Fabulous

4.4 /5

Score from 27 reviews

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Check location (Hard Rock Hotel Riviera Maya - Hacienda All Inclusive) - GPS: 20.5067469058308, -87.2158268094063

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Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

  • Km. 72 Carretera Cancun Tulum Puerto Aventuras, 77710 Puerto Aventuras, Mexico - View on map
4.4 /5
Fabulous
Hotel type: Resort - Hotel Chain: Hard Rock
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Quick description

This large, self-contained complex on the Maya Riviera, offers everything from 5 swimming pools and a water slide to unspoilt beaches and children’s activities. Rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have a double spa bath and well-stocked minibar.

Designed in traditional Mexican style, the rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have satellite TV. All bathrooms have bathrobes and L’Occitane or Farouk toiletries.

The 9 restaurants cover all tastes, from Mexican to pizza, pasta and Argentinian cuisine. There are 9 options from sports bar, a swim-up bar and a health bar serving fruit juices to a variety of lounges.

Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers tennis courts, a Yoga Temple and Body Rock Fitness centre. Bicycles can be hired, and there is also a diving school. Activities such as snorkelling and kayaking, and there is the Little Big Club kid's club. Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'.

Rooms: 489

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Gold Deluxe Double Room

Food & Drink

Minibar, Coffee machine

Bathroom

Spa Bath, Bathrobe, Hairdryer, Shower, Free toiletries, Toilet, Slippers, Bath

Room Amenities

Air Conditioning, Iron, Tile/Marble floor, Hot Tub, Ironing Facilities

Media/Technology

Laptop safe, Satellite Channels, Telephone, Flat-screen TV

Services/Extras

Alarm clock

Outdoor/View

Balcony

This room features a hot tub and garden views. Guests will also find a flat-screen TV, coffee machine, iPod docking station and DVD player. The private bathroom features free toiletries. Free Wi-Fi is available throughout.

Diamond Deluxe King Room

Food & Drink

Coffee machine, Minibar

Bathroom

Shower, Bathrobe, Toilet, Slippers, Free toiletries, Hairdryer, Spa Bath

Room Amenities

Iron, Air Conditioning, Safety Deposit Box, Tile/Marble floor, Ironing Facilities

Media/Technology

CD Player, Flat-screen TV, Telephone, iPod dock, Satellite Channels, DVD Player

Services/Extras

Alarm clock

Outdoor/View

Balcony

This room features a hot tub and pool views. Guests will also find a free bottle of wine and beach bag, as well as a flat-screen TV, coffee machine, iPod docking station and DVD player. The private bathroom features free toiletries. Free Wi-Fi is available throughout.

Deluxe Family Room

Food & Drink

Coffee machine, Minibar

Bathroom

Bathrobe, Spa Bath, Free toiletries, Toilet, Hairdryer, Shower, Slippers

Room Amenities

Hot Tub, Ironing Facilities, Safety Deposit Box, Air Conditioning, Iron, Tile/Marble floor

Media/Technology

Satellite Channels, Game console - Xbox 360, Laptop safe, DVD Player, Telephone, TV

Services/Extras

Alarm clock

Outdoor/View

Balcony

This large room features 2 connecting room, plus a private balcony and an ensuite hot tub. There is also a flat-screen TV with a video-game console and DVD player, plus a telephone, minibar and safety-deposit box. The bathroom boasts free toiletries, candies and chocolate milk.

Platinum One-Bedroom Suite with Terrace

Food & Drink

Minibar, Outdoor furniture, Dining area

Bathroom

Slippers, Toilet, Hairdryer, Free toiletries, Bathrobe, Spa Bath, Shower

Room Amenities

Seating Area, Tile/Marble floor, Iron, Safety Deposit Box, Hot Tub, Air Conditioning, Ironing Facilities

Media/Technology

CD Player, Satellite Channels, DVD Player, Telephone, iPod dock, Blu-ray player, TV

Services/Extras

Alarm clock

Outdoor/View

Balcony, Terrace

This large suite features a flat-screen TV with satellite channels, as well as an iPod docking station, a mini-fridge and a private bathroom with a shower and free toiletries. Free Wi-Fi is available throughout.

Platinum Two-Bedroom Suite with Terrace

Food & Drink

Dining area, Barbecue, Minibar

Bathroom

Hairdryer, Free toiletries, Spa Bath, Bathrobe, Slippers, Toilet, Shower

Room Amenities

Safety Deposit Box, Tile/Marble floor, Hot Tub, Ironing Facilities, Air Conditioning, Seating Area

Media/Technology

CD Player, DVD Player, Satellite Channels, Flat-screen TV, iPod dock, Game console - Xbox 360

Services/Extras

Alarm clock

Outdoor/View

Balcony, Sea view

This suite features a master bedroom with a king-size bed and a second bedroom with 2 double beds. It has a bathroom with spa bath and special toiletries for children and adults.

The suite offers a private balcony and access to the terrace in the third floor with a lounge and hot tub. A children’s menu is available and a mini birthday cake can be requested.

Extras include a flat-screen satellite TV, DVD player, Xbox 360 and a minibar.

Gold Deluxe King Room

Food & Drink

Minibar, Coffee machine

Bathroom

Bath, Hairdryer, Free toiletries, Shower, Spa Bath, Slippers, Toilet, Bathrobe

Room Amenities

Ironing Facilities, Hot Tub, Air Conditioning, Tile/Marble floor, Iron

Media/Technology

Satellite Channels, Telephone, Laptop safe, Flat-screen TV

Services/Extras

Alarm clock

Outdoor/View

Balcony

This double room features a balcony, minibar and tile/marble floor.

Deluxe Platinum Partial Ocean View

Food & Drink

Coffee machine, Minibar

Bathroom

Slippers, Free toiletries, Shower, Toilet, Bathrobe, Spa Bath, Hairdryer

Room Amenities

Wardrobe/Closet, Iron, Ironing Facilities, Safety Deposit Box, Air Conditioning

Media/Technology

Telephone, Flat-screen TV, Satellite Channels

Services/Extras

Alarm clock, Linen, Towels

Outdoor/View

Balcony

In addition to a partial ocean view, this room features a:

- Balcony with hammock
- Liquor Dispenser
- Minibar with beverages
- Purified water
- Rock Spa® bath amenities

Rock Royalty Level - Deluxe Platinum King

Food & Drink

Coffee machine, Minibar

Bathroom

Hairdryer, Bath, Toilet, Free toiletries, Shower, Slippers, Bathrobe, Spa Bath

Room Amenities

Wardrobe/Closet, Air Conditioning, Iron, Ironing Facilities, Tile/Marble floor

Media/Technology

Flat-screen TV, Satellite Channels, Laptop safe, Telephone

Services/Extras

Linen, Towels, Alarm clock

Outdoor/View

Balcony

This double room features a balcony, satellite TV and spa bath.

Rock Royalty Level - Deluxe Platinum with Two Double Beds

Food & Drink

Coffee machine, Minibar

Bathroom

Hairdryer, Bathrobe, Free toiletries, Slippers, Shower, Toilet, Spa Bath

Room Amenities

Tile/Marble floor, Air Conditioning, Wardrobe/Closet, Iron, Ironing Facilities

Media/Technology

Satellite Channels, Telephone, Laptop safe, Flat-screen TV

Services/Extras

Towels, Linen, Alarm clock

Outdoor/View

Balcony

This double room features a balcony, bathrobe and spa bath.

Gold Deluxe King Room - PURE

Food & Drink

Coffee machine, Minibar

Bathroom

Shower, Free toiletries, Hairdryer, Slippers, Spa Bath, Bathrobe, Toilet

Room Amenities

Tile/Marble floor, Ironing Facilities, Air Conditioning, Iron

Media/Technology

Telephone, Satellite Channels, Laptop safe, Flat-screen TV

Services/Extras

Alarm clock

Outdoor/View

Balcony, Garden view

This deluxe Hypo-Allergenic room is designed to provide great comfort, especially in allergic guests. In addition to our usual cleaning protocol, our Pure rooms undergo an additional seven‐step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state‐of‐the‐art air purification system and treatment of all coverings and surfaces in the guest room.

Gold Deluxe Double Room - Pure

Food & Drink

Coffee machine, Minibar

Bathroom

Hairdryer, Shower, Slippers, Toilet, Spa Bath, Bathrobe, Free toiletries

Room Amenities

Air Conditioning, Ironing Facilities, Tile/Marble floor, Iron

Media/Technology

Telephone, Flat-screen TV, Satellite Channels, Laptop safe

Services/Extras

Alarm clock

Outdoor/View

Garden view, Balcony

This deluxe Hypo-Allergenic room is designed to provide great comfort, especially in allergic guests. In addition to our usual cleaning protocol, our Pure rooms undergo an additional seven‐step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state‐of‐the‐art air purification system and treatment of all coverings and surfaces in the guest room.

Rock Suite Platinum

Food & Drink

Dining area, Outdoor furniture, Minibar

Bathroom

Hairdryer, Slippers, Toilet, Spa Bath, Bathrobe, Free toiletries, Shower

Room Amenities

Air Conditioning, Ironing Facilities, Tile/Marble floor, Seating Area, Iron

Media/Technology

Laptop safe, Flat-screen TV, Satellite Channels, Telephone

Services/Extras

Alarm clock

Outdoor/View

Balcony

This suite has a balcony, tile/marble floor and dining area.

Heaven Deluxe Diamond King Room– Adults Only

Food & Drink

Coffee machine, Minibar

Bathroom

Free toiletries, Shower, Bathrobe, Toilet, Slippers, Hairdryer, Bath

Room Amenities

Air Conditioning, Ironing Facilities, Tile/Marble floor, Iron, Hot Tub

Media/Technology

Laptop safe, Telephone, Flat-screen TV, Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This double room has a balcony, tile/marble floor and hot tub.

Heaven Deluxe Gold with Two Double Beds – Adults Only

Food & Drink

Minibar

Bathroom

Toilet, Bathrobe, Free toiletries, Hairdryer, Shower, Slippers

Room Amenities

Ironing Facilities, Air Conditioning

Media/Technology

Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This double room features a balcony, air conditioning and bathrobe.

Heaven Deluxe Gold Kind Room – Adults Only

Food & Drink

Minibar

Bathroom

Bathrobe, Toilet, Shower, Free toiletries, Hairdryer, Slippers

Room Amenities

Ironing Facilities, Air Conditioning

Media/Technology

Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This double room features a balcony, bathrobe and minibar.

Heaven Deluxe Platinum Sky Terrace with King Bed – Adults Only

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Free toiletries, Slippers, Bathrobe, Shower

Room Amenities

Ironing Facilities, Air Conditioning

Media/Technology

Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This suite features a balcony, air conditioning and bathrobe.

Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only

Food & Drink

Minibar

Bathroom

Bathrobe, Slippers, Shower, Hairdryer, Free toiletries, Toilet

Room Amenities

Air Conditioning, Ironing Facilities

Media/Technology

Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This suite features a balcony, satellite TV and minibar.

Heaven Rock Suite Platinum – Adults Only

Food & Drink

Minibar

Bathroom

Free toiletries, Slippers, Hairdryer, Shower, Toilet, Bathrobe

Room Amenities

Air Conditioning, Ironing Facilities

Media/Technology

Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This double room features a balcony, bathrobe and minibar.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

Food & Drink

Room service, Restaurant (à la carte), Restaurant (buffet), Snack bar, Bar, Restaurant,

Business facilities

Business centre, Meeting/banquet facilities,

Front-desk/reception area services

Concierge service, Safety deposit box, 24-hour front desk, Currency exchange, Luggage storage,

Activities

Tennis court, Canoeing, Snorkelling, Beach,

Pools and wellness

Swimming pool, Outdoor pool (all year), Private beach area, Fitness centre,

Common areas

Garden, Games room,

Entertainment and children services

Babysitting/child services, Nightclub/DJ, Evening entertainment, Children's playground, Kids' club, Entertainment staff,

Cleaning services

Dry cleaning,

Miscellaneous

Lift, Family rooms, Air conditioning,

Transportation

Bikes available (free),

Internet

Free WiFi! WiFi is available in public areas and is free of charge.

Parking

Free parking! Free private parking is possible on site (reservation is not needed).

Policies of Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

All children are welcome.
All children under 3 years stay free of charge when using existing beds.
One child from 4 to 12 years is charged USD 54 per person per night when using existing beds.
There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

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General

Parking
Free parking
On-site parking
Private parking

Food & Drink

Restaurant
Room service
Bar
Restaurant (à la carte)
Restaurant (buffet)
Snack bar

Front-desk/reception area services

24-hour front desk
Safety deposit box
Currency exchange
Luggage storage
Concierge service

Activities

Tennis court
Canoeing
Snorkelling
Beach

Pools and wellness

Fitness centre
Private beach area
Outdoor pool (all year)
Swimming pool

Entertainment and children services

Babysitting/child services
Children\'s playground
Entertainment staff
Nightclub/DJ
Kids\' club
Evening entertainment

Cleaning services

Dry cleaning

Services

Internet services
WiFi
Free WiFi

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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