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4.4 /5

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Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

  • 12 Hengshan Road, 200031 Shanghai, China - View on map
4.4 /5
Fabulous
Hotel type: Hotel - Hotel Chain: The Luxury Collection by Starwood
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Hotel themes – Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

  • ✓ Luxury
  • ✓ Design

Quick description

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai is located along Hengshan Road, a 3-minute walk from Hengshan Road metro station. It offers free Wi-Fi in all areas and boutique rooms fusing Art Déco and Oriental designs. Recreational options include a hot tub and a wellness centre.

Central yet quiet, Twelve at Hengshan is 3 km from Xintiandi entertainment area and 4.8 km from People’s Square in the city centre. Shanghai Railway Station is a 10-minute drive away.

The classy rooms are fitted with a minibar, an iPod docking station and a coffee machine. The ample bathrooms include both a bathtub and shower facilities. Free toiletries, hairdryers and slippers are also included.

The hotel offers a gym for those wanting to maintain their work out routine. Guests can also laze in the sauna, visit the beauty shop, or check emails at the business centre. Day trips, car rentals and ticketing can be arranged at the tour desk. There is a gift shop on site for last minute purchase.

Guests can enjoy delicious Cantonese dishes at the hotel’s 12 Hengshan restaurant.

Rooms: 171

Important information

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please note that the hotel spa is temporarily closed due to refurbishing.

Check available dates

Deluxe King Room

Food & Drink

Electric kettle, Coffee machine, Minibar, Refrigerator

Bathroom

Hairdryer, Bath, Shower, Slippers, Toilet, Bathroom, Free toiletries

Room Amenities

Safety Deposit Box, Seating Area, Heating, Air conditioning, Desk, Sofa

Media/Technology

Satellite Channels, Flat-screen TV, Cable Channels, iPod dock, Telephone

Services/Extras

Alarm clock, Wake-up service

The 40 square metres room comes with a coffee machine, an umbrella and an iPod docking station.

Premier Twin Room

Food & Drink

Minibar, Coffee machine, Refrigerator, Electric kettle

Bathroom

Slippers, Toilet, Bath, Hairdryer, Shower, Free toiletries, Bathroom

Room Amenities

Heating, Sofa, Air conditioning, Safety Deposit Box, Seating Area, Desk

Media/Technology

Satellite Channels, Cable Channels, Flat-screen TV, Telephone, iPod dock

Services/Extras

Wake-up service, Alarm clock

The 46 square metres room comes with a coffee machine, an umbrella and an iPod docking station. It features a larger bathroom.

Courtyard King or Twin Room

Food & Drink

Minibar, Electric kettle, Refrigerator, Coffee machine

Bathroom

Slippers, Free toiletries, Bath, Hairdryer, Toilet, Shower, Bathroom

Room Amenities

Desk, Safety Deposit Box, Heating, Air conditioning, Sofa, Seating Area

Media/Technology

Flat-screen TV, Cable Channels, Telephone, iPod dock, Satellite Channels

Services/Extras

Wake-up service, Alarm clock

The 43 square metres room comes with a coffee machine, an umbrella and an iPod docking station.

Courtyard Suite

Food & Drink

Minibar, Refrigerator, Coffee machine, Electric kettle

Bathroom

Toilet, Bath, Free toiletries, Slippers, Bathroom, Shower, Hairdryer

Room Amenities

Seating Area, Safety Deposit Box, Heating, Air conditioning, Wardrobe/Closet, Sofa, Desk

Media/Technology

Flat-screen TV, Telephone, Cable Channels, iPod dock, Satellite Channels

Services/Extras

Alarm clock, Wake-up service

Offering a living room, the suite comes with a coffee machine, an umbrella and an iPod docking station.

It features a wardrobe.

Grand Suite

Food & Drink

Refrigerator, Electric kettle, Minibar, Coffee machine

Bathroom

Bath, Hairdryer, Free toiletries, Slippers, Toilet, Bathroom, Shower

Room Amenities

Desk, Wardrobe/Closet, Air conditioning, Safety Deposit Box, Heating, Seating Area, Sofa

Media/Technology

Satellite Channels, Telephone, Cable Channels, iPod dock, Flat-screen TV

Services/Extras

Wake-up service, Alarm clock

Offering a living room, the suite comes with a coffee machine, an umbrella and an iPod docking station.

It features a walk-in closet.

King or Twin Room

Food & Drink

Coffee machine, Electric kettle, Refrigerator, Minibar

Bathroom

Slippers, Bathroom, Toilet, Free toiletries, Shower, Bath, Hairdryer

Room Amenities

Air conditioning, Seating Area, Safety Deposit Box, Desk, Heating, Sofa

Media/Technology

iPod dock, Telephone, Flat-screen TV, Satellite Channels, Cable Channels

Services/Extras

Alarm clock, Wake-up service

This twin/double room features a minibar, sofa and electric kettle.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

General

WiFi available in all areas

Activities

Hiking

Food & Drink

Room service, Restaurant (à la carte), Bottle of water, Bar, Special diet menus (on request), Packed lunches, Breakfast in the room

Pools and wellness

Spa Facilities, Swimming pool, Steam room, Massage, Fitness/spa locker rooms, Sauna, Indoor pool (all year), Hot tub/jacuzzi, Fitness centre, Hammam, Spa and wellness centre

Transportation

Parking garage, Car hire

Front-desk/reception area services

Lockers, Ticket service, 24-hour front desk, Luggage storage, Tour desk, Safety deposit box, Concierge service, Private check-in/check-out, Currency exchange, Newspapers, Express check-in/check-out

Common areas

Garden, Terrace, Sun terrace

Cleaning services

Ironing service, Daily maid service, Shoeshine, Laundry, Trouser press, Dry cleaning

Business facilities

Meeting/banquet facilities, Business centre, Fax/photocopying

Shops

Barber/beauty shop, Gift shop, Shops (on site)

Miscellaneous

Facilities for disabled guests Twelve at Hengshan, A Luxury Collection Hotel, Shanghai Facilities for disabled guests, VIP room facilities, Heating, Non-smoking rooms, Family rooms, Designated smoking area, Lift, Air conditioning, Bridal suite

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Free parking! Free private parking is possible on site (reservation is not needed).

Policies of Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Children and extra beds

All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged CNY 300 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cots in the room.

Pets

Pets are not allowed.

During your stay, pay with

Contact methods

☎ telephone
@ E-mail

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General

WiFi available in all areas

Activities

Hiking

Food & Drink

Room service
Bar
Breakfast in the room
Packed lunches
Restaurant (à la carte)
Special diet menus (on request)
Bottle of water

Pools and wellness

Sauna
Fitness centre
Spa and wellness centre
Massage
Hot tub/jacuzzi
Hammam
Indoor pool (all year)
Spa Facilities
Steam room
Fitness/spa locker rooms
Swimming pool

Front-desk/reception area services

24-hour front desk
Newspapers
Express check-in/check-out
Safety deposit box
Currency exchange
Tour desk
Ticket service
Luggage storage
Concierge service
Private check-in/check-out
Lockers

Cleaning services

Laundry
Dry cleaning
Ironing service
Shoeshine
Trouser press
Daily maid service

Overall room rating

    Size
    Clean
    Convenience
    decor
    support / service

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