Shangri-la Hotel Surabaya

  • Jl. Mayjend Sungkono 120, 60256 Surabaya, Indonesia - View on map
4.3 /5
Fabulous
Hotel type: Hotel - Hotel Chain: Shangri-La Hotels & Resorts
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Hotel themes – Shangri-la Hotel Surabaya

  • ✓ Business
  • ✓ Luxury
  • ✓ Gourmet

Quick description

Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Hotel Surabaya provides a resort getaway with its outdoor pool, spa treatments and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.

Contemporary and luxurious, the air-conditioned rooms are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.

Other facilities at Shangri-la Hotel Surabaya include spacious parkin space and 6 meeting rooms.

Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. There is a spa with a sauna and expert massages. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.

Shangri-la Hotel Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Rooms: 383

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Shangri-la Hotel Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check available dates

Deluxe King Room

Food & Drink

Refrigerator

Bathroom

Toilet, Bathrobe, Shower, Bathroom, Free toiletries, Hairdryer, Slippers

Room Amenities

Sofa, Desk, Dressing Room, Carpeted, Interconnected room(s) available, Safety Deposit Box, Air conditioning

Media/Technology

Cable Channels, Telephone, Satellite Channels, Flat-screen TV

Services/Extras

Alarm clock

A modern room with a flat-screen cable TV, minibar and tea/coffee-making facilities.

Executive King Room

Food & Drink

Refrigerator

Bathroom

Bathroom, Hairdryer, Bath, Free toiletries, Bathrobe, Shower, Slippers, Toilet

Room Amenities

Air conditioning, Desk, Carpeted, Dressing Room, Interconnected room(s) available, Sofa, Safety Deposit Box

Media/Technology

Satellite Channels, Telephone, Cable Channels, Flat-screen TV

Services/Extras

Alarm clock

This room is larger than the Deluxe Double or Twin Room. It comes with a flat-screen cable TV, minibar and tea/coffee-making facilities.

Horizon Deluxe King Room

Food & Drink

Refrigerator

Bathroom

Toilet, Free toiletries, Shower, Bathrobe, Slippers, Bathroom, Hairdryer

Room Amenities

Desk, Dressing Room, Air conditioning, Safety Deposit Box, Interconnected room(s) available, Carpeted, Sofa

Media/Technology

Satellite Channels, Telephone, Cable Channels, Flat-screen TV

Services/Extras

Executive Lounge Access, Alarm clock

Outdoor/View

City view

Located in higher floor with city view, this room features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.

Horizon Executive King Room

Food & Drink

Refrigerator

Bathroom

Toilet, Hairdryer, Bathrobe, Shower, Bathroom, Free toiletries, Slippers

Room Amenities

Desk, Sofa, Safety Deposit Box, Carpeted, Air conditioning, Dressing Room, Interconnected room(s) available

Media/Technology

Telephone, Cable Channels, Satellite Channels, Flat-screen TV

Services/Extras

Alarm clock

This double room features a bathrobe, sofa and air conditioning.

Executive Suite

Food & Drink

Refrigerator

Bathroom

Hairdryer, Toilet, Slippers, Shower, Bathroom, Free toiletries, Bathrobe

Room Amenities

Carpeted, Sofa, Air conditioning, Safety Deposit Box, Desk, Dressing Room

Media/Technology

Telephone, Satellite Channels, Cable Channels, Flat-screen TV

Services/Extras

Executive Lounge Access, Alarm clock

This suite has air conditioning, sofa and executive lounge access.

Horizon Deluxe Twin Room

Food & Drink

Refrigerator

Bathroom

Toilet, Hairdryer, Shower, Slippers, Bathrobe, Bathroom, Free toiletries

Room Amenities

Sofa, Interconnected room(s) available, Air conditioning, Desk, Dressing Room, Safety Deposit Box, Carpeted

Media/Technology

Telephone, Flat-screen TV, Satellite Channels, Cable Channels

Services/Extras

Alarm clock, Executive Lounge Access

Outdoor/View

City view

This twin room features a sofa, air conditioning and bathrobe.

Deluxe Twin Room

Food & Drink

Refrigerator

Bathroom

Shower, Free toiletries, Bathroom, Bathrobe, Toilet, Slippers, Hairdryer

Room Amenities

Air conditioning, Desk, Sofa, Carpeted, Safety Deposit Box, Dressing Room

Media/Technology

Flat-screen TV, Telephone, Satellite Channels, Cable Channels

Services/Extras

Alarm clock

This twin room has air conditioning, bathrobe and sofa.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Shangri-la Hotel Surabaya

General

WiFi available in all areas

Activities

Table tennis, Golf course (within 3 km), Tennis court

Food & Drink

Packed lunches, Room service, Restaurant (à la carte), Bar, Restaurant, Snack bar, Restaurant (buffet)

Pools and wellness

Swimming pool, Outdoor pool (all year), Fitness centre, Spa and wellness centre, Massage, Sauna, Hot tub/jacuzzi

Transportation

Shuttle service, Shuttle service (additional charge), Secured parking, Accessible parking, Car hire

Front-desk/reception area services

Luggage storage, Express check-in/check-out, Concierge service, ATM/cash machine on site, Currency exchange, 24-hour front desk, Newspapers, Ticket service, Safety deposit box, Tour desk

Common areas

Garden

Entertainment and children services

Children's playground, Nightclub/DJ, Babysitting/child services

Cleaning services

Trouser press, Laundry, Shoeshine, Ironing service, Dry cleaning, Daily maid service

Business facilities

Fax/photocopying, Meeting/banquet facilities

Shops

Shops (on site), Barber/beauty shop, Gift shop

Miscellaneous

Non-smoking rooms, Air conditioning, Lift, Bridal suite, Facilities for disabled guests Shangri-la Hotel Surabaya Facilities for disabled guests, VIP room facilities, Designated smoking area

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Free parking! Free public parking is possible on site (reservation is not needed).

Policies of Shangri-la Hotel Surabaya

Check-in

From 14:00 Until 23:00 hours

Check-out

From 06:00 Until 12:00 hours

Children and extra beds

All children are welcome.
There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

Add review – Shangri-la Hotel Surabaya

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General

WiFi available in all areas

Activities

Tennis court
Golf course (within 3 km)
Table tennis

Food & Drink

Restaurant
Room service
Bar
Packed lunches
Restaurant (à la carte)
Restaurant (buffet)
Snack bar

Pools and wellness

Sauna
Fitness centre
Spa and wellness centre
Massage
Hot tub/jacuzzi
Outdoor pool (all year)
Swimming pool

Front-desk/reception area services

24-hour front desk
Newspapers
Express check-in/check-out
Safety deposit box
Currency exchange
Tour desk
Ticket service
Luggage storage
ATM/cash machine on site
Concierge service

Entertainment and children services

Babysitting/child services
Children\'s playground
Nightclub/DJ

Cleaning services

Laundry
Dry cleaning
Ironing service
Shoeshine
Trouser press
Daily maid service

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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