Very good

3.9 /5

Score from 2826 reviews

Rating summary

Cleanliness

5.0

Comfort

4.3

Facilities

4.5

Staff

4.7

Free WiFi

4.7

Parking

4.5

Overall room rating

Standard Twin Room - Non-Smoking

4.6

Standard Queen Room

4.6

Room Selected at Check-In

4.0
Check location
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Deals - Vancouver

The Empire Landmark Hotel

  • 1400 Robson Street, V6G 1B9 Vancouver, Canada
  • Pokaż mapę
3.9 /5
Very good
Hotel type: Hotel
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Hotel themes – The Empire Landmark Hotel

  • ✓ Shopping
  • ✓ City trip

Quick description

Featuring the famous Cloud 9 Revolving Restaurant and Lounge, The Empire Landmark Hotel is located in the heart of Vancouver city centre on Robson Street. A fitness centre and massage services are available on site. Free WiFi is provided.

The guest room balconies at the Empire Landmark Hotel all have views of the city, mountains, and/or ocean. Rooms are also equipped with a 40" flat-screen TV, a refrigerator, and tea and coffee making facilities. Private bathrooms include free toiletries.

Guests can enjoy a gift shop and a beauty shop on site, as well as a cash machine. Meeting rooms are available for guest use.

Stanley Park is 5 minutes’ drive from the Landmark Empire Hotel. English Bay Beach is just over a kilometre away.

Important information

Please note, the property does not accept cash payments.

Please note, guests must contact the property directly after booking to authorize third party credit cards.

A security deposit of CAD$75 a day is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

Please note, all Standard rooms have a capacity of 2 people maximum. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A security deposit of CAD 75 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

Rooms: 357
Check available dates

Deluxe Double Room with Two Double Beds - Non-Smoking

Food & Drink

Refrigerator

Bathroom

Bathroom, Hairdryer, Free toiletries, Toilet, Bath or Shower

Room Amenities

Desk, Carpeted, Seating Area, Air Conditioning, Iron, Interconnected room(s) available, Ironing Facilities, Heating

Media/Technology

Flat-screen TV, Pay-per-view Channels, Telephone, Cable Channels

Services/Extras

Towels, Linen

Outdoor/View

Balcony

This spacious room offers a 40" flat-screen TV, coffee maker with complimentary coffee and tea, and a mini refrigerator. A private bathroom with bathtub and a hair dryer included.

Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Standard Twin Room - Non-Smoking

Food & Drink

Refrigerator

Bathroom

Free toiletries, Bath or Shower, Toilet, Bathroom, Hairdryer

Room Amenities

Seating Area, Heating, Iron, Ironing Facilities, Air Conditioning, Carpeted

Media/Technology

Telephone, Cable Channels, Pay-per-view Channels, Flat-screen TV

Services/Extras

Linen, Towels

Outdoor/View

Balcony

This spacious room offers a 40" flat-screen TV, coffee maker with complimentary coffee and tea, and a mini refrigerator. A private bathroom with bathtub and a hair dryer included.

Please note, this room accommodates two people including children

Standard Queen Room

Food & Drink

Refrigerator

Bathroom

Bath or Shower, Free toiletries, Bathroom, Toilet, Hairdryer

Room Amenities

Ironing Facilities, Air Conditioning, Carpeted, Heating, Seating Area, Iron

Media/Technology

Flat-screen TV, Pay-per-view Channels, Cable Channels, Telephone

Services/Extras

Towels, Linen

Outdoor/View

Balcony

This spacious room offers a 40" flat-screen TV, coffee maker with complimentary coffee and tea, and a mini refrigerator. A private bathroom with bathtub and a hair dryer included.

Please note, this room accommodates two people including children.

Room Selected at Check-In

Food & Drink

Tea/Coffee Maker, Refrigerator

Bathroom

Bathroom, Toilet, Free toiletries, Bath or Shower, Hairdryer

Room Amenities

Heating, Iron, Seating Area, Air Conditioning, Ironing Facilities, Carpeted

Media/Technology

Pay-per-view Channels, Telephone, Flat-screen TV, Cable Channels

Services/Extras

Wake Up Service/Alarm Clock, Towels, Linen

Outdoor/View

Balcony

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability. The maximum occupancy for this room is 2 guests.
This room accommodates two people including children.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of The Empire Landmark Hotel

Food & Drink

Bar, Vending machine (snacks), Restaurant, Vending machine (drinks),

Business facilities

Business centre, Fax/photocopying, Meeting/banquet facilities,

Front-desk/reception area services

Concierge service, ATM/cash machine on site, Luggage storage, Newspapers, Safety deposit box, Express check-in/check-out, 24-hour front desk,

Pools and wellness

Fitness centre, Massage,

Miscellaneous

Family rooms, Non-smoking rooms, Heating, Facilities for disabled guests The Empire Landmark Hotel Facilities for disabled guests, Lift, Air conditioning,

Cleaning services

Dry cleaning, Laundry, Daily maid service,

Shops

Barber/beauty shop, Gift shop, Shops (on site),

Transportation

Car hire,

Common areas

Shared lounge/TV area,

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and costs CAD 18 per day.

Policies of The Empire Landmark Hotel

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Children and extra beds

Children cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

Newest reviews for The Empire Landmark Hotel

    All reviews (12)   reviews in language: EN(12)
    J
    • Jean-michel

    • Group of friends
    •  
    • Holiday / leisure
    4.3 /5

    2014-02

    Clean room, nice view, competitive priceNothing

    Helpful?

    yes

    Room Selected at Check-In

    decor

    4.0
    L
    • Lynda

    • Group of friends
    •  
    • Night life
    4.5 /5

    2013-10

    As a native Vancouverite who has worked in the major chain hotels downtown, I chose the Landmark for two reasons - it is an older hotel so the rooms are bigger and it is located in a great area - on Robson street which my friend and I could go shopping when we were attending a conference together.My friend could not stay at my place as she is highly allergic to cats however I required an accessible, non smoking room with fresh air and I knew the Landmark could provide both and yet is centrally located without the extravegant fees of the Hotel Van, Hyatt, Pan or Waterfront hotels.Beds were great, room on the 24th floor was huge, closet bars were lowered and washroom was appropriate for my needs almost.Would like a better breakfast deal at Cloud Nine. Free Wifi access somewhere in hotel would be a great addition.

    Helpful?

    yes

    Standard Twin Room - Non-Smoking

    Size

    4.0

    Clean

    5.0

    Convenience

    4.0

    decor

    5.0
    R
    • Ricia

    • Mature couple
    •  
    • Night life
    3.9 /5

    2013-09

    Great view, nice room, friendly staff, nice ballroom, great food at theconferenceSheets were very rough, room is very outdated and grungy.

    Helpful?

    yes

    Standard Queen Room

    Size

    4.0

    decor

    3.0
    A
    • Azer

    • Family with older children
    •  
    • Business trip
    4.8 /5

    2013-09

    I really liked the hotel. It is a very clean and comfortable hotel. Theladies at the front desk were very nice and lovely. Also the securityguards were kind. It is the best hotel for an excellent price.Narrow corridors, noisy rooms, outdated bathroom, one light not workingin my bedroom. Elevator not working when I arrived. Weird reception deskhidden on the side. Staff not very friendly. Was given the wrong luggagewhen retrieving my belongings from the storage space. Neighborhood onthe verge of seedy.

    Helpful?

    yes

    Standard Twin Room - Non-Smoking

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0
    A
    • Ali

    • Group of friends
    •  
    • Sightseeing
    4.7 /5

    2013-07

    Evrything was good .Just did not had room serviconly at the top had resturant .Besid evrything extnothing

    Helpful?

    yes

    Standard Twin Room - Non-Smoking

    Size

    3.0

    decor

    5.0

    support / service

    5.0
    T
    • Tina

    • Mature couple
    •  
    • Night life
    4.4 /5

    2013-06

    The view was beautiful. The bedroom was spacious and comfortable.

    Helpful?

    yes

    Standard Twin Room - Non-Smoking

    S
    • Sarah

    • Group of friends
    •  
    • Sightseeing
    4.7 /5

    2013-06

    The views from the room 32nd floor) were amazing overlooking vancouver. The views from the restaurant/bar were wonderful and cery romantic at sunset.reception staff member Jock very helpfuldirty room (hair in towels),used toiletries

    Helpful?

    yes

    Room Selected at Check-In

    decor

    5.0
    S
    • Scott

    • Family with older children
    •  
    • Holiday / leisure
    4.6 /5

    2013-05

    The view and locationNothing.

    Helpful?

    yes

    Standard Twin Room - Non-Smoking

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    3.0
    J
    • Janie

    • Family with older children
    •  
    • Holiday / leisure
    4.6 /5

    2013-04

    Housekeeping was excellent. I hope my person, I think czech lady got mytip. Elev(tors were superfast!

    Helpful?

    yes

    Standard Queen Room

    Size

    5.0

    Convenience

    4.0

    decor

    5.0

    support / service

    5.0
    L
    • Leonard

    • Group of friends
    •  
    • Holiday / leisure
    4.4 /5

    2013-03

    Convenient to the Bayshore where the conference was.Handy to shopping.Convenient to Stanley Park.Well priced, simple and clean rooms.Friendly staff.

    Helpful?

    yes

    Room Selected at Check-In

    Size

    5.0

    Clean

    5.0

    Convenience

    3.0

    decor

    3.0

    support / service

    5.0
    K
    • Kun

    • Mature couple
    •  
    • Sightseeing
    4.5 /5

    2013-02

    good view from the hotelThe staff member assisting us, she was not very friendly orapproachable. She did not honor the booking we had. The booking we hadwas just a little bit cheaper because of the tax value. Yes, thedifference in the amount was very little but we were not satisfied thatit was not honored. The way the staff member assisted us was not verywelcoming.

    Helpful?

    yes

    Room Selected at Check-In

    Size

    5.0

    Clean

    5.0

    Convenience

    4.0

    decor

    4.0
    S
    • Suganda

    • Solo traveler
    •  
    • Sightseeing
    4.9 /5

    2013-02

    Located near to bussiness and shopping Center, a very Good view from the room to strait and city. The Room rate is reasonable.Just two things - the room attendants waking us up before 9am on a Sunday by vacuuming the room next door and hitting the wall and the adjoining door (not in use) with the vacuum.Then they proceeded to vacuum the hallway outside of our room door.That is what you get for staying in a more budget hotel as the higher end hotels like the Hyatt and Fairmonts will not allow their staff to disrupt their guests like this.Made for a very long Sunday with such an abrupt wakening.Second, as this obviously was a room for people with disabilities there should have been a phone beside or between the two beds for safety and security purposes - instead it was across the room.Many people who use wheelchairs or other mobility aids travel independantly however having to get up once in bed and use your aid to report an emergency (or just to answer the phone) and find it located across the room (that is if you can get there in time) is a dangerous situation and an accident waiting to happen.Thus is why the facility has a failing grade.However other than that the ramps were great.

    Helpful?

    yes

    Standard Queen Room

    Size

    5.0

    Clean

    5.0

    Convenience

    5.0

    decor

    5.0

    support / service

    5.0

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect ihr24.com position.
These opinions do not necessarily represent the views of ihr24.com.

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General

Parking
On-site parking
WiFi available in all areas

Food & Drink

Restaurant
Bar
Vending machine (drinks)
Vending machine (snacks)

Front-desk/reception area services

24-hour front desk
Newspapers
Express check-in/check-out
Safety deposit box
Luggage storage
ATM/cash machine on site
Concierge service

Pools and wellness

Fitness centre
Massage

Cleaning services

Laundry
Dry cleaning
Daily maid service

Services

Internet services
WiFi
Free WiFi

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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