Mercure Surabaya

  • Jl. Raya Darmo 68-78, 60264 Surabaya, Indonesia - View on map
3.9 /5
Very good
Hotel type: Hotel - Hotel Chain: Mercure
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Hotel themes – Mercure Surabaya

  • ✓ Romance / honeymoon
  • ✓ City trip
  • ✓ Design
  • ✓ Luxury
  • ✓ Spa / relaxation
  • ✓ Family
  • ✓ Shopping
  • ✓ Business
  • ✓ Gourmet

Quick description

Situated right in the city centre just a 10-minute drive from Tunjungan Plaza Shopping Mall, Mercure Surabaya offers modern and cosy accommodation with an outdoor swimming pool, free WiFi in all areas of the property, and free on-site private parking for guests who drive. The property also has meeting/banquet facility for special events.

It takes a 10-minute drive from the property to the Submarine Monument and Raya Gubeng Railway Station. The historic Grand Ampel Mosque is reachable within a 20-minute drive. Getting to Juanda International Airport will take around 30 minutes by car.

The cosy rooms at Mercure Surabaya are all air-conditioned and each one is fitted with a cable TV, a fridge, minibar, wardrobe, and an en suite bathroom featuring bath or shower facility, slippers, bathrobes, and free toiletries. Fresh towels and linen are also provided. Guest can enjoy Surabaya city view from the room.

The concierge service at the 24-hour front desk are available to help guests with laundry requests, arranging car hire and babysitting service, as well as organising massages at the on-site spa and wellness centre. Other facilities like fitness centre, luggage storage, newspapers, safety deposit box and sauna are accessible for free.

The property also offers its four on-site dining outlets like the Lanhua Restaurant serving Chinese dishes for lunch and dinner, and Trimurti Restaurant's all-day Indonsian and western dining option. The Coffee Cafe presents scrumptious and refreshing light snacks as well as beverages, and the Ebisu Restaurant offerung an array of delicious Japanese menu during lunch and dinner.

Rooms: 125

Check available dates

Superior Queen Room

Food & Drink

Refrigerator, Minibar

Bathroom

Toilet, Free toiletries, Bathroom, Hairdryer, Bathrobe, Slippers, Shower

Room Amenities

Hardwood/Parquet floors, Desk, Safety Deposit Box, Wardrobe/Closet, Seating Area, Air Conditioning

Media/Technology

Telephone, Cable Channels, TV

Services/Extras

Wake-up service, Towels, Linen

Outdoor/View

City view

This air-conditioned double room features modern decor which comes furnished with a minibar, cable TV, and an en suite bathroom with shower facility. Guests can enjoy WiFi access and city view.

Executive Suite

Food & Drink

Refrigerator, Minibar

Bathroom

Bathrobe, Shower, Bathroom, Toilet, Bath, Free toiletries, Hairdryer, Slippers

Room Amenities

Wardrobe/Closet, Seating Area, Sofa, Desk, Air Conditioning, Safety Deposit Box, Hardwood/Parquet floors

Media/Technology

Telephone, Cable Channels, TV

Services/Extras

Linen, Towels, Wake-up service

Outdoor/View

City view

Includes VIP butler service, a separate living room and a free daily newspaper.

Superior Twin Room

Food & Drink

Minibar, Refrigerator

Bathroom

Slippers, Bathroom, Bathrobe, Free toiletries, Hairdryer, Shower, Toilet

Room Amenities

Safety Deposit Box, Desk, Wardrobe/Closet, Seating Area, Air Conditioning, Hardwood/Parquet floors

Media/Technology

TV, Telephone, Cable Channels

Services/Extras

Wake-up service, Towels, Linen

Outdoor/View

City view

This air-conditioned twin room features modern decor which comes furnished with a minibar, cable TV, and an en suite bathroom with shower facility. Guests can enjoy WiFi access and city view.

Superior Queen Room - Separate Building

Food & Drink

Minibar, Refrigerator

Bathroom

Bathroom, Bathrobe, Slippers, Toilet, Hairdryer, Shower, Free toiletries

Room Amenities

Wardrobe/Closet, Air Conditioning, Hardwood/Parquet floors, Safety Deposit Box, Seating Area, Desk

Media/Technology

Telephone, TV, Cable Channels

Services/Extras

Wake-up service, Towels, Linen

Outdoor/View

City view

This double room features a minibar, bathrobe and air conditioning.

Superior Twin Room - Separate Building

Food & Drink

Minibar, Refrigerator

Bathroom

Free toiletries, Slippers, Bathroom, Hairdryer, Bathrobe, Toilet, Shower

Room Amenities

Safety Deposit Box, Air Conditioning, Seating Area, Wardrobe/Closet, Desk, Hardwood/Parquet floors

Media/Technology

Telephone, Cable Channels, TV

Services/Extras

Linen, Wake-up service, Towels

Outdoor/View

City view

This twin room has air conditioning, cable TV and bathrobe.

Deluxe Queen Room

Food & Drink

Minibar, Refrigerator

Bathroom

Toilet, Slippers, Shower, Hairdryer, Bathrobe, Free toiletries

Room Amenities

Safety Deposit Box, Desk, Seating Area, Hardwood/Parquet floors, Wardrobe/Closet, Air Conditioning

Media/Technology

TV, Telephone, Cable Channels

Services/Extras

Linen, Wake-up service, Towels

Outdoor/View

City view

This double room has a bathrobe, seating area and minibar.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Mercure Surabaya

Food & Drink

On-site coffee house, Bottle of water, Restaurant (à la carte), Breakfast in the room, Restaurant, Bar, Wine/champagne, Room service, Restaurant (buffet),

Business facilities

Meeting/banquet facilities, Fax/photocopying, Business centre,

Front-desk/reception area services

Concierge service, Luggage storage, Safety deposit box, 24-hour front desk, Newspapers,

Pools and wellness

Fitness, Outdoor pool, Fitness centre, Hair colouring, Sauna, Spa/wellness packages, Hair cut, Massage, Spa and wellness centre, Hair treatments, Full body massage, Beauty Services, Swimming pool, Hair styling, Spa Facilities,

Miscellaneous

Facilities for disabled guests Mercure Surabaya Facilities for disabled guests, Lift, Non-smoking rooms, Air conditioning, VIP room facilities,

Transportation

Airport drop off, Accessible parking, Airport shuttle, Car hire, Shuttle service, Airport pick up, Shuttle service (additional charge),

Entertainment and children services

Babysitting/child services,

Cleaning services

Daily maid service, Ironing service, Laundry, Dry cleaning,

Shops

Gift shop,

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Free parking! Free private parking is possible on site (reservation is not needed).

Policies of Mercure Surabaya

Check-in

From 14:00 Until 23:30 hours

Check-out

From 12:00 Until 13:00 hours

Children and extra beds

All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
One older child or adult is charged IDR 400000 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

Add review – Mercure Surabaya

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General

Parking
Free parking
On-site parking
Private parking
WiFi available in all areas

Food & Drink

Restaurant
Room service
Bar
Breakfast in the room
Restaurant (à la carte)
Restaurant (buffet)
Wine/champagne
Bottle of water
On-site coffee house

Front-desk/reception area services

24-hour front desk
Newspapers
Safety deposit box
Luggage storage
Concierge service

Pools and wellness

Sauna
Fitness centre
Spa and wellness centre
Massage
Outdoor pool
Beauty Services
Hair treatments
Hair cut
Hair colouring
Hair styling
Spa Facilities
Spa/wellness packages
Full body massage
Fitness
Swimming pool

Entertainment and children services

Babysitting/child services

Cleaning services

Laundry
Dry cleaning
Ironing service
Daily maid service

Services

Internet services
WiFi
Free WiFi

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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