Merchant Hotel

  • 55, Jalan Penang, Pulau Pinang, 10000 George Town, Malaysia - View on map
4.1 /5
Very good
Hotel type: Hotel
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Quick description

Set in the UNESCO World Heritage Site of George Town, Merchant Hotel features a fitness centre and a sun terrace with views of the sea. The boutique hotel also has a restaurant.

Rooms have a flat-screen TV with satellite channels. Certain rooms have a seating area for your convenience. Some units feature views of the mountains or city. The rooms come with a private bathroom equipped with a bath or shower. Extras include free toiletries and a hair dryer. A TV is available.

You will find a 24-hour front desk and lounge where guests can enjoy board games.

The hotel also offers shuttle services to and from Penang International Airport. Surcharge may apply.

Prangin Mall is 700 metres from Merchant Hotel, while Komtar is 800 metres away. The nearest airport is Penang International Airport, 15 km from the property.

Rooms: 93

Important information

Please be informed that the hotel does not accept third party credit card payments. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.
If you are making payment using another cardholder’s credit card, kindly provide the following to the hotel prior to your arrival:
1)Authorization letter with cardholder’s signature
2)Copy of the cardholder’s card (front and back of card with cardholder’s signature)

Please note that hotel may contact the cardholder for verification purposes. For security purpose, credit cards used for Non-Refundable bookings must also be presented when checking in.

Please note that credit card used for non-refundable bookings must also be presented upon check-in. Your booking will not be confirmed if your credit card is declined.

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A security deposit of MYR 100 per room is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

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The City Council of Penang charges a Local Council Tax of MYR 2 per room per night payable directly to the hotel upon check-in. Please note that this is not included in the room rate.

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Parking spaces in the hotel are limited and will be based on a first come, first served basis. Please inform Merchant Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check available dates

Deluxe Double or Twin Room

Food & Drink

Minibar, Electric kettle

Bathroom

Bathroom, Free toiletries, Hairdryer, Toilet, Shower

Room Amenities

Wardrobe/Closet, Air conditioning, Safety Deposit Box, Desk, Carpeted

Media/Technology

Flat-screen TV, Telephone, Cable Channels

Services/Extras

Linen, Towels, Wake-up service

Outdoor/View

View

Accessibility

Upper floors accessible by lift

Featuring city views, this air-conditioned room also comes with a free minibar, free WiFi and en suite bathroom with bathtub.

Executive Double or Twin Room

Food & Drink

Minibar, Electric kettle

Bathroom

Shower, Toilet, Hairdryer, Bathroom, Free toiletries

Room Amenities

Desk, Carpeted, Wardrobe/Closet, Air conditioning, Safety Deposit Box

Media/Technology

Cable Channels, Flat-screen TV, Telephone

Services/Extras

Wake-up service, Towels, Linen

Outdoor/View

View

Accessibility

Upper floors accessible by lift

This air-conditioned twin room features a free minibar, free WiFi and en suite bathroom with bathtub.

Deluxe Twin Room

Food & Drink

Minibar, Electric kettle

Bathroom

Toilet, Hairdryer, Bathroom, Free toiletries, Shower

Room Amenities

Wardrobe/Closet, Desk, Safety Deposit Box, Air conditioning, Carpeted

Media/Technology

Cable Channels, Telephone, Flat-screen TV

Services/Extras

Linen, Wake-up service, Towels

Outdoor/View

View

Accessibility

Upper floors accessible by lift

This twin room features a view, electric kettle and minibar.

Deluxe King Room

Food & Drink

Electric kettle, Minibar

Bathroom

Free toiletries, Shower, Hairdryer, Bathroom, Toilet

Room Amenities

Wardrobe/Closet, Desk, Air conditioning, Carpeted, Safety Deposit Box

Media/Technology

Telephone, Flat-screen TV, Cable Channels

Services/Extras

Towels, Wake-up service, Linen

Outdoor/View

View

Accessibility

Upper floors accessible by lift

This twin/double room has a minibar, air conditioning and cable TV.

Executive King Room

Food & Drink

Minibar, Electric kettle

Bathroom

Shower, Toilet, Free toiletries, Hairdryer, Bathroom

Room Amenities

Wardrobe/Closet, Carpeted, Air conditioning, Desk, Safety Deposit Box

Media/Technology

Cable Channels, Telephone, Flat-screen TV

Services/Extras

Wake-up service, Linen, Towels

Outdoor/View

View

Accessibility

Upper floors accessible by lift

This twin/double room features a minibar, air conditioning and electric kettle.

Executive Twin Room

Food & Drink

Electric kettle, Minibar

Bathroom

Bathroom, Hairdryer, Toilet, Free toiletries, Shower

Room Amenities

Desk, Air conditioning, Carpeted, Safety Deposit Box, Wardrobe/Closet

Media/Technology

Flat-screen TV, Cable Channels, Telephone

Services/Extras

Towels, Wake-up service, Linen

Outdoor/View

View

Accessibility

Upper floors accessible by lift

This twin/double room has a minibar, air conditioning and electric kettle.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Merchant Hotel

Food & Drink

Restaurant, Room service,

Front-desk/reception area services

Newspapers, Luggage storage, 24-hour front desk,

Pools and wellness

Fitness centre,

Common areas

Sun terrace, Terrace, Shared lounge/TV area,

Miscellaneous

Air conditioning, Non-smoking rooms, Designated smoking area, Lift,

Shops

Shops (on site), Mini-market on site, Gift shop,

Transportation

Bicycle rental (additional charge),

Business facilities

Fax/photocopying,

Entertainment and children services

Board games/puzzles,

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Free parking! Free private parking is possible on site (reservation is not needed).

Policies of Merchant Hotel

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

All children are welcome.
One child under 12 years stays free of charge when using existing beds.
All children under 12 years are charged MYR 80 per night for extra beds.
All further older children or adults are charged MYR 80 per night for extra beds.
The maximum number of extra beds in a room is 1.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

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General

Parking
Free parking
On-site parking
Private parking
WiFi available in all areas

Food & Drink

Restaurant
Room service

Front-desk/reception area services

24-hour front desk
Newspapers
Luggage storage

Pools and wellness

Fitness centre

Services

Internet services
WiFi
Free WiFi

Entertainment and children services

Board games/puzzles

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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