Fabulous

4.3 /5

Score from 1166 reviews

Rating summary

Cleanliness

4.3

Comfort

4.6

Facilities

4.4

Staff

4.6

Free WiFi

4.6

Parking

4.5

Overall room rating

Family Room (2 Adults + 3 Children)

4.3

Four Poster Bedroom

4.6

Single Room

4.0

King Room

4.6

Twin Room

4.2

Family Room (2 Adults + 1 Child)

5.0

Family Room (2 Adults + 2 Children)

4.8
Check location
Check location (Best Western Kilima Hotel) - GPS: 53.95388858307, -1.10247910022736

Deals - York

Best Western Kilima Hotel

  • 129 Holgate Road, YO24 4AZ York, United Kingdom - View on map
4.3 /5
Fabulous
Hotel type: Hotel - Hotel Chain: Best Western
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Hotel themes – Best Western Kilima Hotel

  • ✓ Spa / relaxation
  • ✓ Castle
  • ✓ Family
  • ✓ Romance / honeymoon
  • ✓ City trip
  • ✓ Shopping

Quick description

This Victorian building is around 15 minutes’ walk from York city centre and York Train Station. It has free WiFi, a free guest computer, and its own indoor swimming pool. Private parking is available at a surcharge.

Leisure facilities at Best Western Kilima Hotel include a Turkish steam room for guests to enjoy. There is also a fitness room with a range of cardiovascular equipment to use.

A traditional English breakfast can be served at your table by the friendly team of staff.

York Racecourse is about 1 mile away, and Best Western Kilima Hotel is easily accessed via the A59.

Rooms: 26

Check available dates

Single Room

Food & Drink

Tea/Coffee Maker, Electric kettle

Bathroom

Hairdryer, Bath or Shower, Free toiletries, Toilet, Bathroom

Room Amenities

Fan, Wardrobe/Closet, Trouser Press, Carpeted, Heating, Iron, Desk, Ironing Facilities

Media/Technology

Telephone, Flat-screen TV, TV, Radio

Services/Extras

Linen, Wake-up service, Alarm clock, Towels

Outdoor/View

City view

Each room comes with an en suite, tea/coffee-making facilities and a desk.

King Room

Food & Drink

Electric kettle

Bathroom

Hairdryer, Toilet, Bath or Shower, Bathroom, Free toiletries

Room Amenities

Iron, Heating, Ironing Facilities, Carpeted, Trouser Press, Desk, Fan, Wardrobe/Closet

Media/Technology

Flat-screen TV, Radio, TV, Telephone

Services/Extras

Alarm clock, Wake-up service

Outdoor/View

City view

Accessibility

Entire unit located on ground floor

Each room comes with an en suite, tea/coffee-making facilities and a desk.

Twin Room

Food & Drink

Tea/Coffee Maker, Electric kettle

Bathroom

Toilet, Free toiletries, Bathroom, Hairdryer, Bath or Shower

Room Amenities

Ironing Facilities, Trouser Press, Wardrobe/Closet, Iron, Fan, Carpeted, Heating, Desk

Media/Technology

TV, Telephone, Radio, Flat-screen TV

Services/Extras

Wake-up service

Outdoor/View

City view

Accessibility

Entire unit located on ground floor

Each room comes with an en suite, tea/coffee-making facilities and a desk.

Four Poster Bedroom

Food & Drink

Electric kettle

Bathroom

Bathroom, Hairdryer, Free toiletries, Toilet, Bath or Shower

Room Amenities

Desk, Trouser Press, Heating, Iron, Fan, Ironing Facilities

Media/Technology

TV, Telephone, Flat-screen TV, Radio

Services/Extras

Wake-up service, Alarm clock

Outdoor/View

City view

Accessibility

Entire unit located on ground floor

This king room has a tea/coffee maker and electric kettle

Family Room (2 Adults + 1 Child)

Food & Drink

Electric kettle

Bathroom

Hairdryer, Bathroom, Toilet, Bath or Shower, Free toiletries

Room Amenities

Wardrobe/Closet, Ironing Facilities, Trouser Press, Iron, Fan, Desk, Heating, Carpeted

Media/Technology

Telephone, Radio, Flat-screen TV, TV

Services/Extras

Alarm clock, Wake-up service

Outdoor/View

City view

Accessibility

Entire unit located on ground floor

Each room comes with an en suite, tea/coffee-making facilities and a desk.

Family Room (2 Adults + 2 Children)

Food & Drink

Electric kettle, Tea/Coffee Maker

Bathroom

Bath or Shower, Bathroom, Toilet, Hairdryer, Free toiletries

Room Amenities

Fan, Heating, Desk, Iron, Trouser Press, Ironing Facilities

Media/Technology

TV, Flat-screen TV, Radio, Telephone

Services/Extras

Wake-up service, Alarm clock

Outdoor/View

City view

Accessibility

Entire unit located on ground floor

Each room comes with an en suite, tea/coffee-making facilities and a desk.

Family Room (2 Adults + 3 Children)

Food & Drink

Tea/Coffee Maker, Electric kettle

Bathroom

Bathroom, Free toiletries, Toilet, Hairdryer, Bath or Shower

Room Amenities

Carpeted, Iron, Wardrobe/Closet, Desk, Fan, Trouser Press, Ironing Facilities, Heating

Media/Technology

Flat-screen TV, TV, Telephone, Radio

Services/Extras

Wake-up service, Alarm clock

Outdoor/View

City view

Accessibility

Entire unit located on ground floor

Each room comes with an en suite, tea/coffee-making facilities and a desk.

Single Room with Double Bed

Food & Drink

Electric kettle

Bathroom

Hairdryer, Toilet, Free toiletries, Bathroom, Bath or Shower

Room Amenities

Iron, Heating, Desk, Trouser Press, Fan, Ironing Facilities

Media/Technology

Flat-screen TV, Telephone, Radio, TV

Services/Extras

Wake-up service

Outdoor/View

City view

This single room features a electric kettle.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Best Western Kilima Hotel

Food & Drink

Bar, Restaurant (à la carte), Breakfast in the room, Restaurant,

Pools and wellness

Steam room, Fitness/spa locker rooms, Pool/beach towels, Indoor pool, Swimming pool, Fitness centre,

Activities

Golf course (within 3 km),

Common areas

Terrace, Outdoor furniture,

Miscellaneous

Heating, Non-smoking rooms, Non-smoking throughout, Family rooms,

Cleaning services

Daily maid service, Laundry, Trouser press,

Front-desk/reception area services

Express check-in/check-out, Luggage storage, Lockers,

Business facilities

Fax/photocopying,

Transportation

Secured parking,

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Policies of Best Western Kilima Hotel

Check-in

From 14:00 Until 23:30 hours

Check-out

From 07:00 Until 11:30 hours

Children and extra beds

All children are welcome.
There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

Newest reviews for Best Western Kilima Hotel

    All reviews (40)   reviews in language: PL EN(39)
    P
    • Peter

    • Mature couple
    • Sightseeing
    4.2 /5

    2013-04

    Nice breakfast and friendly staff.Hotel decor looks tired

    Helpful?

    yes

    Family Room (2 Adults + 2 Children)

    decor

    4.0
    J
    • Joseph

    • Traveling as a couple / pair
    • United Kingdom
    • Night life
    4.4 /5

    2013-03

    duty manager on arrival very friendly and informative . swimming pool very nice sauna only ok

    Helpful?

    yes

    Four Poster Bedroom

    Size

    5.0

    Clean

    4.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    J
    • Juliana

    • Group of friends
    • Business trip
    4.7 /5

    2013-02

    Breakfast was excellent staff very friendly nothing too much to ask for. Location perfect.

    Helpful?

    yes

    Single Room

    Size

    5.0

    decor

    4.0

    support / service

    5.0
    B
    • Bill

    • Traveling as a couple / pair
    • Sightseeing
    4.5 /5

    2013-02

    Staff very welcoming and helpfulNoise, front rooms facing busy road

    Helpful?

    yes

    Family Room (2 Adults + 3 Children)

    decor

    5.0

    support / service

    4.0
    D
    • Diane

    • Solo traveler
    • United Kingdom
    • Business trip
    4.7 /5

    2013-02

    The hotel was very easy to find and ideal for a walk into the city centreSteep walkdown to the carpark could be tricky in cold and wet periods

    Helpful?

    yes

    King Room

    support / service

    5.0
    K
    • Kevin

    • Family with young children
    • United Kingdom
    • Night life
    4.8 /5

    2013-02

    Spacious rooms, friendly and helpful staff. Very clean , breakfast good choice of food, only 10 minutes walk from the centre. Free and secure car parkingThe bathroom was dirty, the bed was extremely uncomfortable.

    Helpful?

    yes

    Four Poster Bedroom

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    J
    • Joe

    • Group of friends
    • United Kingdom
    • Night life
    4.7 /5

    2013-02

    family friendly - great staff - swimming pool- good restaurantCouldn't get shower to work in our room but no big deal as bath too.

    Helpful?

    yes

    King Room

    Size

    4.0

    Clean

    5.0

    support / service

    5.0
    L
    • Lesley

    • Traveling as a couple / pair
    • United Kingdom
    • Night life
    4.5 /5

    2013-02

    Happy fellow who greeted us was the best remedy after a stressfull trip :)

    Helpful?

    yes

    Single Room

    Size

    4.0

    Clean

    4.0

    Convenience

    5.0

    decor

    5.0

    support / service

    3.0
    P
    • Philip

    • Traveling as a couple / pair
    • Australia
    • Holiday / leisure
    4.3 /5

    2013-02

    Hotel quiet and room cleaning staff very friendlyI had a single room and a 3/4 bed would be more appropriate in it.

    Helpful?

    yes

    Twin Room

    Size

    5.0

    Clean

    4.0

    Convenience

    5.0

    decor

    5.0

    support / service

    4.0
    J
    • Judy

    • Mature couple
    • Australia
    • Night life
    4.9 /5

    2013-02

    A lovely hotel ideally situated for the town centre.The staff were extremely poite and I would really recommend this hotel.Cleaning smell was a bit too strong but that us only complaint

    Helpful?

    yes

    Family Room (2 Adults + 3 Children)

    Clean

    5.0
    M
    • Michael

    • Group of friends
    • United Kingdom
    • Holiday / leisure
    4.3 /5

    2013-02

    The character of the building and the staff I met.The shower control took a bit of getting used to.

    Helpful?

    yes

    King Room

    support / service

    4.0
    M
    • Michelle

    • Traveling as a couple / pair
    • United Kingdom
    • Night life
    4.7 /5

    2013-02

    The cooked breakfast was excellent - the best black pudding and sausages I've had for a while.The swimming pool and steam room were a nice bonus.The staff were friendly and helpful.Too dark, couldn't even see to shave or apply make up in the bathroomThey advertise guest laundry which is why we booked but this is non existentAirless. Too hot and we didn't even have the heaters onThe side of the bath was pushed in and needed repairCar completely covered in bird excreta the next morning, but they wouldn't allow us to use their hose to clean it, directing us to a car wash insteadWe booked for three nights but only stayed one. We still paid for two of the three nights but the financial loss was preferable to staying longer

    Helpful?

    yes

    Four Poster Bedroom

    support / service

    5.0
    A
    • Amy

    • Family with older children
    • United Kingdom
    • Business trip
    4.4 /5

    2013-02

    Friendly helpful staff.Pool was clean and quiet.On a couple of nights, there was banging of doors and this was due to young children staying for a short period. This is not, of course, the Hotel's fault but all guests should have respect for others staying in the.Hotel.

    Helpful?

    yes

    Single Room

    Size

    4.0

    support / service

    5.0
    A
    • Alex

    • Group of friends
    • Sightseeing
    4.6 /5

    2013-01

    The children enjoyed the pool. The room was comfortable and spacious,staff were engaging and friendly.Room was small - OK for one night but would not have suited for a longer stay

    Helpful?

    yes

    Family Room (2 Adults + 1 Child)

    Size

    5.0

    Clean

    5.0

    Convenience

    4.0
    J
    • Julie

    • Solo traveler
    • Holiday / leisure
    4.9 /5

    2013-01

    The staff were very helpful, the pool and the turkish room was veryrelaxing, breakfast was very, nice plenty to choose from.Nearby solid fuel fired houses left deposits of ash on my car.

    Helpful?

    yes

    Family Room (2 Adults + 3 Children)

    Size

    5.0

    support / service

    5.0
    G
    • Glen

    • Solo traveler
    • United Kingdom
    • Business trip
    4.2 /5

    2013-01

    The hotel was well appointed, the staff were very friendly and helpful. The location was within easy reach of the City centre, a 10 minute walk. The number 1 bus stop is just outside the hotel so this makes traveling into town even easier if you dont want to walk.Downside was the old part of the building has noisy floorboards, Only to be expected with a typical old building but plenty of character.

    Helpful?

    yes

    King Room

    Size

    4.0

    Clean

    4.0

    decor

    3.0
    P
    • Paul

    • Family with young children
    • United Kingdom
    • Holiday / leisure
    4.4 /5

    2013-01

    Staff were very helpfull and friendly.Dinner menu was nice if a bit narrow in terms of choice.Hotel was in comfortable walking distance of city centredinning room very dated and dreary the middle aged woman that served us breakfast had a face like a slaped arse never met one so surly deffinatly put us of going there again . they also had telephone going in the dinning room very annoying if your in that type of buissness you cant walk around with a face like a kipper a smile costs nothing

    Helpful?

    yes

    Family Room (2 Adults + 1 Child)

    Size

    4.0

    Clean

    4.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    S
    • Stephen

    • Group of friends
    • United Kingdom
    • Night life
    4.3 /5

    2013-01

    The staff were very helpful and friendly.The hotel was so cosy and clean we would definitely stay there again.

    Helpful?

    yes

    King Room

    Size

    3.0

    Clean

    5.0

    decor

    4.0

    support / service

    5.0
    J
    • Janice

    • Group of friends
    • United Kingdom
    • Night life
    3.6 /5

    2013-01

    Very friendly staff both on the reception and in the breakfast roomlovely swimming pool and saunaNo complaints at all

    Helpful?

    yes

    Twin Room

    S
    • Stephen

    • Family with young children
    • United Kingdom
    • Business trip
    4.4 /5

    2013-01

    Very friendly. very comfortable. nicely decorated. food very good. would definitely stay again.Noisy plumbing, extremely noisy floorboards and very poor bathroom. The poor quality of the accomodationdoes not justify the price.

    Helpful?

    yes

    Single Room

    Size

    5.0

    Clean

    4.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    S
    • Steve

    • Solo traveler
    • United Kingdom
    • Sightseeing
    4.5 /5

    2013-01

    Good location, friendly helpful staff, nice swimming pool, cleanA little bit dated, expensive for what it was although not in comparison to other hotels

    Helpful?

    yes

    King Room

    Size

    5.0

    decor

    4.0

    support / service

    5.0
    P
    • Peter

    • Mature couple
    • United Kingdom
    • Night life
    4.0 /5

    2013-01

    Breakfast and spa were great. Staff really good too - great characters. Unexpected four poster - nice!Breakfast spoilt it for us.Our cooked breakfast arrived on our table while we were still eating our cereals, resulting in it being cold when we did get to eat it.We thought it was a lot of money for what it was.

    Helpful?

    yes

    Family Room (2 Adults + 2 Children)

    Size

    4.0

    Clean

    5.0

    Convenience

    4.0

    decor

    5.0

    support / service

    5.0
    P
    • Paul

    • Family with older children
    • United Kingdom
    • Business trip
    4.5 /5

    2013-01

    The pool and it was in walking distance to the centre of York.

    Helpful?

    yes

    Four Poster Bedroom

    Convenience

    4.0

    decor

    5.0

    support / service

    5.0
    A
    • Anna

    • Mature couple
    • United Kingdom
    • Holiday / leisure
    4.7 /5

    2013-01

    Friendly staff and helpful receptionCreaky floorboards needs refurbigim

    Helpful?

    yes

    Family Room (2 Adults + 1 Child)

    Clean

    5.0

    Convenience

    5.0
    D
    • Donald

    • Solo traveler
    • Australia
    • Night life
    4.7 /5

    2013-01

    Nice place to stay.Good parking.Wi -Fi worked.further from the city center than we anticipated for walking.having said that there is a bus service stop across the road opposite hotel

    Helpful?

    yes

    King Room

    Size

    5.0

    Convenience

    5.0
    A
    • Annette

    • Traveling as a couple / pair
    • United Kingdom
    • Night life
    4.9 /5

    2013-01

    Friendly, comfortable, reasonable location, facilitiesIm glad you e mailed me. Me and the wife are appalled that u charged ustriple wot everybody else paid. There rooms were 56 each we were charged300 for 2 nights. There was other things we wernt 100% about and at thisstage ill wait for your reply as to a reason or a gesture of good willE.g free stay or refund before I take it any further. Reply by emailwithin 3 days please

    Helpful?

    yes

    Family Room (2 Adults + 1 Child)

    decor

    5.0
    K
    • Kathleen

    • Family with young children
    • United Kingdom
    • Sightseeing
    4.3 /5

    2013-01

    Staff were helpfull and the lamb shank in rosemary jus is to die forCouldn't work out the shower

    Helpful?

    yes

    Twin Room

    support / service

    4.0
    K
    • Karl

    • Mature couple
    • United Kingdom
    • Night life
    4.4 /5

    2013-01

    Helpfulness of staff and the breakfast

    Helpful?

    yes

    King Room

    Convenience

    4.0

    decor

    5.0
    C
    • Christopher

    • Family with older children
    • United Kingdom
    • Sightseeing
    4.3 /5

    2013-01

    Proximity to York cityWould have liked a safe in my room as I like to lock my valuables away when I go out. Just my personal preference.

    Helpful?

    yes

    King Room

    Size

    4.0

    Clean

    5.0

    decor

    4.0

    support / service

    4.0
    A
    • Agris

    • Mature couple
    • United Kingdom
    • Night life
    4.5 /5

    2013-01

    Swimming pool easy to access. Only 40 rooms or so, majestic soaring ceilings and cosy home feel. Victorian features. Free parking! and indoor pool. Breakfast actually cooked for you! not served from those big tray things.Slightly out of town, but only by 10 minutes walk or so, no big deal really. This is balanced by the great features.

    Helpful?

    yes

    Family Room (2 Adults + 1 Child)

    Convenience

    5.0

    support / service

    5.0
    J
    • John

    • Group of friends
    • United Kingdom
    • Sightseeing
    4.5 /5

    2013-01

    It was surprisingly good and very well run. A hidden treasure!

    Helpful?

    yes

    Family Room (2 Adults + 2 Children)

    Size

    5.0

    Clean

    5.0

    Convenience

    3.0

    support / service

    4.0
    Y
    • Yvette

    • Group of friends
    • United Kingdom
    • Business trip
    4.6 /5

    2013-01

    lovley hotel, friendly staff, spotless room. Great breakfast.Surprised to see layers of dust around base of radiators and bathroom door simply needed a wipe down to remove dirty marks.Other than that standards were very good.

    Helpful?

    yes

    Family Room (2 Adults + 1 Child)

    Convenience

    5.0
    S
    • Steve

    • Mature couple
    • United Kingdom
    • Holiday / leisure
    4.8 /5

    2013-01

    Staff were very helpful and very friendly. Good food served with a varied menu that catered well for vegetarians too.Rooms on the small side - and the off-white window curtains spoil the otherwise pleasant decor

    Helpful?

    yes

    Family Room (2 Adults + 2 Children)

    J
    • Julie

    • Family with young children
    • Australia
    • Sightseeing
    4.5 /5

    2013-01

    The staff were lovely the hotel was clean and welcoming.The rooms were great.Very welcoming and relaxing.Only 10 mins from centre of York

    Helpful?

    yes

    Family Room (2 Adults + 1 Child)

    Clean

    4.0

    Convenience

    4.0

    decor

    5.0

    support / service

    5.0
    K
    • Ksenia

    • Family with older children
    • Polska
    • Night life
    4.6 /5

    2015-10

    Reviews in language: PL EN(39)

    Helpful?

    yes

    Four Poster Bedroom

    Size

    4.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    3.0
    f
    • Fianna

    • Family with older children
    • San Antonio
    • Night life
    4.7 /5

    2013-02

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Family Room (2 Adults + 3 Children)

    Clean

    5.0
    w
    • Winningh

    • Mature couple
    • Perth
    • Holiday / leisure
    4.3 /5

    2013-01

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Family Room (2 Adults + 1 Child)

    Clean

    4.0

    Convenience

    4.0
    c
    • Cassese

    • Family with young children
    • Torquay
    • Holiday / leisure
    4.2 /5

    2013-01

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Single Room

    Size

    5.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    b
    • Brigitta

    • Solo traveler
    • Night life
    4.5 /5

    2013-01

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Family Room (2 Adults + 3 Children)

    Size

    5.0

    Clean

    4.0

    Convenience

    4.0

    decor

    5.0

    support / service

    5.0
    a
    • Agostino

    • Solo traveler
    • Edinburgh
    • Sightseeing
    4.5 /5

    2013-01

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Family Room (2 Adults + 2 Children)

    Size

    5.0

    Clean

    5.0

    decor

    4.0

    support / service

    3.0

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect ihr24.com position.
These opinions do not necessarily represent the views of ihr24.com.

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General

Parking
On-site parking
Private parking
WiFi available in all areas

Food & Drink

Restaurant
Bar
Breakfast in the room
Restaurant (à la carte)

Pools and wellness

Fitness centre
Indoor pool
Pool/beach towels
Steam room
Fitness/spa locker rooms
Swimming pool

Activities

Golf course (within 3 km)

Cleaning services

Laundry
Trouser press
Daily maid service

Services

Internet services
WiFi
Free WiFi

Front-desk/reception area services

Express check-in/check-out
Luggage storage
Lockers

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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