Fabulous

4.4 /5

Score from 37 reviews

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Check location (Hard Rock Hotel Riviera Maya - Hacienda All Inclusive) - GPS: 20.506746905831, -87.215826809406

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Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

  • Km. 72 Carretera Cancun Tulum Puerto Aventuras, 77710 Puerto Aventuras, Mexico - View on map
4.4 /5
Fabulous
Hotel type: Resort - Hotel Chain: Hard Rock
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Quick description

This large, self-contained complex on the Maya Riviera, offers everything from 5 swimming pools and a water slide to unspoilt beaches and children’s activities. Rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have a double spa bath and well-stocked minibar.

Designed in traditional Mexican style, the rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have satellite TV. All bathrooms have bathrobes and L’Occitane or Farouk toiletries.

The 9 restaurants cover all tastes, from Mexican to pizza, pasta and Argentinian cuisine. There are 9 options from sports bar, a swim-up bar and a health bar serving fruit juices to a variety of lounges.

Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers tennis courts, a Yoga Temple and Body Rock Fitness centre. Bicycles can be hired, and there is also a diving school. Activities such as snorkelling and kayaking, and there is the Little Big Club kid's club. Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'.

Rooms: 489

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Gold Deluxe Double Room

Food & Drink

Coffee machine, Minibar

Bathroom

Slippers, Toilet, Bathrobe, Shower, Spa Bath, Free toiletries, Hairdryer, Bath

Room Amenities

Iron, Ironing Facilities, Air conditioning, Tile/Marble floor, Hot Tub

Media/Technology

Satellite Channels, Telephone, Flat-screen TV, Laptop safe

Services/Extras

Alarm clock

Outdoor/View

Balcony

This room features a hot tub and garden views. Guests will also find a flat-screen TV, coffee machine, iPod docking station and DVD player. The private bathroom features free toiletries. Free Wi-Fi is available throughout.

Diamond Deluxe King Room

Food & Drink

Coffee machine, Minibar

Bathroom

Hairdryer, Shower, Bathrobe, Free toiletries, Slippers, Spa Bath, Toilet

Room Amenities

Tile/Marble floor, Air conditioning, Iron, Safety Deposit Box, Ironing Facilities

Media/Technology

DVD Player, iPod dock, Flat-screen TV, Satellite Channels, Telephone, CD Player

Services/Extras

Alarm clock

Outdoor/View

Balcony

This room features a hot tub and pool views. Guests will also find a free bottle of wine and beach bag, as well as a flat-screen TV, coffee machine, iPod docking station and DVD player. The private bathroom features free toiletries. Free Wi-Fi is available throughout.

Deluxe Family Room

Food & Drink

Coffee machine, Minibar

Bathroom

Shower, Bathrobe, Slippers, Free toiletries, Spa Bath, Hairdryer, Toilet

Room Amenities

Ironing Facilities, Air conditioning, Hot Tub, Safety Deposit Box, Iron, Tile/Marble floor

Media/Technology

Laptop safe, Satellite Channels, DVD Player, Game console - Xbox 360, Telephone, TV

Services/Extras

Alarm clock

Outdoor/View

Balcony

This large room features 2 connecting room, plus a private balcony and an ensuite hot tub. There is also a flat-screen TV with a video-game console and DVD player, plus a telephone, minibar and safety-deposit box. The bathroom boasts free toiletries, candies and chocolate milk.

Platinum One-Bedroom Suite with Terrace

Food & Drink

Outdoor furniture, Dining area, Minibar

Bathroom

Toilet, Slippers, Bathrobe, Hairdryer, Free toiletries, Spa Bath, Shower

Room Amenities

Iron, Tile/Marble floor, Ironing Facilities, Air conditioning, Hot Tub, Safety Deposit Box, Seating Area

Media/Technology

CD Player, Telephone, iPod dock, DVD Player, Satellite Channels, Blu-ray player, TV

Services/Extras

Alarm clock

Outdoor/View

Balcony, Terrace

This large suite features a flat-screen TV with satellite channels, as well as an iPod docking station, a mini-fridge and a private bathroom with a shower and free toiletries. Free Wi-Fi is available throughout.

Platinum Two-Bedroom Suite with Terrace

Food & Drink

Minibar, Dining area, Barbecue

Bathroom

Hairdryer, Bathrobe, Toilet, Slippers, Spa Bath, Shower, Free toiletries

Room Amenities

Hot Tub, Seating Area, Safety Deposit Box, Air conditioning, Ironing Facilities, Tile/Marble floor

Media/Technology

CD Player, Game console - Xbox 360, iPod dock, Satellite Channels, DVD Player, Flat-screen TV

Services/Extras

Alarm clock

Outdoor/View

Sea view, Balcony

This suite features a master bedroom with a king-size bed and a second bedroom with 2 double beds. It has a bathroom with spa bath and special toiletries for children and adults.

The suite offers a private balcony and access to the terrace in the third floor with a lounge and hot tub. A children’s menu is available and a mini birthday cake can be requested.

Extras include a flat-screen satellite TV, DVD player, Xbox 360 and a minibar.

Gold Deluxe King Room

Food & Drink

Minibar, Coffee machine

Bathroom

Bath, Slippers, Shower, Spa Bath, Free toiletries, Bathrobe, Toilet, Hairdryer

Room Amenities

Ironing Facilities, Air conditioning, Tile/Marble floor, Hot Tub, Iron

Media/Technology

Laptop safe, Satellite Channels, Flat-screen TV, Telephone

Services/Extras

Alarm clock

Outdoor/View

Balcony

This double room features a balcony, minibar and tile/marble floor.

Deluxe Platinum Partial Ocean View

Food & Drink

Minibar, Coffee machine

Bathroom

Free toiletries, Spa Bath, Shower, Bathrobe, Slippers, Hairdryer, Toilet

Room Amenities

Wardrobe/Closet, Safety Deposit Box, Ironing Facilities, Air conditioning, Iron

Media/Technology

Flat-screen TV, Satellite Channels, Telephone

Services/Extras

Alarm clock, Linen, Towels

Outdoor/View

Balcony

In addition to a partial ocean view, this room features a:

- Balcony with hammock
- Liquor Dispenser
- Minibar with beverages
- Purified water
- Rock Spa® bath amenities

Rock Royalty Level - Deluxe Platinum King

Food & Drink

Coffee machine, Minibar

Bathroom

Toilet, Spa Bath, Free toiletries, Bathrobe, Hairdryer, Slippers, Shower, Bath

Room Amenities

Wardrobe/Closet, Ironing Facilities, Iron, Air conditioning, Tile/Marble floor

Media/Technology

Flat-screen TV, Telephone, Laptop safe, Satellite Channels

Services/Extras

Alarm clock, Linen, Towels

Outdoor/View

Balcony

This double room features a balcony, satellite TV and spa bath.

Rock Royalty Level - Deluxe Platinum with Two Double Beds

Food & Drink

Minibar, Coffee machine

Bathroom

Spa Bath, Bathrobe, Hairdryer, Free toiletries, Slippers, Shower, Toilet

Room Amenities

Air conditioning, Iron, Wardrobe/Closet, Tile/Marble floor, Ironing Facilities

Media/Technology

Laptop safe, Satellite Channels, Flat-screen TV, Telephone

Services/Extras

Linen, Towels, Alarm clock

Outdoor/View

Balcony

This double room features a balcony, bathrobe and spa bath.

Gold Deluxe King Room - PURE

Food & Drink

Coffee machine, Minibar

Bathroom

Slippers, Hairdryer, Bathrobe, Toilet, Free toiletries, Shower, Spa Bath

Room Amenities

Ironing Facilities, Iron, Air conditioning, Tile/Marble floor

Media/Technology

Satellite Channels, Laptop safe, Telephone, Flat-screen TV

Services/Extras

Alarm clock

Outdoor/View

Balcony, Garden view

This deluxe Hypo-Allergenic room is designed to provide great comfort, especially in allergic guests. In addition to our usual cleaning protocol, our Pure rooms undergo an additional seven‐step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state‐of‐the‐art air purification system and treatment of all coverings and surfaces in the guest room.

Gold Deluxe Double Room - Pure

Food & Drink

Minibar, Coffee machine

Bathroom

Slippers, Free toiletries, Hairdryer, Toilet, Spa Bath, Bathrobe, Shower

Room Amenities

Ironing Facilities, Iron, Tile/Marble floor, Air conditioning

Media/Technology

Satellite Channels, Telephone, Laptop safe, Flat-screen TV

Services/Extras

Alarm clock

Outdoor/View

Balcony, Garden view

This deluxe Hypo-Allergenic room is designed to provide great comfort, especially in allergic guests. In addition to our usual cleaning protocol, our Pure rooms undergo an additional seven‐step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state‐of‐the‐art air purification system and treatment of all coverings and surfaces in the guest room.

Rock Suite Platinum

Food & Drink

Minibar, Outdoor furniture, Dining area

Bathroom

Hairdryer, Free toiletries, Bathrobe, Shower, Slippers, Toilet, Spa Bath

Room Amenities

Iron, Ironing Facilities, Seating Area, Air conditioning, Tile/Marble floor

Media/Technology

Laptop safe, Satellite Channels, Telephone, Flat-screen TV

Services/Extras

Alarm clock

Outdoor/View

Balcony

This suite has a balcony, tile/marble floor and dining area.

Heaven Deluxe Diamond King Room– Adults Only

Food & Drink

Coffee machine, Minibar

Bathroom

Toilet, Bath, Shower, Free toiletries, Hairdryer, Bathrobe, Slippers

Room Amenities

Air conditioning, Iron, Tile/Marble floor, Hot Tub, Ironing Facilities

Media/Technology

Flat-screen TV, Telephone, Satellite Channels, Laptop safe

Services/Extras

Alarm clock

Outdoor/View

Balcony

This double room has a balcony, tile/marble floor and hot tub.

Heaven Deluxe Gold with Two Double Beds – Adults Only

Food & Drink

Minibar

Bathroom

Toilet, Hairdryer, Shower, Bathrobe, Free toiletries, Slippers

Room Amenities

Ironing Facilities, Air conditioning

Media/Technology

Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This double room features a balcony, air conditioning and bathrobe.

Heaven Deluxe Gold Kind Room – Adults Only

Food & Drink

Minibar

Bathroom

Slippers, Hairdryer, Bathrobe, Toilet, Shower, Free toiletries

Room Amenities

Ironing Facilities, Air conditioning

Media/Technology

Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This double room features a balcony, bathrobe and minibar.

Heaven Deluxe Platinum Sky Terrace with King Bed – Adults Only

Food & Drink

Minibar

Bathroom

Shower, Slippers, Toilet, Hairdryer, Free toiletries, Bathrobe

Room Amenities

Air conditioning, Ironing Facilities

Media/Technology

Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This suite features a balcony, air conditioning and bathrobe.

Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only

Food & Drink

Minibar

Bathroom

Slippers, Toilet, Shower, Bathrobe, Free toiletries, Hairdryer

Room Amenities

Air conditioning, Ironing Facilities

Media/Technology

Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This suite features a balcony, satellite TV and minibar.

Heaven Rock Suite Platinum – Adults Only

Food & Drink

Minibar

Bathroom

Bathrobe, Free toiletries, Slippers, Shower, Hairdryer, Toilet

Room Amenities

Air conditioning, Ironing Facilities

Media/Technology

Satellite Channels

Services/Extras

Alarm clock

Outdoor/View

Balcony

This double room features a balcony, bathrobe and minibar.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

Activities

Canoeing, Tennis court, Beach, Snorkelling

Food & Drink

Restaurant, Bar, Snack bar, Restaurant (à la carte), Restaurant (buffet), Room service

Pools and wellness

Outdoor pool (all year), Swimming pool, Fitness centre, Private beach area

Transportation

Bikes available (free)

Front-desk/reception area services

Safety deposit box, 24-hour front desk, Concierge service, Currency exchange, Luggage storage

Common areas

Garden, Games room

Entertainment and children services

Children's playground, Evening entertainment, Kids' club, Entertainment staff, Babysitting/child services, Nightclub/DJ

Cleaning services

Dry cleaning

Business facilities

Business centre, Meeting/banquet facilities

Miscellaneous

Family rooms, Air conditioning, Lift

Internet

Free WiFi! WiFi is available in public areas and is free of charge.

Parking

Free parking! Free private parking is possible on site (reservation is not needed).

Policies of Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

All children are welcome.
Up to two children under 16 years are charged USD 66 per night when using existing beds.
All children under 16 years are charged USD 66 per night for extra beds.
All further older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 2.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

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Activities

Tennis court
Canoeing
Snorkelling
Beach

Food & Drink

Restaurant
Room service
Bar
Restaurant (à la carte)
Restaurant (buffet)
Snack bar

Pools and wellness

Fitness centre
Private beach area
Outdoor pool (all year)
Swimming pool

Front-desk/reception area services

24-hour front desk
Safety deposit box
Currency exchange
Luggage storage
Concierge service

Entertainment and children services

Babysitting/child services
Children\'s playground
Entertainment staff
Nightclub/DJ
Kids\' club
Evening entertainment

Cleaning services

Dry cleaning

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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