Fabulous

4.4 /5

Score from 1521 reviews

Rating summary

Cleanliness

4.6

Comfort

4.5

Facilities

4.5

Staff

4.7

Free WiFi

4.6

Parking

4.4
Check location
Check location (Cassa Hotel 45th Street New York) - GPS: 40.756355777085, -73.981976509094

Deals - New York

Cassa Hotel 45th Street New York

  • 70 West 45th Street, 10036 New York, USA - View on map
4.4 /5
Fabulous
Hotel type: Hotel - Hotel Chain: Radisson
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Hotel themes – Cassa Hotel 45th Street New York

  • In high demand!
  • ✓ Shopping
  • ✓ Romance / honeymoon
  • ✓ Luxury
  • ✓ Design
  • ✓ City trip
  • ✓ Business

Quick description

This boutique hotel, located 322 metres from Bryant Park and Times Square, offers complimentary coffee every morning in the lobby and a 24-hour fitness centre.

Room-level amenities available upon request include complimentary coffee makers, turn-down service and cribs. All rooms at The Cassa Hotel include bath amenities, flat-screen TVs and work desks.

The onsite restaurant, Butter Restaurant, under Executive Chef Alex Guarnaschelli offers seasonal dishes. Limited room service is available from Pret A Manger.

Guests can take advantage of their 24-hour concierge service to procure show tickets, make reservations and organize tours. Rockefeller Centre is 644 metres from the property.

Rooms: 165

Important information

Please note that early departures will incur a charge of the room rate for 1 additional night. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check available dates

Double Room - Non-Smoking

Food & Drink

Refrigerator

Bathroom

Bathroom, Toilet, Slippers, Hairdryer, Free toiletries, Bathrobe

Room Amenities

Desk, Heating, Ironing Facilities, Air conditioning, Iron, Carpeted

Media/Technology

Laptop safe, iPod dock, Cable Channels, Flat-screen TV, Telephone, Radio

Services/Extras

Alarm clock, Towels, Wake-up service, Linen

This double room has air conditioning, bathrobe and iPod dock.

Double Room with Two Double Beds - Non-Smoking

Food & Drink

Refrigerator

Bathroom

Bathrobe, Bathroom, Slippers, Toilet, Free toiletries, Hairdryer

Room Amenities

Carpeted, Heating, Desk, Air conditioning, Iron, Ironing Facilities

Media/Technology

Telephone, iPod dock, Flat-screen TV, Laptop safe, Radio, Cable Channels

Services/Extras

Alarm clock, Linen, Towels, Wake-up service

This quadruple room features a bathrobe, iPod dock and air conditioning.

King Room - Non-Smoking

Food & Drink

Refrigerator

Bathroom

Bathrobe, Toilet, Bathroom, Hairdryer, Slippers, Free toiletries

Room Amenities

Desk, Ironing Facilities, Carpeted, Heating, Iron, Air conditioning

Media/Technology

Cable Channels, Laptop safe, Radio, iPod dock, Telephone, Flat-screen TV

Services/Extras

Alarm clock, Wake-up service, Linen, Towels

This double room has air conditioning, iPod dock and cable TV.

Executive King Room - Non-Smoking

Food & Drink

Refrigerator

Bathroom

Hairdryer, Toilet, Bathrobe, Free toiletries, Bathroom, Slippers

Room Amenities

Air conditioning, Heating, Ironing Facilities, Carpeted, Iron, Desk

Media/Technology

Flat-screen TV, Radio, Telephone, Cable Channels, Laptop safe, iPod dock

Services/Extras

Linen, Wake-up service, Towels, Alarm clock

This triple room features a iPod dock, flat-screen TV and bathrobe.

King Suite - Non-Smoking

Food & Drink

Refrigerator

Bathroom

Bathrobe, Hairdryer, Toilet, Free toiletries, Bathroom, Slippers

Room Amenities

Iron, Desk, Heating, Ironing Facilities, Air conditioning, Carpeted

Media/Technology

Telephone, Flat-screen TV, Cable Channels, Radio, Laptop safe, iPod dock

Services/Extras

Wake-up service, Alarm clock, Towels, Linen

This suite has a iPod dock, air conditioning and bathrobe.

Queen Room - Non-Smoking

Food & Drink

Refrigerator

Bathroom

Bathrobe, Hairdryer, Toilet, Bathroom, Slippers, Free toiletries

Room Amenities

Air conditioning, Ironing Facilities, Carpeted, Desk, Iron, Heating

Media/Technology

iPod dock, Radio, Flat-screen TV, Cable Channels, Telephone, Laptop safe

Services/Extras

Towels, Linen, Alarm clock, Wake-up service

This double room features a bathrobe, iPod dock and air conditioning.

Queen Room with Two Queen Beds - Non-Smoking

Food & Drink

Refrigerator

Bathroom

Slippers, Toilet, Bathrobe, Hairdryer, Free toiletries, Bathroom

Room Amenities

Desk, Heating, Ironing Facilities, Carpeted, Iron, Air conditioning

Media/Technology

Cable Channels, Laptop safe, Flat-screen TV, iPod dock, Telephone, Radio

Services/Extras

Wake-up service, Linen, Towels, Alarm clock

This quadruple room has air conditioning, flat-screen TV and iPod dock.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Cassa Hotel 45th Street New York

General

WiFi available in all areas

Food & Drink

Breakfast in the room, Restaurant (à la carte)

Transportation

Airport shuttle (additional charge), Airport shuttle

Front-desk/reception area services

24-hour front desk, Newspapers, Safety deposit box, Concierge service, Luggage storage

Common areas

Garden

Cleaning services

Laundry, Ironing service, Dry cleaning, Daily maid service

Business facilities

Fax/photocopying, Meeting/banquet facilities, Business centre

Miscellaneous

Air conditioning, Lift, Non-smoking throughout, Bridal suite, Non-smoking rooms, Heating, Allergy-free room

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.

Policies of Cassa Hotel 45th Street New York

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

All children are welcome.
One child under 12 years stays free of charge when using existing beds.
All further older children or adults are charged USD 30 per person per night when using existing beds.
One older child or adult is charged USD 35 per person per night in an extra bed.
One child under 2 years stays free of charge in a child's cot/crib.
The maximum number of extra beds/children's cots permitted in a room is 1.

Pets

Pets are allowed on request. Charges may be applicable.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

Newest reviews for Cassa Hotel 45th Street New York

    All reviews (37)   reviews in language: EN(37)
    L
    • Lisa

    • Group of friends
    • Night life
    4.1 /5

    2013-11

    location, clean,clean , clean !!!staff very helpfulthe lighting in the room was inadequate and hard to find the switch on one

    Helpful?

    yes

    Size

    3.0

    Clean

    5.0

    Convenience

    4.0

    decor

    3.0
    J
    • José

    • Mature couple
    • Night life
    3.8 /5

    2013-09

    Thishotel hasbeena pleasantsurprise to us. Thelocation is fantastic and the hoteldelivers exactlywhat it promises: honest facilities and service at a fair price. Also, the shower is incredibly good! The room is extremely quiet . Strongly recomend for a couple on vacation.The restaurant on the 10th floor was a big disappointment. No charm whatsoever, and over priced. Would have preferred an area with just continental breakfast fare: bagels, toast, coffee, danish.

    Helpful?

    yes

    G
    • Glenna

    • Family with young children
    • Holiday / leisure
    4.4 /5

    2013-08

    Bathroom and shower were awesome. Bed comfortable. Elevator very fast. Location. Staff.The staff is lazy and forget to do the job I released the bed was toobad seem to be not clean

    Helpful?

    yes

    Convenience

    4.0

    decor

    4.0
    J
    • Janet

    • Mature couple
    • Business trip
    4.8 /5

    2013-08

    The staff couldn't have been more accommodating to every request.When they ran out of regular coffee pods for the Kuerig coffee pot in our room, Patrick, at the reception desk, was apologetic and immediately sent up a complimentary pot of coffee with a promise of another the next morning!The location of the Cassa was perfect for us since we were there primarily for the theater, and we found perfectly fine places to eat within walking distance.We would definitely return!The lighting in the bedroom was a bit too dark to our liking.We found the white leather seating uncomfortable we would have preferred a couple of upholstered chairs in the room.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0
    A
    • Anne

    • Group of friends
    • Night life
    4.1 /5

    2013-08

    Location and access to what I wanted to do .wish the downstairs restaurant was opened

    Helpful?

    yes

    Convenience

    4.0
    A
    • Abdullah

    • Solo traveler
    • Sightseeing
    4.9 /5

    2013-07

    The location & design

    Helpful?

    yes

    D
    • Denis

    • Family with young children
    • Business trip
    4.3 /5

    2013-07

    I had a great customer service experience in Cassa hotel! They didn't have the room I booked so they upgraded me executive roome with no extra cost. Staff is extremely kind and helpful. I liked my stay very much. And location is perfect for travellers in New York.The breakfast staff was over whelmed. The service slow and food notgreat. Skip it and go some place else.

    Helpful?

    yes

    G
    • Geek

    • Group of friends
    • Sightseeing
    4.6 /5

    2013-03

    - Room size is comfortable.- All basic essential things are made available.- Good house cleaning.Didn't like lack of service. No room service. Didn't likelocation -- staff told me that I'd have to walk three blocks to 8thave for a liquor store. In the future I'll stay on 8th ave for halfthe price.

    Helpful?

    yes

    decor

    5.0
    J
    • Jonathan

    • Group of friends
    • Business trip
    4.1 /5

    2013-01

    Reception staff were very friendly and were happy to help with any queries, whether hotel related or generic questions about out days out in the city.

    Helpful?

    yes

    Size

    3.0

    Clean

    5.0

    Convenience

    4.0

    support / service

    5.0
    W
    • W

    • Family with older children
    • U.S.A.
    • Business trip
    4.8 /5

    2012-12

    Very nice hotel.excellent staff.great location.Some work was being done to the hotel but this did not affect our stay.Would have liked a kettle in the room to make a hot drink.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    S
    • Sushila

    • Mature couple
    • Australia
    • Sightseeing
    4.2 /5

    2012-10

    Great location, room cleanliness, nice and friendly staff.Gym was under construction and Internet was not working nearly the entire duration of our 4 nights stay.

    Helpful?

    yes

    support / service

    4.0
    R
    • Rasha

    • Group of friends
    • Saudi Arabia
    • Business trip
    4.7 /5

    2012-06

    Perfect location close to the 42nd street metro station. Many of thecity's attractions are on walking distance. Staff was very friendly andvery helpful during our stay at the hotel. Gave us great informationabout restaurants and other venues. Excellent staff. Nice comfy and veryclean room. Glad I chose this hotel on my first visit in ny city,enjoyed every single day. Higly recomend it.

    Helpful?

    yes

    Clean

    4.0

    Convenience

    5.0
    H
    • Hironobu

    • Solo traveler
    • Japan
    • Holiday / leisure
    4.3 /5

    2012-03

    I'm afraid to tell people about Cassa because it's so perfect for me. Ilove the hotel and that's why I stay there at least 4x per year. Ifyou're in nyc you want to be in a great location. Cassa is perfectlylocated and the rooms are perfectly suited for comfort. Best of all,their team treats everyone like a vip. Bon Voyage!

    Helpful?

    yes

    Size

    4.0

    Clean

    4.0

    Convenience

    5.0

    decor

    3.0

    support / service

    5.0
    L
    • Laurencio

    • Traveling as a couple / pair
    • Brazil
    • Business trip
    4.9 /5

    2012-03

    The staff, the excellent localization and the way they treat it'scustomers. Highly recommended.Special mention to Michael Schneiser, that exceeded my expectations on how to treat a customer.The pay for email in the Business Centre was a bit of a joke.A hotel of this calibre and price should supply free wifi in the room.

    Helpful?

    yes

    Clean

    5.0

    Convenience

    5.0
    S
    • Susan

    • Group of friends
    • United Kingdom
    • Sightseeing
    4.4 /5

    2012-02

    location and for someone traveling with family the rooms are very close to each other .

    Helpful?

    yes

    Clean

    4.0

    Convenience

    3.0

    decor

    5.0

    support / service

    5.0
    S
    • Sonja

    • Group of friends
    • Belgium
    • Business trip
    4.9 /5

    2012-02

    I liked all the employees but the front desk personnel. The bed was extremely comfortable and the breakfast place on the top floor was welcoming and the food is tasty.

    Helpful?

    yes

    Convenience

    5.0

    decor

    5.0
    I
    • Iryna

    • Traveling as a couple / pair
    • U.S.A.
    • Night life
    4.8 /5

    2012-01

    Excellent hotel a matter of minutes from Times Square and within walkingdistance of Central Park. Staff very helpful (even umbrellas to use ifwet). Close to really good and value for money cafes. Gym not in use -we were told it was being renovated but were able to use a gym one blockaway free of charge - this was arranged by the hotel and access byshowing gym staff your room card.

    Helpful?

    yes

    Clean

    5.0

    support / service

    5.0
    M
    • Mark

    • Solo traveler
    • United Kingdom
    • Business trip
    4.8 /5

    2012-01

    Despite finding it difficult to trace my booking on arrival, reception staff were very friendly and efficient.Room extremely comfortable.Everything else. Due to a "glitch" they overbooked the hotel by 50 rooms in the aftermath of a hurricane. So while we expected a nice room to relax and have electricity we were met with a 50 person line an told after an hour waiting in line that they had no rooms and could not get us one anywhere else. Cassa hotel should offer people a discount to a future stay if they ever hope to gain new customers.

    Helpful?

    yes

    Clean

    5.0

    support / service

    5.0
    B
    • Brad

    • Mature couple
    • United Kingdom
    • Night life
    4.5 /5

    2011-12

    Staff were excelent, location is fantastic - close to Times Square, 5th Ave, Grand Central Station, etcCheck-in stuff very rude, only rooms available with one "formal bed"which is ridiculous for 2 persones as it is smaller than a queen size,rooms overpriced and very small, view on courtyard "decorated" withgarbage bags and outside air-condition engines. Wardrobe extra tinyalready for one person, not to mention two.

    Helpful?

    yes

    Size

    5.0

    Clean

    3.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    Y
    • Yimei

    • Traveling as a couple / pair
    • China
    • Holiday / leisure
    4.6 /5

    2011-10

    excellent location, rooms to a high standard and very clean.

    Helpful?

    yes

    Size

    4.0

    Convenience

    5.0

    decor

    5.0
    P
    • Patrick

    • Traveling as a couple / pair
    • Netherlands
    • Night life
    4.7 /5

    2011-10

    Located just around the corner of Times Square is brilliantNo free wi-fi!

    Helpful?

    yes

    Size

    5.0

    Convenience

    4.0

    support / service

    5.0
    R
    • Richard

    • Family with young children
    • U.S.A.
    • Sightseeing
    3.5 /5

    2011-10

    Great Location, and comfortableRoom was small but I knew that before I booked and didn't plan on being there too much anyways!

    Helpful?

    yes

    support / service

    4.0
    T
    • Tim

    • Family with young children
    • Canada
    • Business trip
    4.5 /5

    2011-09

    Location is perfect! Close to famous 5th avenue and time square!The staffs are friendly and helpful!Wardrobe space in our room was extremely limited max hnging space was 3 or 4 items, not a big issue for us but may be for some guests.

    Helpful?

    yes

    Convenience

    5.0

    decor

    5.0

    support / service

    4.0
    D
    • Douglas

    • Traveling as a couple / pair
    • U.S.A.
    • Business trip
    4.8 /5

    2011-07

    Cassa ny was a great surprise. I found the hotel on booking.comliterally at the last minute - I booked the hotel online, left my officeand walked straight there. It was a bit of a walk from my office nearGrand Central, but the room was fantastic - perfect for a short stay.The staff was very friendly and accommodating, and it was much moreaffordable than the chain hotels (my room was $269 whereas the chainswere $400-500 - it was a busy week in nyc for some reason, many hotelssold out). I will definitely stay there again.Room size is small. Limited space for luggage . Not even room to fit a chair for the desk!

    Helpful?

    yes

    support / service

    5.0
    G
    • George

    • Group of friends
    • U.S.A.
    • Sightseeing
    4.6 /5

    2011-01

    Above all . the attention, courtesy and charm of Stephanie at the reception desk.she is a wonderful assett for any hotel!!!!No free Wi-Fi. The cost is 10-15 dollars per day only for one device.

    Helpful?

    yes

    Size

    5.0

    Convenience

    5.0
    M
    • Michael

    • Family with older children
    • Australia
    • Business trip
    4.7 /5

    2010-11

    Excellent location. Close to theatre district and shopping. Easy access to subway. I had a room on the 25th floor with window facing 45th street and was very quiet.

    Helpful?

    yes

    decor

    5.0
    D
    • Dmitry

    • Solo traveler
    • Russia
    • Night life
    4.8 /5

    2010-11

    Perfect location, well furnished rooms, very comfortable.Dirty socks in the bed.

    Helpful?

    yes

    Clean

    5.0

    decor

    5.0

    support / service

    5.0
    N
    • Nicole

    • Traveling as a couple / pair
    • U.S.A.
    • Business trip
    4.6 /5

    2010-09

    Staff was awesome and attentive. I was able to get a great rest and the room was simple and elegant.The construction of BLT was a bore but will be nice when it is finished!

    Helpful?

    yes

    Clean

    5.0

    Convenience

    3.0

    decor

    5.0

    support / service

    5.0
    D
    • Donna

    • Family with young children
    • U.S.A.
    • Business trip
    4.7 /5

    2010-06

    The location was perfect! It was right down the street from theatre district, Rockefeller Center and Times Square. It was in the heart of the city but still very quiet in our room.No free wi-fi but didn't really matter!!

    Helpful?

    yes

    decor

    5.0
    G
    • Georgios

    • Group of friends
    • Greece
    • Night life
    4.8 /5

    2010-02

    good location!walking distance to any boardway theatre。

    Helpful?

    yes

    Size

    5.0

    Convenience

    5.0

    support / service

    5.0
    C
    • Carole

    • Family with young children
    • U.S.A.
    • Business trip
    4.6 /5

    2010-01

    the location is perfect

    Helpful?

    yes

    Size

    4.0

    Clean

    5.0

    Convenience

    5.0

    decor

    4.0

    support / service

    4.0
    R
    • Richard

    • Mature couple
    • U.S.A.
    • Night life
    4.6 /5

    2010-01

    Great location and amazingly helpful staff.some of the staff were very rude and not helpful at all . also there was a problem with the elevator it broke down several times.

    Helpful?

    yes

    decor

    5.0

    support / service

    5.0
    r
    • Ruschmei

    • Traveling as a couple / pair
    • Brisbane
    • Night life
    4.8 /5

    2012-10

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Clean

    5.0

    decor

    5.0
    s
    • Schauer

    • Group of friends
    • San Antonio
    • Holiday / leisure
    4.6 /5

    2011-02

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    4.0

    support / service

    3.0
    k
    • Kennett

    • Group of friends
    • Holiday / leisure
    4.7 /5

    2010-12

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Size

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    s
    • Sendyk

    • Solo traveler
    • Night life
    4.1 /5

    2010-10

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Size

    3.0

    Clean

    4.0

    Convenience

    4.0

    decor

    4.0

    support / service

    4.0
    w
    • Wilkie

    • Family with young children
    • Sightseeing
    4.2 /5

    2010-10

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Size

    4.0

    Clean

    4.0

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect ihr24.com position.
These opinions do not necessarily represent the views of ihr24.com.

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General

WiFi available in all areas

Food & Drink

Breakfast in the room
Restaurant (à la carte)

Front-desk/reception area services

24-hour front desk
Newspapers
Safety deposit box
Luggage storage
Concierge service

Cleaning services

Laundry
Dry cleaning
Ironing service
Daily maid service

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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