Very good

3.9 /5

Score from 1109 reviews

Rating summary

Cleanliness

4.7

Comfort

4.2

Facilities

4.5

Staff

4.9

Free WiFi

4.6

Overall room rating

Twin Room

5.0

Single Room

4.6

Double Room

4.5

Triple Room

4.5
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Deals - London

MStay 27 Paddington Hotel

  • 25-27 Craven Road, W2 3BU London, United Kingdom -
  • View on map
3.9 /5
Very good
Hotel type: Hotel - Hotel Chain: MStay
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Hotel themes – MStay 27 Paddington Hotel

  • ✓ City trip
  • ✓ Budget / backpacker hotels
  • ✓ Family
  • ✓ Shopping
  • ✓ Budget / backpacker

Quick description

Ideally located just 250 metres from central London's Paddington Railway Station, 27 Paddington boasts modern rooms with free WiFi. Leafy Hyde Park can be reached after a 5-minute walk.

Featuring stylish decor, each of the air-conditioned room features tea and coffee making facilities and colourful furniture. The modern bathrooms have a hairdryer and free toiletries.

In the mornings, guests at 27 Paddington Hotel can enjoy continental breakfast. There are numerous bars and restaurants within a 5-minute stroll of the property.

The 27 Paddington Hotel is a 25-minute walk from popular shops on London's famous Oxford Street. Madame Tussaud’s is also just over 1 mile away. The Natural History Museum is a 30-minute walk through Hyde Park and Bond Street can be reached after a 30-minute stroll.

Rooms: 23

Important information

Please note that for bookings of 3 or more rooms, the first night is taken as a non-refundable deposit for each room booked.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Photo ID (a driving license or passport) is required at the time of check-in and must match the card used at the time of booking. The card used at the time of booking is required at the time of check in.

Check available dates

Single Room

Food & Drink

Tea/Coffee Maker, Electric kettle

Bathroom

Shower, Bathroom, Slippers, Free toiletries, Hairdryer, Toilet

Room Amenities

Iron, Heating, Air Conditioning, Desk, Carpeted, Wardrobe/Closet, Safety Deposit Box

Media/Technology

TV, Telephone

Services/Extras

Towels, Linen, Wake-up service

Outdoor/View

City view

This room includes one single bed. Located in the hotel basement but well lit.

Please note that for bookings of 3 or more rooms, the first night is taken as a non-refundable deposit for each room booked.

Double Room

Food & Drink

Tea/Coffee Maker, Electric kettle

Bathroom

Bathroom, Slippers, Shower, Hairdryer, Toilet, Free toiletries

Room Amenities

Iron, Wardrobe/Closet, Air Conditioning, Heating, Safety Deposit Box, Desk, Carpeted

Media/Technology

TV, Telephone

Services/Extras

Towels, Wake-up service, Linen

Outdoor/View

City view

With a flat-screen TV, this room also includes an en suite bathroom and tea/coffee making facilities.

Please note that for bookings of 3 or more rooms, the first night is taken as a non-refundable deposit for each room booked.

Triple Room

Food & Drink

Electric kettle, Tea/Coffee Maker

Bathroom

Shower, Bathroom, Slippers, Toilet, Hairdryer, Free toiletries

Room Amenities

Safety Deposit Box, Desk, Iron, Wardrobe/Closet, Carpeted, Heating, Air Conditioning

Media/Technology

Telephone, TV

Services/Extras

Towels, Linen, Wake-up service

Outdoor/View

City view

With a flat-screen TV, this room also includes an en suite bathroom and tea/coffee making facilities.

Please note that for bookings of 3 or more rooms, the first night is taken as a non-refundable deposit for each room booked.

Family Room

Food & Drink

Electric kettle

Bathroom

Bathroom, Slippers, Shower, Free toiletries, Hairdryer, Toilet

Room Amenities

Heating, Air Conditioning, Iron, Desk, Carpeted, Wardrobe/Closet, Safety Deposit Box

Media/Technology

TV, Telephone

Services/Extras

Wake-up service, Towels, Linen

Outdoor/View

City view

This family room has air conditioning and tea/coffee making facilities.

Please note that for bookings of 3 or more rooms, the first night is taken as a non-refundable deposit for each room booked.

Twin Room

Food & Drink

Electric kettle

Bathroom

Toilet, Shower, Slippers, Bathroom, Hairdryer, Free toiletries

Room Amenities

Heating, Wardrobe/Closet, Iron, Safety Deposit Box, Carpeted, Air Conditioning, Desk

Media/Technology

Telephone, TV

Services/Extras

Towels, Linen, Wake-up service

Outdoor/View

City view

This twin room features air conditioning and tea/coffee making facilities.

Please note that for bookings of 3 or more rooms, the first night is taken as a non-refundable deposit for each room booked.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of MStay 27 Paddington Hotel

Front-desk/reception area services

Ticket service, Luggage storage, Safety deposit box, Tickets to attractions or shows, 24-hour front desk, Tour desk,

Miscellaneous

Family rooms, Non-smoking throughout, Soundproof rooms, Air conditioning, Heating, Non-smoking rooms,

Transportation

Airport shuttle (surcharge), Airport shuttle,

Business facilities

Fax/photocopying,

Cleaning services

Daily maid service,

Food & Drink

Breakfast options,

Internet

Free WiFi! WiFi is available in the hotel rooms and is free of charge.

Parking

No parking available.

Policies of MStay 27 Paddington Hotel

Check-in

From 14:00 Until 00:00 hours

Check-out

From 03:00 Until 12:00 hours

Children and extra beds

All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 15 per person per night for children's cots/cribs.
One older child or adult is charged GBP 25 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

Newest reviews for MStay 27 Paddington Hotel

    All reviews (27)   reviews in language: PL EN(26)
    D
    • Dionne

    • Traveling as a couple / pair
    • Sightseeing
    4.5 /5

    2013-06

    The hotel had easy access to the Paddington Station and Hyde/Kensington Park.We had asked for 2 adjoining rooms -a triple and a double which workedperfectly for us. It was as if we had our own little hallway between us. The triple room was quite spacious and worked perfectly for our daughter and 2 grandchildren.Great showers!!!!!We all loved them.The hotel staff were helpful and efficient.The breakfast staff were friendly and even brought the kids hot chocolate.The bed was very hard and I am just not used to that - personal preference and the breakfast was a little on the meagre side - but that is all.

    Helpful?

    yes

    Triple Room

    Clean

    5.0

    support / service

    4.0
    V
    • Veerle

    • Family with young children
    • Belgium
    • Holiday / leisure
    4.7 /5

    2012-12

    Central Hotel. Clean and comfortable.There was no air condition only a small radiator and the room wasfreezing cold. It was really cold outside and the room was very cold. Atleast the mattress was good and managed to sleep warm. There is no liftbut I managed because I stayed at the basement. There was bit of a noisefrom the rooms upstairs but not a problem really.

    Helpful?

    yes

    Single Room

    Size

    4.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0
    J
    • John

    • Traveling as a couple / pair
    • Ireland
    • Sightseeing
    4.4 /5

    2012-12

    The towels shaped as swans on the bed!!We were in the annexe which meant going outside on the street to getbreakfast. Our room was 3 flights up steep stairs - no fire escape.Noisy internally and from the traffic. Warm not Hot coffee at breakfast.Stale croissants. Refurbished room but bathroom not being cleaned tokeep standards high. We paid £89 and next time we will book with anational chain where we know the standards are high and we will pay thesame money.

    Helpful?

    yes

    Single Room

    Size

    4.0

    Clean

    5.0

    decor

    3.0
    P
    • Paul

    • Mature couple
    • United Kingdom
    • Holiday / leisure
    5.0 /5

    2012-11

    The location was good.Room offered was damp and basic. poor response from staff.

    Helpful?

    yes

    Double Room

    Clean

    5.0
    W
    • Wai

    • Group of friends
    • United Kingdom
    • Night life
    3.9 /5

    2012-09

    Nice location with modern decoration.The person at reception who checked me in was rude: I arrived with afriend (the person I came to London to visit) and he kept pointing outto me that I only booked a single room--despite me repeatedly tellinghim I was the only person staying at the hotel. He clearly didn'tbelieve me, for instance insisted that I supply my passport number (notsure what difference that makes). Its pure chance I had my passport withme as I am a uk citizen travelling within the uk. If I could be sure ofgetting a room elsewhere there and then, even at a higher price, I wouldhave (may be he realized that too, hence required that I pay up frontfor the stay: somewhat unusual in the 50-60 uk hotels and B&Bs I'vestayed in over the past +20 years).

    Helpful?

    yes

    Triple Room

    Size

    5.0

    Clean

    4.0

    support / service

    5.0
    A
    • Adam

    • Mature couple
    • United Kingdom
    • Sightseeing
    4.5 /5

    2012-07

    Location was great, only a short walk from Paddington tube/trainstation. Hotel appeared to have been decorated recently and both theroom and communal areas were clean and tidy. Facilities basic but morethan adequate for a weekend base. Staff were polite and helpful and weremore than happy to look after our luggage following check out which wasa great help. All in all, a good hotel for a budget weekend break andwe'd stay again.

    Helpful?

    yes

    Triple Room

    Size

    4.0

    decor

    4.0

    support / service

    5.0
    S
    • Surui

    • Mature couple
    • China
    • Holiday / leisure
    4.0 /5

    2012-07

    That was our first visit to London. And the hotel was fine.no tea spoons at the room

    Helpful?

    yes

    Single Room

    Size

    4.0

    Clean

    3.0

    decor

    4.0
    T
    • Tiago

    • Group of friends
    • Portugal
    • Business trip
    4.4 /5

    2012-06

    The hotel was wery nice and it cost it's price. Room was clean, bathroomwas comfortable and had good toweldryer (which is very important). Thebed is comfortable for peolple with back problems. Room has veryconvinient lock on window! Wi-Fi connection sometimes was failed.Breakfast fresh and nice! We liked everything a lot. Especially stuff isnice and helpfull. Location is 5 minutes to Paddington tube and 8minutes by cab from Selfridges) Thanks a lot. We all highly recomend itfor budget and nice staying.

    Helpful?

    yes

    Triple Room

    Size

    5.0

    decor

    3.0

    support / service

    5.0
    P
    • Polly

    • Solo traveler
    • United Kingdom
    • Business trip
    4.1 /5

    2012-05

    Very close to London Center. As well, to the tube. Busses go from paddington to everywhere in London. Breakfasts was standart and fine.

    Helpful?

    yes

    Single Room

    Convenience

    5.0

    decor

    4.0
    S
    • Susan

    • Group of friends
    • United Kingdom
    • Night life
    4.7 /5

    2012-04

    The room was spacious and nice to stay in, included a fridge, tea/coffee maker, good TV, and the bathroom was nice.Free breakfast had a decent selection of items, and the front desk is 24/7.breakfast: poor service, little choiceno elevatorno extra or thinner bed cover

    Helpful?

    yes

    Triple Room

    Clean

    5.0

    Convenience

    4.0

    decor

    5.0
    A
    • Aaron

    • Solo traveler
    • U.S.A.
    • Holiday / leisure
    4.9 /5

    2012-03

    I liked the location and the rates are reasonable. The decor of the room was nice, and it was clean. It had a great shower, large and modern. Stayed before and found the double rooms OK size but a bit on the small side for me. I need big room and booked a triple even though it was for me alone. I was very comfortable in it. The staff were very pleasant and helpful. Particularly the girl day receptionist who was extremely helpful and thoughtful.The door locker did not close. I talked to the receptionist but she wasvery unhelpful. I felt that these people just take you money as soon asyou arrive then never listen to complaints. This was very nonprofessional. I will not certainly come back.

    Helpful?

    yes

    Double Room

    support / service

    5.0
    P
    • Peter

    • Solo traveler
    • United Kingdom
    • Night life
    4.3 /5

    2012-02

    Good location, nothing special but good value for London and did what itsaid on the tin.We were put in the basement room, although it was decorated nice, the phone didn't work so I had to run upstairs to get the iron, The tap handle came off in my hand which turned the tap on full and soaked my trousers and shirt that i just put on to go out. The blind didn't fully cover the window so in the morning the light streamed in and People walking by could also see in. The worst thing however was, as the room was situated under the dining area, from 7AM, everytime someone moved a chair to be seated for breakfast the chair would scrape the floor sounding like someone drilling into the ceiling. This woke us up lots and then made us so tired we actually missed breakfast.I can imagine if you were in another room with the tap and blind working perfect, this would be a lovely hotel to stay in.

    Helpful?

    yes

    Single Room

    Convenience

    5.0

    decor

    4.0
    M
    • Mohammad

    • Traveling as a couple / pair
    • U.S.A.
    • Night life
    4.6 /5

    2011-09

    The experience was very different: first night small room, very cold,not very well cleaned, staff very unhelpful second night: different roola confortable one, very clean, new staff members very kind, simple butgood breakfastthe beds were not comfortable as we have back problems, there is no lobby where you can wait , the stairs were very narrow and high and there is no lift so if you have a lot and big luggadge its very bad to have your room in upper floors

    Helpful?

    yes

    Double Room

    Size

    4.0

    Clean

    5.0

    Convenience

    4.0

    decor

    4.0

    support / service

    5.0
    O
    • Othmane

    • Solo traveler
    • United Arab Emirate
    • Night life
    4.8 /5

    2011-01

    clean room, not too noisy, spacious roomThe main thing for me is the stairs. No lift. And the free internet that was never availablein the room I was in although the hotel advertises free wifi access. I had to go down a flight of stairs to pick it up and sometimes even to the reception area to receive it.

    Helpful?

    yes

    Single Room

    Size

    4.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    P
    • Patrick

    • Solo traveler
    • United Kingdom
    • Night life
    4.9 /5

    2010-09

    The bathroom in my room was very clean.Our room was on the third floor and the stairs were a killer! The showertray filled up and took a long time to drain. Also, the double bed inour room only had 2 flat, cheap pillows and staff were unable to supplymore on request so we made do with a layer of coats and towels. None ofthese things were major issues though.

    Helpful?

    yes

    Single Room

    decor

    5.0

    support / service

    5.0
    J
    • June

    • Traveling as a couple / pair
    • United Kingdom
    • Sightseeing
    4.9 /5

    2010-09

    it was close to paddington station , you can find suppermarkets and many restaurants in this area, concerning the triple room it was spacefull and clean , the breakfast was okBreakfast too simple, could be better for the same price (a toasteravailable, for example). Hot milk and tea and coffee could be availablein a self-service.

    Helpful?

    yes

    Single Room

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0
    M
    • Mona

    • Traveling as a couple / pair
    • Egypt
    • Night life
    3.9 /5

    2010-08

    Good Location, fare price. Staff nice. Good option (more expensive thanstaying in zone 3, but more quality and no strange people inneighbourhood)There were bad smells coming from our bathroom. Otel personnel could not fix it.

    Helpful?

    yes

    Double Room

    Clean

    3.0

    decor

    5.0

    support / service

    5.0
    M
    • Marion

    • Mature couple
    • United Kingdom
    • Business trip
    4.3 /5

    2010-06

    Clean room, decent size for London. Breakfast 'continental' but better than some similar small hotels. Staff friendly, though I had little interaction with them. No luggage room, but if you want to leave luggage after check out you can leave it in reception.5 minute walk to Paddington station and not far from Lancaster Gate.ohhhhhhh my gosh the bed was so uncomfortable i was staying in a single room to noisy staff going up and down u could hear ppl using the stairs toilet has no door, water wasnt to hot in the morning , poor Breakfast, no housekeepers to clean the room the sheets were so dirty and got holes everywhere very uncomfortable bed,

    Helpful?

    yes

    Double Room

    Convenience

    4.0
    P
    • Patricia

    • Solo traveler
    • Ireland
    • Business trip
    4.6 /5

    2010-05

    Excellent location, 5 minutes walk from Paddington station and LancasterGate (central line). Very good value for money. I stayed in a basementroom (b07) located to the building next to reception building. The roomwas very clean and spacious.Lots of stairs to reach room which was on third floor ---6 lots ofstairs

    Helpful?

    yes

    Triple Room

    Convenience

    5.0
    A
    • Antonello

    • Mature couple
    • Switzerland
    • Night life
    4.6 /5

    2010-04

    Plesent rececptionist, location,clean tidy rooms good shower plenty hotwater, free parking just across the road 6.30pm to 8.30 amVery thin sheets, directly on to mattress ( no mattress protector)Thin quilt

    Helpful?

    yes

    Double Room

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    4.0

    support / service

    5.0
    Y
    • Yota

    • Family with young children
    • Greece
    • Sightseeing
    4.8 /5

    2010-02

    Clean modernised room with good facilities. Comfortable bed and as itwas the back of the hotel it was quiet for LondonMy room had a peculiar smell – like a weird plastic/chemical smell.Single glazed windoww and I was facing the road, so it was very noisy.Breakfast starts at 7.30am which is too late for most people working in London. 7 minute walk to Lancaster Gate, which is acceptable.I was on the top floor in a triple room and the stairs are quite steep.I could hear noise from other guests.However I was up at 6am to leave for the City this didn’t bother me so much, but perhaps others it would.I had to ask for an iron and board as one wasn’t in my room.The iron had burnt polyester on it from the ironing board cover.I was not in the same building as reception so had to use my room key for the other building.The access panel must be faulty because it took several attempts to activate it.The toiletries were that of a standard three star.

    Helpful?

    yes

    Double Room

    decor

    5.0

    support / service

    5.0
    G
    • 18Gustaw

    • Solo traveler
    • Polska
    • Sightseeing
    4.8 /5

    2016-11

    Reviews in language: PL EN(26)

    Helpful?

    yes

    Triple Room

    Size

    4.0

    Clean

    5.0

    Convenience

    4.0

    decor

    5.0
    j
    • Johnette

    • Group of friends
    • Night life
    4.4 /5

    2011-12

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Twin Room

    Size

    5.0

    Clean

    5.0

    Convenience

    4.0

    decor

    3.0

    support / service

    5.0
    f
    • Farnswor

    • Family with older children
    • Holiday / leisure
    4.4 /5

    2011-11

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Single Room

    Convenience

    5.0

    decor

    4.0
    z
    • Zimmer

    • Mature couple
    • Holiday / leisure
    4.0 /5

    2011-08

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Triple Room

    t
    • Tyronda

    • Family with young children
    • Holiday / leisure
    4.2 /5

    2011-06

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Triple Room

    Clean

    5.0

    Convenience

    3.0

    decor

    5.0

    support / service

    5.0
    d
    • Dyba

    • Traveling as a couple / pair
    • Business trip
    3.6 /5

    2010-04

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Double Room

    support / service

    5.0

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect ihr24.com position.
These opinions do not necessarily represent the views of ihr24.com.

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Front-desk/reception area services

24-hour front desk
Safety deposit box
Tour desk
Ticket service
Luggage storage
Tickets to attractions or shows

Services

Internet services
WiFi
Free WiFi

Cleaning services

Daily maid service

Food & Drink

Breakfast options

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    Clean
    Convenience
    decor
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