Shangri-la Hotel Surabaya

  • Jl. Mayjend Sungkono 120, 60256 Surabaya, Indonesia - View on map
4.2 /5
Fabulous
Hotel type: Hotel - Hotel Chain: Shangri-La Hotels & Resorts
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Hotel themes – Shangri-la Hotel Surabaya

  • ✓ Luxury
  • ✓ Gourmet
  • ✓ Business

Quick description

Situated in western Surabaya, the 5-star Shangri-la Hotel Surabaya provides a resort getaway with its outdoor pool, spa treatments and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. Parking is free and the property also offers free scheduled shuttle service to Ciputra World Shopping Mall and Surabaya Town Square.

Contemporary and luxurious, the air-conditioned rooms are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.

Shangri-la Hotel Surabaya is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. There is a spa with a sauna and expert massages. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.

Rooms: 383

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Shangri-la Hotel Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check available dates

Deluxe Double or Twin Room

Food & Drink

Refrigerator, Tea/Coffee Maker, Minibar

Bathroom

Bathrobe, Toilet, Bathroom, Free toiletries, Hairdryer, Slippers, Bath, Shower

Room Amenities

Safety Deposit Box, Sofa, Carpeted, Desk, Interconnected room(s) available, Air conditioning, Dressing Room

Media/Technology

Satellite Channels, Telephone, DVD Player, Cable Channels, Flat-screen TV

Services/Extras

Alarm clock, Wake Up Service/Alarm Clock

A modern room with a flat-screen cable TV, minibar and tea/coffee-making facilities.

Executive Double Room

Food & Drink

Minibar, Refrigerator

Bathroom

Bath, Slippers, Bathroom, Bathrobe, Free toiletries, Hairdryer, Shower, Toilet

Room Amenities

Carpeted, Dressing Room, Air conditioning, Safety Deposit Box, Sofa, Interconnected room(s) available, Desk

Media/Technology

Flat-screen TV, Satellite Channels, Telephone, DVD Player, Cable Channels

Services/Extras

Alarm clock

This room is larger than the Deluxe Double or Twin Room. It comes with a flat-screen cable TV, minibar and tea/coffee-making facilities.

Club King Room

Food & Drink

Minibar, Refrigerator

Bathroom

Free toiletries, Bathroom, Shower, Hairdryer, Slippers, Bathrobe, Bath, Toilet

Room Amenities

Interconnected room(s) available, Dressing Room, Safety Deposit Box, Carpeted, Air conditioning, Desk, Sofa

Media/Technology

Satellite Channels, DVD Player, Cable Channels, Telephone, Flat-screen TV

Services/Extras

Executive Lounge Access, Alarm clock

Outdoor/View

City view

Located in higher floor with city view, this room features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Shangri-la Hotel Surabaya

Food & Drink

Snack bar, Restaurant (buffet), Packed lunches, Bar, Restaurant (à la carte), Restaurant, Room service,

Business facilities

Meeting/banquet facilities, Fax/photocopying,

Front-desk/reception area services

Ticket service, Concierge service, Currency exchange, 24-hour front desk, Safety deposit box, ATM/cash machine on site, Luggage storage, Express check-in/check-out, Newspapers, Tour desk,

Activities

Table tennis, Tennis court, Golf course (within 3 km),

Pools and wellness

Sauna, Hot tub/jacuzzi, Swimming pool, Spa and wellness centre, Outdoor pool (all year), Fitness centre, Massage,

Common areas

Garden,

Miscellaneous

Non-smoking rooms, VIP room facilities, Air conditioning, Bridal suite, Designated smoking area, Facilities for disabled guests Shangri-la Hotel Surabaya Facilities for disabled guests, Lift,

Entertainment and children services

Babysitting/child services, Nightclub/DJ, Children's playground,

Cleaning services

Daily maid service, Dry cleaning, Shoeshine, Ironing service, Trouser press, Laundry,

Shops

Barber/beauty shop, Shops (on site), Gift shop,

Transportation

Shuttle service (additional charge), Secured parking, Accessible parking, Shuttle service, Car hire,

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Free parking! Free public parking is possible on site (reservation is not needed).

Policies of Shangri-la Hotel Surabaya

Check-in

From 14:00 Until 23:00 hours

Check-out

From 06:00 Until 12:00 hours

Children and extra beds

All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years stay free of charge for extra beds.
All further older children or adults are charged IDR 786500 per night for extra beds.
The maximum number of extra beds in a room is 1.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

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General

Parking
Free parking
On-site parking
WiFi available in all areas

Food & Drink

Restaurant
Room service
Bar
Packed lunches
Restaurant (à la carte)
Restaurant (buffet)
Snack bar

Front-desk/reception area services

24-hour front desk
Newspapers
Express check-in/check-out
Safety deposit box
Valet parking
Currency exchange
Tour desk
Ticket service
Luggage storage
ATM/cash machine on site
Concierge service

Activities

Tennis court
Golf course (within 3 km)
Table tennis

Pools and wellness

Sauna
Fitness centre
Spa and wellness centre
Massage
Hot tub/jacuzzi
Outdoor pool (all year)
Swimming pool

Entertainment and children services

Babysitting/child services
Children\'s playground
Nightclub/DJ

Cleaning services

Laundry
Dry cleaning
Ironing service
Shoeshine
Trouser press
Daily maid service

Services

Internet services
WiFi
Free WiFi

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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