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Lotte New York Palace  4 stars — Lotte New York Palace 

455 Madison Avenue, 10022 New York, USA   –  
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Hotel themes – Lotte New York Palace
  • ✓ Shopping
  • ✓ Gourmet
  • ✓ City trip
  • ✓ Luxury
  • ✓ Business
  • ✓ Romance / honeymoon
Quick descriptionThis 4-star hotel in Midtown Manhattan is just 5 minutes’ walk from shopping on Fifth Avenue. It boasts a 7,000 square-foot fitness centre and a spa. The luxury rooms include a 42-inch plasma TV.

A marble bathroom with bathrobes and slippers is provided in each room at Lotte New York Palace. The elegant rooms feature modern furniture, and many offer views of St. Patrick’s Cathedral. A minibar and work desk are also included.

A business centre is provided for guest convenience at Lotte New York Palace. Free transfers to Wall Street and Broadway theatres are available twice daily on weekdays.

This hotel is less than 15 minutes’ walk from Times Square and the entrance to Central Park. The 5th Ave./53rd St. underground station is 5 minutes’ walk away.
Important informationPlease be advised that credit cards for all reservations will be preauthorized at the time of booking. This is a refundable hold, and is not an additional charge. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.


Hotel type: Hotel


 
Book now, pay later with FREE cancellation on many rooms! – Lotte New York Palace
 
Check Rates & Availability

Rooms: 909
 
Value Deal – Reserve now to get today’s best prices

Continue
Room type Room Facilitie
Superior Room with King Bed  


Check rates!


from 230,7 USD
Approximate price
(Price per room/night)

Food & Drink

Minibar
Bathroom

Hairdryer, Bath, Slippers, Bathrobe, Shower, Free toiletries, Bathroom, Toilet
Room Amenities

Iron, Ironing Facilities, Air Conditioning, Heating, Extra Long Beds (> 2 metres), Desk, Safety Deposit Box, Seating Area, Wardrobe/Closet, Carpeted, Tile/Marble floor, Interconnected room(s) available
Media/Technology

Cable Channels, Flat-screen TV, Telephone, Laptop safe
Services/Extras

Wake-up service, Alarm clock
Outdoor/View

View
 
This room includes a 42-inch plasma TV, a laptop safety deposit box and a minibar.
 
Bed Size(s): extra-large double bed (1)
Max persons 3
Superior Room with Two Double Beds  


Check rates!


from 230,7 USD
Approximate price
(Price per room/night)

Food & Drink

Minibar
Bathroom

Toilet, Slippers, Bathroom, Shower, Bath, Bathrobe, Hairdryer, Free toiletries
Room Amenities

Carpeted, Seating Area, Tile/Marble floor, Desk, Wardrobe/Closet, Safety Deposit Box, Iron, Heating, Air Conditioning, Extra Long Beds (> 2 metres), Ironing Facilities, Interconnected room(s) available
Media/Technology

Laptop safe, Telephone, Cable Channels, Flat-screen TV
Services/Extras

Wake-up service, Alarm clock
Outdoor/View

View
 
This room includes a 42-inch plasma TV, a laptop safety deposit box and a minibar.

Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
 
Bed Size(s): double bed (2)
Max persons 4
Cathedral View Room with King Bed  


Check rates!


from 254,7 USD
Approximate price
(Price per room/night)

Food & Drink

Minibar
Bathroom

Toilet, Bath, Slippers, Bathroom, Shower, Bathrobe, Free toiletries, Hairdryer
Room Amenities

Seating Area, Desk, Extra Long Beds (> 2 metres), Ironing Facilities, Air Conditioning, Iron, Interconnected room(s) available, Carpeted, Safety Deposit Box, Wardrobe/Closet, Heating, Tile/Marble floor
Media/Technology

Laptop safe, Telephone, Cable Channels, Flat-screen TV
Services/Extras

Alarm clock, Wake-up service
Outdoor/View

View
 
Boasting views of St. Patrick's Cathedral, this room includes a 42-inch plasma TV, a laptop safety deposit box and a minibar.
 
Bed Size(s): extra-large double bed (1)
Max persons 3
Cathedral View Room with Two Double Beds  


Check rates!


from 254,7 USD
Approximate price
(Price per room/night)

Food & Drink

Minibar
Bathroom

Free toiletries, Bathroom, Toilet, Hairdryer, Bath, Shower, Bathrobe, Slippers
Room Amenities

Desk, Safety Deposit Box, Tile/Marble floor, Air Conditioning, Wardrobe/Closet, Carpeted, Extra Long Beds (> 2 metres), Heating, Interconnected room(s) available, Ironing Facilities, Seating Area, Iron
Media/Technology

Telephone, Flat-screen TV, Laptop safe, Cable Channels
Services/Extras

Wake-up service, Alarm clock
Outdoor/View

View
 
Boasting views of St. Patrick's Cathedral, this room includes a 42-inch plasma TV, a laptop safety deposit box and a minibar.

Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
 
Bed Size(s): double bed (2)
Max persons 4
Premier Skyline View Room with King Bed  


Check rates!


from 270,7 USD
Approximate price
(Price per room/night)

Food & Drink

Minibar
Bathroom

Free toiletries, Bathroom, Shower, Bathrobe, Bath, Toilet, Hairdryer, Slippers
Room Amenities

Wardrobe/Closet, Seating Area, Heating, Iron, Carpeted, Desk, Extra Long Beds (> 2 metres), Interconnected room(s) available, Safety Deposit Box, Air Conditioning, Tile/Marble floor, Ironing Facilities
Media/Technology

Telephone, Laptop safe, Cable Channels, Flat-screen TV
Services/Extras

Alarm clock, Wake-up service
Outdoor/View

View
 
Located on high floors, this room boasts views of St. Patrick's Cathedral, 42-inch plasma TV and a minibar.
 
Bed Size(s): extra-large double bed (1)
Max persons 3
Premier Skyline View Room with Two Double Beds  


Check rates!


from 270,7 USD
Approximate price
(Price per room/night)

Food & Drink

Minibar
Bathroom

Toilet, Free toiletries, Bathrobe, Shower, Slippers, Hairdryer, Bathroom, Bath
Room Amenities

Tile/Marble floor, Seating Area, Carpeted, Interconnected room(s) available, Wardrobe/Closet, Safety Deposit Box, Extra Long Beds (> 2 metres), Air Conditioning, Iron, Ironing Facilities, Desk, Heating
Media/Technology

Cable Channels, Laptop safe, Telephone, Flat-screen TV
Services/Extras

Wake-up service, Alarm clock
Outdoor/View

View
 
Located on high floors, this room boasts views of St. Patrick's Cathedral, 42-inch plasma TV and a minibar.

Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
 
Bed Size(s): double bed (2)
Max persons 4
Corner Room with King Bed  


Check rates!


from 286,7 USD
Approximate price
(Price per room/night)

Food & Drink

Minibar
Bathroom

Free toiletries, Toilet, Bath, Bathroom, Hairdryer, Bathrobe, Slippers, Shower
Room Amenities

Interconnected room(s) available, Seating Area, Desk, Tile/Marble floor, Extra Long Beds (> 2 metres), Safety Deposit Box, Heating, Ironing Facilities, Wardrobe/Closet, Carpeted, Air Conditioning, Iron
Media/Technology

Flat-screen TV, Telephone, Cable Channels, Laptop safe
Services/Extras

Alarm clock, Wake-up service
Outdoor/View

View
 
This spacious corner room boasts sweeping views of St. Patrick's Cathedral. It includes a 42-inch plasma TV, a laptop safety deposit box and a minibar.
 
Bed Size(s): extra-large double bed (1)
Max persons 3

When would you like to stay here?
* To view prices and availability, please enter your dates.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Lotte New York Palace

General

  • Paid WiFi
  • ,

Food & Drink

  • Breakfast in the room
  • ,
  • Special diet menus (on request)
  • ,
  • Room service
  • ,
  • Bar
  • ,
  • Snack bar
  • ,

Business facilities

  • Meeting/banquet facilities
  • ,
  • Fax/photocopying
  • ,
  • Business centre
  • ,

Front-desk/reception area services

  • ATM/cash machine on site
  • ,
  • Currency exchange
  • ,
  • Safety deposit box
  • ,
  • Newspapers
  • ,
  • 24-hour front desk
  • ,
  • Concierge service
  • ,
  • Tour desk
  • ,
  • Private check-in/check-out
  • ,

Pools and wellness

  • Fitness centre
  • ,
  • Spa and wellness centre
  • ,
  • Massage
  • ,

Miscellaneous

  • Air conditioning
  • ,
  • Heating
  • ,
  • Facilities for disabled guests Lotte New York Palace Facilities for disabled guests
  • ,
  • Lift
  • ,
  • Non-smoking throughout
  • ,
  • Non-smoking rooms
  • ,
  • Family rooms
  • ,
  • VIP room facilities
  • ,

Entertainment and children services

  • Babysitting/child services
  • ,

Cleaning services

  • Ironing service
  • ,
  • Dry cleaning
  • ,
  • Trouser press
  • ,
  • Shoeshine
  • ,
  • Laundry
  • ,

Shops

  • Gift shop
  • ,

Internet

WiFi is available in the hotel rooms and costs USD 15.99 per 24 hours.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 80 per day.



Policies of Lotte New York Palace

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
All further older children or adults are charged USD 50 per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.

Pets

Pets are allowed. No extra charges.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail
Don't miss your chance to stay at Lotte New York Palace. Confirmation is immediate - reserve now!
Book Now, Pay Later!

Fabulous
4.4 /5
Score from 1824 reviews
  • Cleanliness

    4.6

  • Comfort

    4.7

  • Facilities

    4.5

  • Staff

    4.3

  • Free WiFi

    4.3

  • Parking

    4.6

  • Overall room rating

  • Corner Room with King Bed

    4.5

  • Premier Skyline View Room with King Bed

    4.3

  • Superior Room with Two Double Beds

    4.9

  • Premier Skyline View Room with Two Double Beds

    4.8

  • Cathedral View Room with King Bed

    4.8

  • Cathedral View Room with Two Double Beds

    5.0


See all reviews
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Check location
Check location Lotte New York Palace - 40.757965922154,-73.9749189466238

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    All reviews (37)   reviews in language:
    EN(37)

    Newest reviews for Lotte New York Palace

    • Janine
      Janine
      Family with older children
       
      Night life
      Helpful?
      yes
      4.1 /5 Very good
      2013-09

      The hotel was beautiful even though there were improvements going on. Everyone was really friendly and helpful as this was the first time in New York. The room was lovely with a great view.Lack of tea/coffee making facility. Being picky but requested coffee machine twice which never appeared.

      • Size

        5.0

      • Clean

        3.0

      • Convenience

        4.0

      • decor

        4.0

      • support / service

        4.0

    • Sharon
      Sharon
      Family with older children
       
      Sightseeing
      Helpful?
      yes
      4.7 /5 Superb
      2013-09

      The location was excellent, the room really spacious and exceptional clean. Staff friendly, very efficient.The staff was indifferent and unhelpful, the hotel was chaotic because of renovation, the room itself just looked like it needed a good scrubbing.

      Corner Room with King Bed
      • Size

        5.0

      • Clean

        5.0

      • Convenience

        4.0

      • decor

        5.0

    • Christopher
      Christopher
      Family with older children
       
      Holiday / leisure
      Helpful?
      yes
      4.8 /5 Superb
      2013-09

      The staff were first class! Very efficient and helpful in every way imaginableThe bathroom had a couple of cracked tiles and visible repair to others which is unacceptable for the money I paid for the room which was supposed to be one of their best in the palace towers on the 49th floor. Also I had no idea reconstruction was scheduled during my stay which had the whole hotel covered in scaffold. Very disappointed to be honest as I had chosen the palace through pictures I had seen online and showing up on the day only to find bits of metal and black netting covering the whole entrance

      • decor

        5.0

      • support / service

        5.0

    • Julie
      Julie
      Traveling as a couple / pair
       
      Holiday / leisure
      Helpful?
      yes
      4.5 /5 Fabulous
      2013-05

      EfficientRooms were clean and good sizeStaff was very helpfulExcellent locationConstruction and looking forward to staying again without construction

      • Clean

        5.0

      • Convenience

        4.0

      • support / service

        4.0

    • Mary
      Mary
      Family with older children
       
      Night life
      Helpful?
      yes
      4.7 /5 Superb
      2013-04

      We loved the location, the staff couldnot have been more helpful or nice!Our room was very clean.Paying for internet connection.Seeing the beautiful lobby being renovated was hard but we can not wait until it is finished!!

      Premier Skyline View Room with King Bed
      • Size

        5.0

      • Clean

        4.0

      • support / service

        5.0

    • Joan
      Joan
      Solo traveler
       
      Sightseeing
      Helpful?
      yes
      4.4 /5 Fabulous
      2013-03

      Ihad a great stay at the NY Palace. It is not the cheapest hotel in the town but it surely adds à plus to your stay in NY. The rooms are very spacious and have a great view. The staff is great and really does everything to make your stay special: the concierge service is the best and helpt you with every question you woud have, as this was oud honeymoon we got champagne in the room the first nicht. After a hectic day in the city it is a quiet place of luxury to return to.hotel under renovation so no lobby and very noisy during day. Also ridiculously expensive (eat out!!!)

      Superior Room with Two Double Beds
      • Size

        4.0

      • Clean

        5.0

      • support / service

        4.0

    • Robert
      Robert
      Solo traveler
       
      Holiday / leisure
      Helpful?
      yes
      3.9 /5 Very good
      2013-03

      Everything and everybody over thereJust that there was renovations going on so the lobby was crowded but not really much of a problem.

      • Size

        5.0

      • Convenience

        5.0

    • Bobbie
      Bobbie
      Family with young children
       
      Business trip
      Helpful?
      yes
      4.6 /5 Fabulous
      2013-02

      Great locationFriendly staff, got upgraded to corner room when the initial room was small for my family. Nice rooms.The hotel is going through some renovations. This is not mentioned when you reserve. The first day we were wakened by the noice of the works. However, when I talken this with the assistant hotel manager, he immediately worked out a solution. No discussions, only apologies and perfect solution so I can only say this woud make me go back.

      • Convenience

        4.0

      • support / service

        5.0

    • John
      John
      Solo traveler
       
      Holiday / leisure
      Helpful?
      yes
      4.7 /5 Superb
      2013-01

      The staff are excellent and great locationBeds too small. Renovations in foyer and exterior of the building was a let down. People crowding the small foyer. Lack of good restaurant in the hotel.

      • Size

        5.0

      • Clean

        5.0

      • Convenience

        5.0

      • decor

        5.0

      • support / service

        5.0

    • Michelle
      Michelle
      Mature couple
      U.S.A.
      Sightseeing
      Helpful?
      yes
      4.6 /5 Fabulous
      2012-12

      Excellent hotel - friendly staff - lots of comfort - great location.

      • Size

        5.0

      • Clean

        4.0

      • Convenience

        5.0

      • decor

        5.0

    • Nasser
      Nasser
      Group of friends
      Bahrain
      Business trip
      Helpful?
      yes
      4.5 /5 Fabulous
      2012-12

      This hotel is in a perfect location.We walked to everything.

      Premier Skyline View Room with Two Double Beds
      • Clean

        4.0

      • Convenience

        5.0

      • decor

        4.0

      • support / service

        5.0

    • Carolyn
      Carolyn
      Traveling as a couple / pair
      U.S.A.
      Business trip
      Helpful?
      yes
      4.3 /5 Fabulous
      2012-12

      Everything.It's my new fav in NYC!There was construction going on outside that was going on all night longalso the rooftop bar was closed which was one of the reason I bookedthat hotel

      • Convenience

        4.0

      • support / service

        5.0

    • Olga
      Olga
      Mature couple
      Russia
      Night life
      Helpful?
      yes
      4.2 /5 Fabulous
      2012-08

      Location and luxurious design, iron and ironing board in room. Cleaning of the room was always in timeLack of such things as toothbrushes, cotton pads, hair brush. Breakfast is expensive and doesn't cost the price

      • Size

        4.0

      • Clean

        5.0

      • Convenience

        5.0

      • decor

        5.0

    • Thomas
      Thomas
      Solo traveler
      U.S.A.
      Night life
      Helpful?
      yes
      4.2 /5 Fabulous
      2012-06

      location was fantasticDue to the city having one-way streets, and in a major high end district, it would be beneficial to all that information regarding what side of the building you need to go to for the hotel parking would be great, as we had missed it and had to go a few blocks, to turn around. If that information was provided upon reservations, it would have been so appreciated. That was the only stressful part about the visit. Hope this feedback is helpful. Have a great day.

    • Ann
      Ann
      Group of friends
      Ireland
      Night life
      Helpful?
      yes
      4.6 /5 Fabulous
      2012-05

      We loveThe Palace for its great location and their well appointed rooms. The lobby and ourside enttance are beautiful too.

      Cathedral View Room with King Bed
      • Size

        4.0

      • Clean

        4.0

      • Convenience

        5.0

      • decor

        5.0

      • support / service

        5.0

    • Linda
      Linda
      Family with young children
      U.S.A.
      Business trip
      Helpful?
      yes
      4.7 /5 Superb
      2012-03

      The decor, a very plus hotel

      Cathedral View Room with Two Double Beds
      • support / service

        5.0

    • Austine
      Austine
      Group of friends
      U.S.A.
      Sightseeing
      Helpful?
      yes
      4.6 /5 Fabulous
      2012-02

      optimal locationbeautiful interiorSome little things like no tea and coffee facilities in roomcarpet a little bit tired

      Premier Skyline View Room with Two Double Beds
      • Size

        5.0

      • Clean

        5.0

      • Convenience

        5.0

      • decor

        5.0

      • support / service

        5.0

    • Laureen
      Laureen
      Family with young children
      U.S.A.
      Night life
      Helpful?
      yes
      4.4 /5 Fabulous
      2012-01

      Spacious and well-appointed roomClimate control was faulty and windows don't even crack so it was stifling

      • Size

        4.0

      • Clean

        5.0

      • Convenience

        4.0

      • decor

        5.0

      • support / service

        3.0

    • Gus
      Gus
      Family with young children
      U.S.A.
      Sightseeing
      Helpful?
      yes
      4.6 /5 Fabulous
      2011-11

      This was our first stay at the New York Palace in the great NYC. The location was great and the staff, from the parking attendents, to room service, front desk and even the people behind the scenes that we did not see, where all fabulous. The room/view was awesome. The Food with Room Service was amazing. Even thou per our schedule we only stayed one night, by boyfriend bragged about the hotel to family and friends thru our entire stay on the East Coast. This was my first time using Booking.com and they stayed true to their commitment on reservation and pricing. This truley has become our favorite place in NYC, and I actually recommend over the Waldorf. This hotel and this booking site, has become our favorite and now we will be able to budget and enjoy our new home away from home. See you next year or sooner.Nosy receptionist.

      • Size

        4.0

      • Clean

        4.0

      • Convenience

        5.0

      • decor

        5.0

    • Sylvia
      Sylvia
      Mature couple
      U.S.A.
      Holiday / leisure
      Helpful?
      yes
      4.7 /5 Superb
      2011-08

      Hotel is very nice insideGood location to shopping, the park, Times SquareThe smell of stale cigarette smoke in our room when i first entered the roomNote:The room itself was very clean.When checking in I was not asked if I wanted a smoking or non smoking room, but i don't know if this option was available to us.Note: My sister in Ireland said she organised a cake for our 30th wedding anniversary during our visit, however we never got the cake & her credit card was not charged

      Cathedral View Room with King Bed
      • Size

        4.0

      • Clean

        5.0

      • decor

        5.0

    • Philippe
      Philippe
      Family with older children
      Belgium
      Sightseeing
      Helpful?
      yes
      4.5 /5 Fabulous
      2011-06

      Large rooms, authentic palace atmosphere. Convenient location if you want to stay mid-town.The lighting fixtures took a little bit to get use to. Not a problem, gave us a few laughs trying to figure it out.

      Premier Skyline View Room with Two Double Beds
      • Size

        3.0

      • Clean

        5.0

      • Convenience

        5.0

      • decor

        5.0

      • support / service

        5.0

    • Peter
      Peter
      Solo traveler
      U.S.A.
      Business trip
      Helpful?
      yes
      4.8 /5 Superb
      2011-05

      City views and location.The staff can be a bit snobby.

      Premier Skyline View Room with Two Double Beds
      • Size

        5.0

      • decor

        5.0

      • support / service

        4.0

    • Bradford
      Bradford
      Group of friends
      U.S.A.
      Night life
      Helpful?
      yes
      4.4 /5 Fabulous
      2011-04

      From reception to check-out, the service.Immaculate.Would highly recommend.We missed having coffee/tea available in room, although 24hr room service is available prices were very high.Also found prices for breakfast high and a bottle of water $12. We parked our car at the hotel at a cost of $55 per day and on our departure we were charged an additional $35 because we were one hour late I found this rather unreasonable! Wi-fi which is charged for (basically $20 per day) is unreliable.

      Premier Skyline View Room with King Bed
      • Size

        4.0

      • decor

        5.0

      • support / service

        3.0

    • Christina
      Christina
      Family with older children
      U.S.A.
      Night life
      Helpful?
      yes
      4.7 /5 Superb
      2011-02

      Good location. Big rooms. Quiet.Expensive drinks in lobby.

      Premier Skyline View Room with Two Double Beds
      • Convenience

        5.0

      • decor

        5.0

    • Terri
      Terri
      Solo traveler
      U.S.A.
      Business trip
      Helpful?
      yes
      4.6 /5 Fabulous
      2010-11

      Location is perfect! Close to 5th. Ave, Central Park, Times Sq. etc.Room was good size for New York. Staff very helpful and friendly!The ambience and decor of the hotel inside is beautiful but right now the exterior is covered with scafolding along with the cathedral which was basically our view.

      Corner Room with King Bed
      • Convenience

        4.0

      • support / service

        5.0

    • Kevin
      Kevin
      Traveling as a couple / pair
      U.S.A.
      Sightseeing
      Helpful?
      yes
      4.7 /5 Superb
      2010-11

      The hotel is lovely and it's in a good location. Gunther at the Concierge desk was very nice and helpful.Well, we couldn't afford to eat there.My husband ran next door every morning to Starbucks.We had two large latte's and two sweet rolls for $14 or $15.A pot of coffee, one oj and one danish was $33.00 at the hotel.However, there were plenty of guests who were not budget travelers and availed themselves of the restaurants and room service.

      • decor

        5.0

    • Frank
      Frank
      Family with young children
      Belgium
      Business trip
      Helpful?
      yes
      4.7 /5 Superb
      2010-06

      I like this hotel in general its the best :-)

    • Melissa
      Melissa
      Traveling as a couple / pair
      U.S.A.
      Holiday / leisure
      Helpful?
      yes
      4.5 /5 Fabulous
      2010-05

      Beautiful rooms, lobby, and location. We had a late afternoon flight the day we left so we asked for a late checkout. They were very good about it and gave us until 1:30pm.We wish we could have had an early check in.Oh well

      Corner Room with King Bed
      • Size

        3.0

      • Clean

        5.0

      • Convenience

        5.0

      • decor

        5.0

      • support / service

        4.0

    • Ye
      Ye
      Group of friends
      China
      Sightseeing
      Helpful?
      yes
      4.8 /5 Superb
      2010-04

      Perfect location for shopping in Manhattan. just one block to the 5th avenue~Expensive parking.

      • Size

        5.0

      • Clean

        5.0

      • Convenience

        5.0

      • decor

        4.0

      • support / service

        5.0

    • Patricia
      Patricia
      Solo traveler
      Canada
      Business trip
      Helpful?
      yes
      4.5 /5 Fabulous
      2010-01

      The friendliness and courtesy of the staffis beyond what you expect from any hotel in NY. I have felt very comfortable with how everything was handled from checkin to checkout. Dominique the reception manager was very courteous and was very helpful.

      Premier Skyline View Room with King Bed
      • Size

        4.0

      • Clean

        5.0

      • Convenience

        5.0

      • decor

        5.0

      • support / service

        3.0

    • Michelle
      Michelle
      Mature couple
      New Zealand
      Night life
      Helpful?
      yes
      4.7 /5 Superb
      2010-01

      locationsize of room very generousAlmost useless wireless Internet, but was charged $17/day for itTook 2 days to get the correct time on the clock (could not set it ourselves)Extra charges in restaurant had to be contested and removedWas told a B/W copy would cost $1.35, but a charge for $6.80 appeared on our bill.

      Premier Skyline View Room with Two Double Beds
      • Size

        4.0

      • decor

        5.0

      • support / service

        5.0

    • Aikaterini
      Aikaterini
      Family with older children
      Greece
      Night life
      Helpful?
      yes
      4.7 /5 Superb
      2010-01

      excellent location spacious roomsWi-fiis free only at the lobby areaso is funny looking everybody there trying to be connected free !I stayed lat time to a 3 stars hotel in NY with free internet so I thought a high class hotel like this Wi-Fi must be free also----Also from my previous stay in palace I realise that this time windows cannot open a little bit so you must haveanoisy air conditioning all the time

      • Size

        5.0

      • Clean

        5.0

    • Yuehshio
      Yuehshio
      Family with young children
       
      Sightseeing
      Helpful?
      yes
      4.1 /5 Very good
      2012-08

      In the case of this evaluation, no opinion is left.

      Superior Room with Two Double Beds
    • Hill
      Hill
      Solo traveler
       
      Business trip
      Helpful?
      yes
      4.8 /5 Superb
      2012-08

      In the case of this evaluation, no opinion is left.

      Superior Room with Two Double Beds
      • Convenience

        5.0

      • decor

        5.0

    • Brathwai
      Brathwai
      Family with older children
      Blackpool
      Sightseeing
      Helpful?
      yes
      4.8 /5 Superb
      2012-02

      In the case of this evaluation, no opinion is left.

      Superior Room with Two Double Beds
      • Clean

        5.0

      • Convenience

        5.0

      • decor

        5.0

      • support / service

        5.0

    • Carr
      Carr
      Family with young children
       
      Business trip
      Helpful?
      yes
      4.2 /5 Fabulous
      2011-08

      In the case of this evaluation, no opinion is left.

      • Size

        4.0

      • Clean

        4.0

      • decor

        4.0

    • Celestia
      Celestia
      Solo traveler
       
      Holiday / leisure
      Helpful?
      yes
      4.5 /5 Fabulous
      2011-04

      In the case of this evaluation, no opinion is left.

      Superior Room with Two Double Beds
      • Clean

        5.0

      • support / service

        4.0

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect ihr24.com position.
    These opinions do not necessarily represent the views of ihr24.com.
     

     
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    General
    Parking
    Pets allowed
    On-site parking
    Private parking
    Paid WiFi
    Food & Drink
    Room service
    Bar
    Breakfast in the room
    Snack bar
    Special diet menus (on request)
    Front-desk/reception area services
    24-hour front desk
    Newspapers
    Safety deposit box
    Valet parking
    Currency exchange
    Tour desk
    ATM/cash machine on site
    Concierge service
    Private check-in/check-out
    Pools and wellness
    Fitness centre
    Spa and wellness centre
    Massage
    Entertainment and children services
    Babysitting/child services
    Cleaning services
    Laundry
    Dry cleaning
    Ironing service
    Shoeshine
    Trouser press
    Services
    Internet services
    WiFi

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