Very good

4.0 /5

Score from 601 reviews

Rating summary

Cleanliness

4.3

Comfort

4.5

Facilities

4.5

Staff

4.6

Free WiFi

4.6

Parking

4.0
Check location
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Best Western PLUS Arena Hotel

4.0 /5
Very good
Hotel type: Hotel - Hotel Chain: Best Western Plus
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All bookings are confirmed instantly. No waiting, no email exchanges, no confusion.

Hotel themes – Best Western PLUS Arena Hotel

  • ✓ Budget / backpacker
  • ✓ Business
  • ✓ Shopping
  • ✓ Family
  • ✓ Budget / backpacker hotels
  • ✓ City trip

Quick description

Located just 1 block from the Nostrand Avenue subway station, this Brooklyn hotel features a daily continental breakfast. Free Wi-Fi is available in all areas. Barclays Center is 6 minutes' drive.

A flat-screen TV and an iPod docking station are found in each bright, modern room of the Best Western PLUS Arena Hotel. A microwave, fridge and coffee maker are also included.

Guests of the Best Western PLUS Arena are welcome to enjoy the 24-hour fitness room. A computer, printer and fax services are also available.

Prospect Park, which includes a zoo and botanical garden, is 2 miles from the hotel. The Brooklyn War Memorial is 3 miles away. Manhattan is 11 minutes' drive.

Important information

A credit card is required to check in. Cash is not accepted.

Please note that the credit card will be pre-authorised for the amount of the first night with taxes after booking.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note, limited complimentary parking is available on-site, on a first-come, first-serve basis. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Book Now, Pay Later!

Book now, pay later with FREE cancellation on many rooms! – Best Western PLUS Arena Hotel

Rooms: 56

Deluxe King Room with City View

Rooms are 17 square metres.

Deluxe King Room - Non Smoking

Double Room with Two Double Beds - Non Smoking

Double Room with Two Double Beds with City View - Non smoking

King Room - Disability Access - Non Smoking

King Room - Non Smoking

Premium King Room - Non Smoking

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Best Western PLUS Arena Hotel

Business facilities

Business centre, Meeting/banquet facilities, Fax/photocopying,

Front-desk/reception area services

Luggage storage, 24-hour front desk, Newspapers,

Pools and wellness

Fitness centre,

Miscellaneous

Facilities for disabled guests Best Western PLUS Arena Hotel Facilities for disabled guests, Heating, Non-smoking throughout, Toilet with grab rails, Air conditioning, Wheelchair accessible, Lift, Non-smoking rooms, Higher level toilet, Family rooms, Emergency cord in bathroom, Lower bathroom sink,

Food & Drink

Bottle of water, Vending machine (snacks), Breakfast options, Vending machine (drinks),

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Free parking! Free public parking is possible on site (reservation is not needed).

Policies of Best Western PLUS Arena Hotel

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
All further older children or adults are charged USD 25 per person per night when using existing beds.
Extra beds are not available.
One child under 3 years stays free of charge in a child's cot/crib.
The maximum number of children's cots/cribs in a room is 1.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

Newest reviews for Best Western PLUS Arena Hotel

    All reviews (61)   reviews in language: EN(61)
    B
    • Brigitte

    • Solo traveler
    •  
    • Holiday / leisure
    4.7 /5

    2013-05

    Superb

    The hotel is clean, confortable and the staff is very friendly. There'sabsolutely nothing wrong with the hotel itself. The big big problem isthe area and local people surrounding.local enviroment especially the train line although close to underground transport was good

    Helpful?

    yes

    decor

    5.0
    R
    • Rudy

    • Group of friends
    •  
    • Business trip
    4.6 /5

    2013-05

    Fabulous

    The hotel punches above its weight, good facilities, helpful staff,really good complimentary breakfast but it needs to because of theappalling location.Don't get a room too close to the breakfast room, if you want to sleepin. The staff setting up is very loud. We asked to move rooms and wereaccomidated.

    Helpful?

    yes

    Size

    4.0

    Convenience

    4.0

    decor

    5.0

    support / service

    5.0
    K
    • Konstantin

    • Family with young children
    •  
    • Business trip
    4.2 /5

    2013-04

    Fabulous

    Great room, comfy king sized bed, 5 minute walk from subway station, friendly helpful staff & very nice continental breakfast.No negative complaints

    Helpful?

    yes

    Size

    3.0

    Clean

    4.0

    Convenience

    5.0

    decor

    3.0

    support / service

    4.0
    M
    • Matthew

    • Group of friends
    • U.S.A.
    • Business trip
    4.7 /5

    2013-04

    Superb

    This hotel turned out to be an excellent choice for a first-time visit to New York. Its location - literally next to the LIRR station and two short blocks from the A,C subway - provides for convenient access to JFK airport, as well as downtown Brooklyn and most of Manhattan. The Deluxe King room has been a delight and the continental breakfast is a nice touch. The neighborhood might not look like much, but there are plenty of good places to eat all around, from simple take-aways to nice restaurants. Internet access is hassle-free and staff was very helpful all the time. All in all, a great experience!Variaty of breakfast food could be better.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    4.0
    B
    • Brian

    • Traveling as a couple / pair
    • U.S.A.
    • Night life
    4.7 /5

    2013-04

    Superb

    This is a great Hotel, Nice Rooms, Great Staff, 2 Blocks from subway - 15 minutes to Dumbo, 20 minute ride to Wall Street 9/11 area of city. $35 Cab ride from JFK.Road the hotel is located on really grubby looking , which isunfortunate because it is definitely not a reflection of thehotel itself.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    4.0

    decor

    5.0

    support / service

    5.0
    B
    • Balázs

    • Traveling as a couple / pair
    •  
    • Night life
    4.7 /5

    2013-03

    Superb

    I'd did like the size of the room, the fridge, the microwave, the LCD HD television, that a window could be opened,the silence at night. The friendly staf en the choice of breakfast.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    3.0

    decor

    5.0

    support / service

    5.0
    A
    • Aslıhan

    • Mature couple
    •  
    • Sightseeing
    4.7 /5

    2013-03

    Superb

    Hotel was very clean.Rooms cleaned daily.Staff was always willing tohelp.This will be my hotel while visiting New York City.Close tosubway a train.Road the hotel is located on really grubby looking , which isunfortunate because it is definitely not a reflection of thehotel itself.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    P
    • Patricia

    • Family with young children
    • U.S.A.
    • Holiday / leisure
    4.3 /5

    2013-03

    Fabulous

    Hotel was very clean.Rooms cleaned daily.Staff was always willing tohelp.This will be my hotel while visiting New York City.Close tosubway a train.No negative complaints

    Helpful?

    yes

    Size

    4.0

    Convenience

    5.0

    support / service

    5.0
    D
    • Darius

    • Group of friends
    • Lithuania
    • Sightseeing
    4.8 /5

    2013-03

    Superb

    The location was close to the train and city. It was a scary neighborhood however we encountered mainly friendly hardworking people. Parking was not plentiful. The rooms were very clean.pillows were awesome

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    P
    • Patricia

    • Traveling as a couple / pair
    •  
    • Night life
    4.7 /5

    2013-02

    Superb

    It was clean, no frills, but very comfortable. Good value.Too expensive for location and price for one night was that of two. Ridiculous!!

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0
    G
    • Greg

    • Family with young children
    • Iceland
    • Night life
    4.3 /5

    2013-02

    Fabulous

    Good comunication with Manhaten, only few hundred meters from nearest metro station.nothing bad

    Helpful?

    yes

    Clean

    4.0

    support / service

    4.0
    D
    • Danieli

    • Group of friends
    • Brazil
    • Business trip
    3.9 /5

    2013-02

    Very good

    The hotel is clean, confortable and the staff is very friendly. There'sabsolutely nothing wrong with the hotel itself. The big big problem isthe area and local people surrounding.The location is terrible!! It's very close to the subway but it's not aneighborhood for tourists!! I wouln't believe if someone told me, butit's worse than I could ever imagine. It feels really unsafe to walkaround the area because of the people who live there, and everything isvery ugly and dirty. There's absolutely nothing wrong with the hotel,but I would never ever stay there again because of the neighborhood. So,if you want to stay in nyc I really recommend a hotel in another placeor maybe you can pay the same to stay in a place less confortable isnyc. Think twice before book this hotel.

    Helpful?

    yes

    support / service

    3.0
    F
    • Frederic

    • Traveling as a couple / pair
    • Switzerland
    • Business trip
    4.6 /5

    2013-02

    Fabulous

    It's almost a 4 Star Hotel, for a good price if you compare it to other hotels in New York. It was comfortable and clean. I really appreciated the attention that the hotel has towards its guests providing them with comfort items, like a big screen TV, a coffee maker with decaf & normal coffee, lots of cups, 2 small bottles of water, a good hair dryer, facial soap, slippers, robes & more. The bed was really big, comfy and had 4 pillows. The bathroom was essential, but clean, which always is my biggest concern. It had enough space to put plenty of things near the sink.The room stank of stale tobacco smoke and was across the road from anelevated rail line which rattled thought the night.

    Helpful?

    yes

    Size

    5.0

    decor

    5.0

    support / service

    4.0
    H
    • Henry

    • Solo traveler
    • Australia
    • Night life
    5.0 /5

    2013-02

    Superb

    After all that I've read prior to booking I knew what we were going into when staying at the Arena Hotel; A clean decent hotel with good beds, friendly staff, an American breakfast and located in a dodgy area.And all of that for less than 100 euro incl. all taxes and fees is an absolute bargain when you want to visit New York, because indeed metro-station Nostrand Av. does have fast connections into Manhattan and is at not even 5 minutes from the hotel.I highly recommend this hotel to all smart travelers who have big city experience in their luggage, because really this dodgy area is no worse than what you may encounter in any big city around the world.

    Helpful?

    yes

    Size

    5.0

    support / service

    5.0
    H
    • Hendrika

    • Solo traveler
    • Netherlands
    • Business trip
    4.2 /5

    2013-02

    Fabulous

    I'd did like the size of the room, the fridge, the microwave, the LCD HD television, that a window could be opened,the silence at night. The friendly staf en the choice of breakfast.The location is kinda crappy

    Helpful?

    yes

    Size

    5.0

    Clean

    3.0

    Convenience

    3.0

    decor

    5.0

    support / service

    5.0
    B
    • Balázs

    • Family with older children
    • Hungary
    • Night life
    3.8 /5

    2013-02

    Very good

    Price + friendly, flexible staff.Too expensive for location and price for one night was that of two. Ridiculous!!

    Helpful?

    yes

    Clean

    3.0

    decor

    4.0

    support / service

    4.0
    J
    • James

    • Group of friends
    • Australia
    • Holiday / leisure
    4.2 /5

    2013-02

    Fabulous

    To close from a subway station. Good stuff. There are you have everything what you need for comfortable staying from own iron with the desk and free wi-fi to good parking and all other. All the best, we enjoyed it!!!

    Helpful?

    yes

    decor

    4.0

    support / service

    4.0
    G
    • Geert

    • Group of friends
    • Belgium
    • Business trip
    4.6 /5

    2013-02

    Fabulous

    3 stars hotel,but services and comfort of 4 stars!Very clean.close to Nostrand metro station.15 minutes from ny center.

    Helpful?

    yes

    Size

    4.0

    Clean

    5.0

    Convenience

    4.0

    decor

    5.0

    support / service

    5.0
    J
    • Joseph

    • Solo traveler
    • United States of America
    • Holiday / leisure
    4.8 /5

    2013-02

    Superb

    A haven of peace and luxury in a very rough area of Brooklyn.Convenient to rapid down and uptown subway transport, and excellent shopping for the necessities of life.Excellent breakfast, and helpful friendly staff.Highly recommended by this mature Australian couple.

    Helpful?

    yes

    Size

    4.0

    Clean

    5.0

    Convenience

    4.0

    decor

    5.0
    J
    • Jessica

    • Mature couple
    • United States of America
    • Night life
    4.7 /5

    2013-02

    Superb

    Our stay at the Best Western was a pleasant surprise. The bed was adream to sleep in. We ask the manager for the name of the mattress. TheContinential Breakfast was much more than the usual coffee and donut.Thumbs up to you Best Western, an oasis in Bed-Stuy.My one and only gripe is that I flew in from the Caribbean that night. My luggage was lost. My winter coat was in the lost luggage so I was freezing cold, in 37 degree weather. I get to the hotel after midnight, freezing. I check in and asked, since the limited parking lot(not stated on the web page) was full, if I could park in the front(there was a space) til 7 am because I didn't have a winter coat, lost my luggage etc. I was told"no". I asked to speak to the manager, and was told he can't be reached right now, and he wouldn't approve. I had to head out in the 37 degree weather, to find a place to park, and walk all the way back in the freezing cold. That was not a pleasant experience. I feel that they could have been more understanding, after my explanation.

    Helpful?

    yes

    decor

    5.0
    G
    • Greg

    • Solo traveler
    • Iceland
    • Night life
    4.8 /5

    2013-02

    Superb

    Good comunication with Manhaten, only few hundred meters from nearest metro station.Not a best/safe part of Brooklyn, but actually we never felt danger.

    Helpful?

    yes

    M
    • Marianna

    • Mature couple
    • Italy
    • Holiday / leisure
    4.3 /5

    2013-02

    Fabulous

    Comfortable and spacious rooms.Good heating in the room.Friendly and helpful front desk staff.Value for money for NYC.Good breakfast.The room stank of stale tobacco smoke and was across the road from anelevated rail line which rattled thought the night.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0
    F
    • Frederic

    • Family with older children
    • Switzerland
    • Business trip
    4.6 /5

    2013-02

    Fabulous

    It's almost a 4 Star Hotel, for a good price if you compare it to other hotels in New York. It was comfortable and clean. I really appreciated the attention that the hotel has towards its guests providing them with comfort items, like a big screen TV, a coffee maker with decaf & normal coffee, lots of cups, 2 small bottles of water, a good hair dryer, facial soap, slippers, robes & more. The bed was really big, comfy and had 4 pillows. The bathroom was essential, but clean, which always is my biggest concern. It had enough space to put plenty of things near the sink.Taxes and fees but I suspect they are the same at any hotel in the area

    Helpful?

    yes

    Size

    5.0

    Clean

    3.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    J
    • Juraj

    • Family with young children
    • Czech Republic
    • Sightseeing
    4.5 /5

    2013-02

    Fabulous

    It's staff very kind and helpful.Variaty of breakfast food could be better.

    Helpful?

    yes

    Size

    5.0

    Clean

    4.0

    decor

    5.0
    A
    • Anthony

    • Solo traveler
    • Canada
    • Sightseeing
    4.4 /5

    2013-02

    Fabulous

    The room is super clean!!! The complimentary breakfast is good and thehotel staff is really friendly!Just a few things to be aware of. I wouldn't recommend this hotel to alone traveling girls. The area is quite safe if you mind your own business and you don't make it really late, but I would be quite careful. in the distance we could hear some gun shots the last night. It's an afro-american area with people that don't seem too integrated and happy about their social and economic condition. Things that could be improved by the hotel are fresh sheets every day, especially when you accidentally dropped some food on it, a better shower/bath (it's clean and well-working, but a newer one with a box would be top). Another small thing I didn't like is that they didn't give us new robes when they took them away the second day.All in all, not much to complain about - if anything.

    Helpful?

    yes

    Size

    4.0

    Clean

    5.0

    Convenience

    4.0

    decor

    4.0

    support / service

    4.0
    H
    • Hendrika

    • Group of friends
    • Netherlands
    • Sightseeing
    4.5 /5

    2013-02

    Fabulous

    I'd did like the size of the room, the fridge, the microwave, the LCD HD television, that a window could be opened,the silence at night. The friendly staf en the choice of breakfast.Too expensive for location and price for one night was that of two. Ridiculous!!

    Helpful?

    yes

    Size

    5.0

    decor

    4.0

    support / service

    5.0
    J
    • James

    • Group of friends
    • United Kingdom
    • Business trip
    4.7 /5

    2013-02

    Superb

    good clean room and good service by the staff in particular josephlocal enviroment especially the train line although close to underground transport was good

    Helpful?

    yes

    Convenience

    5.0
    J
    • Juraj

    • Traveling as a couple / pair
    • Czech Republic
    • Holiday / leisure
    4.5 /5

    2013-01

    Fabulous

    It's staff very kind and helpful.Taxes and fees but I suspect they are the same at any hotel in the area

    Helpful?

    yes

    Clean

    4.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    B
    • Brigitte

    • Family with older children
    • Canada
    • Sightseeing
    4.5 /5

    2013-01

    Fabulous

    Great room, comfy king sized bed, 5 minute walk from subway station, friendly helpful staff & very nice continental breakfast.Very few parking spaces.

    Helpful?

    yes

    Size

    4.0

    Convenience

    5.0

    decor

    3.0

    support / service

    5.0
    A
    • Artem

    • Family with young children
    • Russia
    • Holiday / leisure
    4.7 /5

    2013-01

    Superb

    Close to a main thoroughfare made it good to get around. Everything looked clean, perhaps it because it's a newer hotel.I hope you keep that freshness.

    Helpful?

    yes

    Clean

    5.0

    Convenience

    4.0

    support / service

    5.0
    E
    • Elena

    • Group of friends
    • United States of America
    • Sightseeing
    4.4 /5

    2013-01

    Fabulous

    The location I come in from Delaware on a regular basis to spend time with friends in Brooklyn

    Helpful?

    yes

    Clean

    5.0

    decor

    4.0
    H
    • Henry

    • Family with young children
    • Australia
    • Night life
    4.7 /5

    2013-01

    Superb

    After all that I've read prior to booking I knew what we were going into when staying at the Arena Hotel; A clean decent hotel with good beds, friendly staff, an American breakfast and located in a dodgy area.And all of that for less than 100 euro incl. all taxes and fees is an absolute bargain when you want to visit New York, because indeed metro-station Nostrand Av. does have fast connections into Manhattan and is at not even 5 minutes from the hotel.I highly recommend this hotel to all smart travelers who have big city experience in their luggage, because really this dodgy area is no worse than what you may encounter in any big city around the world.Free parking is limited . first come, first serve

    Helpful?

    yes

    Size

    5.0

    Convenience

    5.0

    decor

    4.0
    D
    • Darius

    • Traveling as a couple / pair
    • Lithuania
    • Business trip
    4.3 /5

    2013-01

    Fabulous

    The location was close to the train and city. It was a scary neighborhood however we encountered mainly friendly hardworking people. Parking was not plentiful. The rooms were very clean.pillows were awesomenothing bad

    Helpful?

    yes

    Clean

    4.0
    M
    • Matthew

    • Family with older children
    • United States of America
    • Night life
    3.9 /5

    2013-01

    Very good

    This hotel turned out to be an excellent choice for a first-time visit to New York. Its location - literally next to the LIRR station and two short blocks from the A,C subway - provides for convenient access to JFK airport, as well as downtown Brooklyn and most of Manhattan. The Deluxe King room has been a delight and the continental breakfast is a nice touch. The neighborhood might not look like much, but there are plenty of good places to eat all around, from simple take-aways to nice restaurants. Internet access is hassle-free and staff was very helpful all the time. All in all, a great experience!No comments - all aspects of my stay at this hotel met my expectation and I would recommend it to other travellers to NYC.

    Helpful?

    yes

    support / service

    3.0
    N
    • Nazeem

    • Solo traveler
    • South Africa
    • Business trip
    4.5 /5

    2013-01

    Fabulous

    Staff was really great, friendly and helpful, always ready to assist.Perfect location to get a true New York experience ! Excellent WiFi.Alsoliked proximity to subway and bus route.The location is kinda crappy

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    4.0
    B
    • Balázs

    • Solo traveler
    • Hungary
    • Holiday / leisure
    4.6 /5

    2013-01

    Fabulous

    Price + friendly, flexible staff.Road the hotel is located on really grubby looking , which isunfortunate because it is definitely not a reflection of thehotel itself.

    Helpful?

    yes

    Clean

    5.0

    decor

    4.0
    B
    • Brian

    • Mature couple
    • United States of America
    • Sightseeing
    3.8 /5

    2013-01

    Very good

    This is a great Hotel, Nice Rooms, Great Staff, 2 Blocks from subway - 15 minutes to Dumbo, 20 minute ride to Wall Street 9/11 area of city. $35 Cab ride from JFK.There is nothing I didn't like about this Hotel

    Helpful?

    yes

    Size

    4.0

    support / service

    5.0
    D
    • Darius

    • Solo traveler
    • Lithuania
    • Business trip
    4.4 /5

    2013-01

    Fabulous

    The location was close to the train and city. It was a scary neighborhood however we encountered mainly friendly hardworking people. Parking was not plentiful. The rooms were very clean.pillows were awesomeThe room stank of stale tobacco smoke and was across the road from anelevated rail line which rattled thought the night.

    Helpful?

    yes

    Size

    5.0

    Clean

    4.0

    Convenience

    3.0

    decor

    5.0

    support / service

    4.0
    G
    • Greg

    • Solo traveler
    • Iceland
    • Business trip
    3.8 /5

    2013-01

    Very good

    Good comunication with Manhaten, only few hundred meters from nearest metro station.Taxes and fees but I suspect they are the same at any hotel in the area

    Helpful?

    yes

    Convenience

    3.0
    F
    • Frederic

    • Group of friends
    • Switzerland
    • Night life
    4.3 /5

    2013-01

    Fabulous

    It's almost a 4 Star Hotel, for a good price if you compare it to other hotels in New York. It was comfortable and clean. I really appreciated the attention that the hotel has towards its guests providing them with comfort items, like a big screen TV, a coffee maker with decaf & normal coffee, lots of cups, 2 small bottles of water, a good hair dryer, facial soap, slippers, robes & more. The bed was really big, comfy and had 4 pillows. The bathroom was essential, but clean, which always is my biggest concern. It had enough space to put plenty of things near the sink.No comments - all aspects of my stay at this hotel met my expectation and I would recommend it to other travellers to NYC.

    Helpful?

    yes

    Size

    4.0

    Clean

    4.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    D
    • Denyse

    • Family with young children
    • U.S.A.
    • Sightseeing
    4.6 /5

    2013-01

    Fabulous

    It was really clean and queit considering that the location is so closeto the train station.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    decor

    4.0
    B
    • Bogdan

    • Family with young children
    • Russia
    • Holiday / leisure
    4.5 /5

    2013-01

    Fabulous

    Clean, confortable rooms

    Helpful?

    yes

    Size

    4.0

    Clean

    5.0

    Convenience

    4.0

    support / service

    5.0
    J
    • James

    • Group of friends
    • Australia
    • Night life
    4.9 /5

    2013-01

    Superb

    To close from a subway station. Good stuff. There are you have everything what you need for comfortable staying from own iron with the desk and free wi-fi to good parking and all other. All the best, we enjoyed it!!!One is literally on the road, once you come out of the hotel. However, considering the location and value-for-money proposition, one can live with it.

    Helpful?

    yes

    A
    • Artem

    • Solo traveler
    • Russia
    • Holiday / leisure
    4.5 /5

    2013-01

    Fabulous

    Close to a main thoroughfare made it good to get around. Everything looked clean, perhaps it because it's a newer hotel.I hope you keep that freshness.Not guaranteed parking area

    Helpful?

    yes

    support / service

    5.0
    N
    • Nazeem

    • Solo traveler
    • South Africa
    • Sightseeing
    4.3 /5

    2013-01

    Fabulous

    Staff was really great, friendly and helpful, always ready to assist.Perfect location to get a true New York experience ! Excellent WiFi.Alsoliked proximity to subway and bus route.Road the hotel is located on really grubby looking , which isunfortunate because it is definitely not a reflection of thehotel itself.

    Helpful?

    yes

    Clean

    5.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    D
    • Denyse

    • Group of friends
    • U.S.A.
    • Night life
    4.6 /5

    2013-01

    Fabulous

    The comfort and cleaned room.I had a peacefull stay.

    Helpful?

    yes

    Size

    4.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    A
    • Ashok

    • Family with young children
    • India
    • Night life
    4.5 /5

    2013-01

    Fabulous

    Rooms were bigger than expected. Location was convenient for catchingsubway to Manhattan. Wish breakfast selection was a bit more fulfillingbut still enough to give you a good start to the day. Staff was helpfulwith all questions we had about the city.

    Helpful?

    yes

    Clean

    4.0

    Convenience

    5.0
    E
    • Elena

    • Traveling as a couple / pair
    • U.S.A.
    • Sightseeing
    4.7 /5

    2013-01

    Superb

    The location I come in from Delaware on a regular basis to spend time with friends in BrooklynVery simple breakfast. The hotel is located in poor and dirty placehowever very close to subway station.

    Helpful?

    yes

    Size

    5.0

    Clean

    4.0

    Convenience

    5.0

    support / service

    5.0
    G
    • Geert

    • Group of friends
    • Belgium
    • Sightseeing
    4.3 /5

    2013-01

    Fabulous

    3 stars hotel,but services and comfort of 4 stars!Very clean.close to Nostrand metro station.15 minutes from ny center.Free parking is limited . first come, first serve

    Helpful?

    yes

    Clean

    4.0
    J
    • Joseph

    • Solo traveler
    • U.S.A.
    • Night life
    4.3 /5

    2013-01

    Fabulous

    A haven of peace and luxury in a very rough area of Brooklyn.Convenient to rapid down and uptown subway transport, and excellent shopping for the necessities of life.Excellent breakfast, and helpful friendly staff.Highly recommended by this mature Australian couple.My one and only gripe is that I flew in from the Caribbean that night. My luggage was lost. My winter coat was in the lost luggage so I was freezing cold, in 37 degree weather. I get to the hotel after midnight, freezing. I check in and asked, since the limited parking lot(not stated on the web page) was full, if I could park in the front(there was a space) til 7 am because I didn't have a winter coat, lost my luggage etc. I was told"no". I asked to speak to the manager, and was told he can't be reached right now, and he wouldn't approve. I had to head out in the 37 degree weather, to find a place to park, and walk all the way back in the freezing cold. That was not a pleasant experience. I feel that they could have been more understanding, after my explanation.

    Helpful?

    yes

    Convenience

    5.0

    support / service

    4.0
    H
    • Henry

    • Family with young children
    • Australia
    • Sightseeing
    4.7 /5

    2013-01

    Superb

    After all that I've read prior to booking I knew what we were going into when staying at the Arena Hotel; A clean decent hotel with good beds, friendly staff, an American breakfast and located in a dodgy area.And all of that for less than 100 euro incl. all taxes and fees is an absolute bargain when you want to visit New York, because indeed metro-station Nostrand Av. does have fast connections into Manhattan and is at not even 5 minutes from the hotel.I highly recommend this hotel to all smart travelers who have big city experience in their luggage, because really this dodgy area is no worse than what you may encounter in any big city around the world.nothing bad

    Helpful?

    yes

    Size

    4.0

    Clean

    4.0

    Convenience

    4.0

    decor

    5.0
    M
    • Matthew

    • Family with young children
    • U.S.A.
    • Holiday / leisure
    4.4 /5

    2013-01

    Fabulous

    This hotel turned out to be an excellent choice for a first-time visit to New York. Its location - literally next to the LIRR station and two short blocks from the A,C subway - provides for convenient access to JFK airport, as well as downtown Brooklyn and most of Manhattan. The Deluxe King room has been a delight and the continental breakfast is a nice touch. The neighborhood might not look like much, but there are plenty of good places to eat all around, from simple take-aways to nice restaurants. Internet access is hassle-free and staff was very helpful all the time. All in all, a great experience!Location

    Helpful?

    yes

    Size

    4.0

    decor

    5.0

    support / service

    4.0
    M
    • Marianna

    • Traveling as a couple / pair
    • Italy
    • Business trip
    3.5 /5

    2013-01

    Good

    Comfortable and spacious rooms.Good heating in the room.Friendly and helpful front desk staff.Value for money for NYC.Good breakfast.Variaty of breakfast food could be better.

    Helpful?

    yes

    Convenience

    5.0
    M
    • Marie

    • Solo traveler
    • U.S.A.
    • Business trip
    4.7 /5

    2013-01

    Superb

    Nice new and clean room, friendly staff, 5 minutes walk from subway, 20minutes from center of Manhettan.

    Helpful?

    yes

    Size

    4.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    R
    • Richworth

    • Group of friends
    • U.S. Virgin Islands
    • Business trip
    4.7 /5

    2013-01

    Superb

    Great value for money . super clean room,comfortable bed, cable and WiFi, friendly staff. Breakfast was perfect. Less than five minute walk to subway.The neighborhood is a little scrappy looking, but there's nothing wrong with it . My fiance and I walked all around and never had any trouble. The locals were all friendly. It is authentic not-for-tourists New York. If you want to be near super hip clubs and restaurants you should stay in Manhattan. We will definitely stay here again next time we are in New York.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    J
    • Juraj

    • Traveling as a couple / pair
    • Czech Republic
    • Business trip
    4.7 /5

    2013-01

    Superb

    It's staff very kind and helpful.Just a few things to be aware of. I wouldn't recommend this hotel to alone traveling girls. The area is quite safe if you mind your own business and you don't make it really late, but I would be quite careful. in the distance we could hear some gun shots the last night. It's an afro-american area with people that don't seem too integrated and happy about their social and economic condition. Things that could be improved by the hotel are fresh sheets every day, especially when you accidentally dropped some food on it, a better shower/bath (it's clean and well-working, but a newer one with a box would be top). Another small thing I didn't like is that they didn't give us new robes when they took them away the second day.All in all, not much to complain about - if anything.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    R
    • Russell

    • Mature couple
    • U.S.A.
    • Business trip
    4.8 /5

    2013-01

    Superb

    Our main aim was to explore New York, especially Manhattan and Brooklyn. Its location, being just 2 blocks away from the Metro subway station at Nostrand Ave, proved to be ideal for us to be able to travel daily to Manhattan and/or Brooklyn. Staff was courteous and caring. I really liked the availability of the newspapers New York Times and USA today during the week-days. Stay here was truly value-for-money proposition.

    Helpful?

    yes

    Size

    5.0

    Clean

    5.0

    Convenience

    4.0

    decor

    5.0

    support / service

    5.0
    A
    • Anthony

    • Family with young children
    • Canada
    • Holiday / leisure
    4.6 /5

    2013-01

    Fabulous

    The room is super clean!!! The complimentary breakfast is good and thehotel staff is really friendly!The location is kinda crappy

    Helpful?

    yes

    Size

    5.0

    Clean

    4.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    J
    • Jessica

    • Traveling as a couple / pair
    • U.S.A.
    • Business trip
    4.2 /5

    2013-01

    Fabulous

    Our stay at the Best Western was a pleasant surprise. The bed was adream to sleep in. We ask the manager for the name of the mattress. TheContinential Breakfast was much more than the usual coffee and donut.Thumbs up to you Best Western, an oasis in Bed-Stuy.Not a best/safe part of Brooklyn, but actually we never felt danger.

    Helpful?

    yes

    Size

    4.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0
    k
    • Kelwin

    • Family with older children
    •  
    • Business trip
    4.4 /5

    2013-01

    Fabulous

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Clean

    5.0

    decor

    4.0
    m
    • Maya

    • Family with older children
    • San Francisco
    • Holiday / leisure
    4.2 /5

    2013-01

    Fabulous

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Clean

    4.0

    support / service

    4.0

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect ihr24.com position.
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General

Parking
Free parking
On-site parking
WiFi available in all areas

Front-desk/reception area services

24-hour front desk
Newspapers
Luggage storage

Pools and wellness

Fitness centre

Services

Internet services
WiFi
Free WiFi

Food & Drink

Vending machine (drinks)
Vending machine (snacks)
Bottle of water
Breakfast options

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