I booked a room for the 22nd July 2016 on their website on 22 May 2016. I explicitly mentioned that we were a family (2 adults, 1 child and a baby) and that if that was a problem please contact me asap. I had all my summer holiday journey organised well in advance. Suddenly, two days ago (only two weeks ahead), I received an email saying that I need to cancel my room because the cannot fit our family in a room. Now, at this stage, I cannot find any accommodation, everything is booked nearby and if not abusive prices. This people are not serious and they do not care others. I would definitely avoid booking here as it is not reliable and you can be cancelled in the last minute
Double or Twin Room
support / service
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