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Shangri-la Hotel Surabaya  5 stars — Shangri-la Hotel Surabaya 
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Jl. Mayjend Sungkono 120, 60256 Surabaya, Indonesia   –  
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Hotel themes – Shangri-la Hotel Surabaya
  • ✓ Business
  • ✓ Gourmet
  • ✓ Luxury
Quick descriptionSituated in western Surabaya, the 5-star Shangri-la Hotel Surabaya provides a resort getaway with its outdoor pool, spa treatments and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. Parking is free and the property also offers free scheduled shuttle service to Ciputra World Shopping Mall and Surabaya Town Square.

Contemporary and luxurious, the air-conditioned rooms are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.

Shangri-la Hotel Surabaya is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. There is a spa with a sauna and expert massages. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.

Shangri-la Hotel has both a Japanese and a Mexican restaurant on site. Cocktails are served in the lounge.

Hotel type: Hotel   -   Hotel Chain: Shangri-La Hotels & Resorts

Book now, pay later with FREE cancellation on many rooms! – Shangri-la Hotel Surabaya
Check Rates & Availability

Rooms: 383
Value Deal – Reserve now to get today’s best prices

Room type Room Facilitie
Deluxe Double or Twin Room  

Check rates!

Food & Drink

Minibar, Refrigerator, Tea/Coffee Maker

Toilet, Hairdryer, Slippers, Shower, Bathrobe, Free toiletries, Bath, Bathroom
Room Amenities

Interconnected room(s) available, Desk, Safety Deposit Box, Carpeted, Sofa, Dressing Room, Air Conditioning

Cable Channels, Satellite Channels, Telephone, DVD Player, Flat-screen TV

Wake Up Service/Alarm Clock, Alarm clock
A modern room with a flat-screen cable TV, minibar and tea/coffee-making facilities.
Bed Size(s): single bed (2), large double bed (1)
Max persons 2
Executive Double Room  

Check rates!

Food & Drink

Minibar, Refrigerator

Free toiletries, Toilet, Bathrobe, Hairdryer, Slippers, Bathroom, Shower, Bath
Room Amenities

Air Conditioning, Carpeted, Safety Deposit Box, Dressing Room, Desk, Interconnected room(s) available, Sofa

DVD Player, Flat-screen TV, Cable Channels, Telephone, Satellite Channels

Alarm clock
This room is larger than the Deluxe Double or Twin Room. It comes with a flat-screen cable TV, minibar and tea/coffee-making facilities.
Bed Size(s): extra-large double bed (1)
Max persons 2
Club King Room  

Check rates!

Food & Drink

Refrigerator, Minibar

Hairdryer, Bath, Shower, Bathrobe, Slippers, Toilet, Bathroom, Free toiletries
Room Amenities

Sofa, Desk, Interconnected room(s) available, Carpeted, Safety Deposit Box, Dressing Room, Air Conditioning

Cable Channels, DVD Player, Flat-screen TV, Telephone, Satellite Channels

Executive Lounge Access, Alarm clock

City view
Located in higher floor with city view, this room features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.
Bed Size(s): extra-large double bed (1)
Max persons 2

When would you like to stay here?
* To view prices and availability, please enter your dates.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Shangri-la Hotel Surabaya

Food & Drink

  • Restaurant
  • ,
  • Restaurant (à la carte)
  • ,
  • Snack bar
  • ,
  • Room service
  • ,
  • Packed lunches
  • ,
  • Bar
  • ,
  • Restaurant (buffet)
  • ,

Business facilities

  • Fax/photocopying
  • ,
  • Meeting/banquet facilities
  • ,
  • Business centre
  • ,

Front-desk/reception area services

  • Concierge service
  • ,
  • 24-hour front desk
  • ,
  • Currency exchange
  • ,
  • Ticket service
  • ,
  • Newspapers
  • ,
  • Safety deposit box
  • ,
  • Luggage storage
  • ,
  • Express check-in/check-out
  • ,
  • Tour desk
  • ,


  • Golf course (within 3 km)
  • ,
  • Table tennis
  • ,
  • Tennis court
  • ,

Pools and wellness

  • Fitness centre
  • ,
  • Spa and wellness centre
  • ,
  • Outdoor pool (all year)
  • ,
  • Massage
  • ,
  • Sauna
  • ,
  • Swimming pool
  • ,
  • Hot tub/jacuzzi
  • ,

Common areas

  • Garden
  • ,


  • Facilities for disabled guests Shangri-la Hotel Surabaya Facilities for disabled guests
  • ,
  • Non-smoking rooms
  • ,
  • Designated smoking area
  • ,
  • Bridal suite
  • ,
  • Air conditioning
  • ,
  • Lift
  • ,
  • VIP room facilities
  • ,

Entertainment and children services

  • Babysitting/child services
  • ,
  • Children's playground
  • ,

Cleaning services

  • Dry cleaning
  • ,
  • Shoeshine
  • ,
  • Trouser press
  • ,
  • Laundry
  • ,


  • Gift shop
  • ,
  • Shops (on site)
  • ,
  • Barber/beauty shop
  • ,


  • Shuttle service (surcharge)
  • ,
  • Car hire
  • ,
  • Shuttle service
  • ,


Free WiFi! WiFi is available in all areas and is free of charge.


Free parking! Free public parking is possible on site (reservation is not needed).

Policies of Shangri-la Hotel Surabaya


From 14:00 Until 23:00 hours


From 06:00 Until 12:00 hours

Children and extra beds

All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years stay free of charge for extra beds.
All further older children or adults are charged IDR 786500 per night for extra beds.
The maximum number of extra beds in a room is 1.


Pets are not allowed.

During your stay, pay with

Contact methods

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4.2 /5
Score from 77 reviews

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Check location Shangri-la Hotel Surabaya - -7.289994653531998,112.71592855453491

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    Nearby Cities – Shangri-la Hotel Surabaya

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    Your experiences are very helpful to other travellers. On a scale of 1-5, rate the equipment you have used during your stay at the hotel Shangri-la Hotel Surabaya and express your opinion. Your opinion is important! Thank you!

    Free parking
    On-site parking
    WiFi available in all areas
    Food & Drink
    Room service
    Packed lunches
    Restaurant (à la carte)
    Restaurant (buffet)
    Snack bar
    Front-desk/reception area services
    24-hour front desk
    Express check-in/check-out
    Safety deposit box
    Valet parking
    Currency exchange
    Tour desk
    Ticket service
    Luggage storage
    Concierge service
    Tennis court
    Golf course (within 3 km)
    Table tennis
    Pools and wellness
    Fitness centre
    Spa and wellness centre
    Hot tub/jacuzzi
    Outdoor pool (all year)
    Swimming pool
    Entertainment and children services
    Babysitting/child services
    Children\'s playground
    Cleaning services
    Dry cleaning
    Trouser press
    Internet services
    Free WiFi

    Overall room rating

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    Executive Double Room
    Club King Room

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