Very good

3.8 /5

Score from 123 reviews

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Check location (Mercure Surabaya) - GPS: -7.2853067792139, 112.73954808712

Deals - Surabaya

Mercure Surabaya

  • Jl. Raya Darmo 68-78, 60264 Surabaya, Indonesia - View on map
3.8 /5
Very good
Hotel type: Hotel - Hotel Chain: Mercure
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Hotel themes – Mercure Surabaya

  • ✓ Spa / relaxation
  • ✓ Family
  • ✓ Luxury
  • ✓ Romance / honeymoon
  • ✓ Gourmet
  • ✓ Business
  • ✓ Shopping
  • ✓ Design
  • ✓ City trip

Quick description

Situated right in the city centre just a 10-minute drive from Tunjungan Plaza Shopping Mall, Mercure Surabaya offers modern and cosy accommodation with an outdoor swimming pool, free WiFi in all areas of the property, and free on-site private parking for guests who drive. The property also has meeting/banquet facility for special events.

It takes a 10-minute drive from the property to the Submarine Monument and Raya Gubeng Railway Station. The historic Grand Ampel Mosque is reachable within a 20-minute drive. Getting to Juanda International Airport will take around 30 minutes by car.

The cosy rooms at Mercure Surabaya are all air-conditioned and each one is fitted with a cable TV, a fridge, minibar, wardrobe, and an en suite bathroom featuring bath or shower facility, slippers, bathrobes, and free toiletries. Fresh towels and linen are also provided. Guest can enjoy Surabaya city view from the room.

The concierge service at the 24-hour front desk are available to help guests with laundry requests, arranging car hire and babysitting service, as well as organising massages at the on-site spa and wellness centre. Other facilities like fitness centre, luggage storage, newspapers, safety deposit box and sauna are accessible for free.

The property also offers its four on-site dining outlets like the Lanhua Restaurant serving Chinese dishes for lunch and dinner, and Trimurti Restaurant's all-day Indonsian and western dining option. The Coffee Cafe presents scrumptious and refreshing light snacks as well as beverages, and the Ebisu Restaurant offerung an array of delicious Japanese menu during lunch and dinner.

Rooms: 125

Check available dates

Superior Queen Room

Food & Drink

Minibar, Electric kettle, Refrigerator

Bathroom

Free toiletries, Toilet paper, Bathrobe, Shower, Slippers, Toilet, Bidet, Hairdryer

Room Amenities

Interconnected room(s) available, Seating Area, Wardrobe/Closet, Tumble dryer, Ironing Facilities, Safety Deposit Box, Hardwood/Parquet floors, Desk, Air conditioning

Media/Technology

Flat-screen TV, Cable Channels, TV, Telephone, Satellite Channels

Services/Extras

Wake-up service, Towels, Linen

Outdoor/View

City view

Accessibility

Upper floors accessible by lift, Entire unit wheelchair accessible

This air-conditioned double room features modern decor which comes furnished with a minibar, cable TV, and an en suite bathroom with shower facility. Guests can enjoy WiFi access and city view.

Executive Suite

Food & Drink

Minibar, Dining table, Refrigerator, Electric kettle

Bathroom

Hairdryer, Free toiletries, Toilet paper, Shower, Bathrobe, Toilet, Bath, Bidet, Slippers

Room Amenities

Tumble dryer, Hardwood/Parquet floors, Safety Deposit Box, Desk, Interconnected room(s) available, Air conditioning, Sofa, Seating Area, Ironing Facilities, Wardrobe/Closet, Sofa bed, Hot Tub

Media/Technology

Telephone, DVD Player, Satellite Channels, Cable Channels, TV, Flat-screen TV

Services/Extras

Linen, Towels, Wake-up service

Outdoor/View

City view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by lift

Includes VIP butler service, a separate living room and a free daily newspaper.

Superior Twin Room

Food & Drink

Refrigerator, Minibar, Electric kettle

Bathroom

Bidet, Shower, Toilet paper, Free toiletries, Slippers, Bathrobe, Hairdryer, Toilet

Room Amenities

Air conditioning, Wardrobe/Closet, Tumble dryer, Safety Deposit Box, Ironing Facilities, Hardwood/Parquet floors, Seating Area, Desk, Interconnected room(s) available

Media/Technology

Telephone, TV, Cable Channels, Satellite Channels, Flat-screen TV

Services/Extras

Towels, Linen, Wake-up service

Outdoor/View

City view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by lift

This air-conditioned twin room features modern decor which comes furnished with a minibar, cable TV, and an en suite bathroom with shower facility. Guests can enjoy WiFi access and city view.

Superior Queen Room - Separate Building

Food & Drink

Minibar, Electric kettle, Refrigerator

Bathroom

Slippers, Hairdryer, Bidet, Bathrobe, Shower, Free toiletries, Toilet, Toilet paper

Room Amenities

Safety Deposit Box, Interconnected room(s) available, Ironing Facilities, Desk, Wardrobe/Closet, Tumble dryer, Air conditioning, Seating Area, Hardwood/Parquet floors

Media/Technology

Telephone, Flat-screen TV, Satellite Channels, Cable Channels, TV

Services/Extras

Linen, Towels, Wake-up service

Outdoor/View

City view

Accessibility

Upper floors accessible by lift, Entire unit wheelchair accessible

This double room features a minibar, bathrobe and air conditioning.

Superior Twin Room - Separate Building

Food & Drink

Minibar, Electric kettle, Refrigerator

Bathroom

Bathrobe, Slippers, Free toiletries, Toilet paper, Toilet, Hairdryer, Bidet, Shower

Room Amenities

Hardwood/Parquet floors, Air conditioning, Desk, Seating Area, Wardrobe/Closet, Safety Deposit Box, Interconnected room(s) available, Tumble dryer, Ironing Facilities

Media/Technology

Cable Channels, Flat-screen TV, TV, Satellite Channels, Telephone

Services/Extras

Towels, Linen, Wake-up service

Outdoor/View

City view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by lift

This twin room has air conditioning, cable TV and bathrobe.

Deluxe Queen Room

Food & Drink

Refrigerator, Electric kettle, Minibar

Bathroom

Toilet, Free toiletries, Bidet, Bathrobe, Shower, Toilet paper, Slippers, Hairdryer

Room Amenities

Hardwood/Parquet floors, Tumble dryer, Ironing Facilities, Desk, Seating Area, Wardrobe/Closet, Air conditioning, Safety Deposit Box, Interconnected room(s) available

Media/Technology

Satellite Channels, Flat-screen TV, DVD Player, TV, Cable Channels, Telephone

Services/Extras

Linen, Towels, Wake-up service

Outdoor/View

City view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by lift

This double room has a bathrobe, seating area and minibar.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Mercure Surabaya

General

WiFi available in all areas

Activities

Cycling

Food & Drink

Restaurant (à la carte), On-site coffee house, Wine/champagne, Kid meals, Snack bar, Restaurant (buffet), Bottle of water, Chocolate or cookies, Breakfast in the room, Room service, Fruits, Bar, Restaurant

Pools and wellness

Kids' pool, Full body massage, Beauty Services, Fitness centre, Massage, Pool/beach towels, Hair treatments, Hair styling, Swimming pool, Yoga classes, Spa/wellness packages, Hair colouring, Sauna, Fitness, Spa and wellness centre, Outdoor pool, Fitness classes, Fitness/spa locker rooms, Hair cut, Spa Facilities

Transportation

Airport shuttle, Shuttle service (additional charge), Airport pick up, Airport drop off, Bicycle rental (additional charge), Airport shuttle (additional charge), Car hire, Shuttle service, Accessible parking

Front-desk/reception area services

Newspapers, 24-hour front desk, Concierge service, Luggage storage, Safety deposit box, ATM/cash machine on site

Common areas

Terrace, Shared lounge/TV area, Library

Entertainment and children services

Indoor play area, Babysitting/child services

Cleaning services

Dry cleaning, Daily maid service, Laundry, Ironing service

Business facilities

Business centre, Meeting/banquet facilities, Fax/photocopying

Shops

Barber/beauty shop, Gift shop

Miscellaneous

Air conditioning, Non-smoking rooms, Lift, VIP room facilities, Facilities for disabled guests Mercure Surabaya Facilities for disabled guests

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Free parking! Free private parking is possible on site (reservation is not needed).

Policies of Mercure Surabaya

Check-in

From 14:00 Until 23:30 hours

Check-out

From 12:00 Until 13:00 hours

Children and extra beds

All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
One older child or adult is charged IDR 400000 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

Add review – Mercure Surabaya

Your experiences are very helpful to other travellers. On a scale of 1-5, rate the equipment you have used during your stay at the hotel Mercure Surabaya and express your opinion. Your opinion is important! Thank you!

General

WiFi available in all areas

Activities

Cycling

Food & Drink

Restaurant
Room service
Bar
Breakfast in the room
Restaurant (à la carte)
Restaurant (buffet)
Snack bar
Kid meals
Wine/champagne
Bottle of water
Fruits
Chocolate or cookies
On-site coffee house

Pools and wellness

Sauna
Fitness centre
Spa and wellness centre
Massage
Outdoor pool
Pool/beach towels
Beauty Services
Hair treatments
Hair cut
Hair colouring
Hair styling
Spa Facilities
Spa/wellness packages
Full body massage
Fitness
Yoga classes
Fitness classes
Fitness/spa locker rooms
Kids\' pool
Swimming pool

Front-desk/reception area services

24-hour front desk
Newspapers
Safety deposit box
Luggage storage
ATM/cash machine on site
Concierge service

Entertainment and children services

Babysitting/child services
Indoor play area

Cleaning services

Laundry
Dry cleaning
Ironing service
Daily maid service

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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